Head of Operations Employment Opportunity – M-KOPA Solar Ltd

Job Title:       Head of Operations
Organisation: M-KOPA
Solar Ltd
Duty Station: Kampala,
Reports to: Managing
About US:
M-KOPA Solar Ltd is
the global leader of “pay-as-you-go” energy for off-grid customers. Since its
commercial launch in October 2012, M-KOPA has connected more than 600,000 homes
in Kenya, Tanzania and Uganda to solar power, and is now adding over 500 new
homes each day. The success of M-KOPA (M= mobile, KOPA= to borrow) stems from making
solar products affordable to low-income households on a pay-per-use installment
plan. Customers acquire solar systems for a small deposit and then purchase
daily usage. After one or two years of payments, customers own their solar
systems outright and can upgrade to more power.
Job Summary:  The Head of Operations will develop and
implement M-KOPA operational strategies for improving business processes,
functions, service quality & delivery, business reporting and continuity,
and product launches working closely with senior Managers and external
Key Duties and Responsibilities: 
  • Provide strategic leadership in developing and reviewing M-KOPA
    business Operations strategy;
  • Continuously review existing operational processes and Warehouse
    SOPs, create innovative improvements, ideally using automated
    technological solutions that scale with the business and in line with
    overall business strategy.
  • Oversee and take ownership of the supply chain from clearing of
    goods at the border to release of goods to the customer, including
    management of returns and swaps.
  • Manage UG logistics process; taking the lead on supplier sourcing
    and management, stock ordering in alignment with sales goals and cash flow
    requirements and minimizing obsolete stock.
  • Oversee and manage key operational cross-business projects, such as
    product launches and innovatively champion business change initiatives
    through tight coordination of people and resources against budgets and
  • Provide support to the customer Operations team to manage Demand /
    Supply planning and ensure Swaps, BTL, Returns and Reverse logistics are
    handled as per the M-KOPA supply chain policies.
  • Identify and communicate critical risks to within supply chain of
    products, informing all relevant stakeholders, and creatively solving

Qualifications, Skills and Experience:
  • The applicant for the M-KOPA Head of Operations job placement must
    hold a bachelor’s degree in Engineering / Supply Chain / Finance
  • Five years in above function at an executive level in a supply
    chain-oriented organization
  • Demonstrated experience in Warehouse, Logistics, Supply Planning,
    Inventory Management and Returns Management
  • Operational experience in supply chain systems and tools
  • Excellent communication skills and ability to work cross-functional
  • Experience leading teams of people of various disciplines and skill levels
How to Apply:
All suitably
qualified and interested candidates should send their cover letters explaining
why they feel they are the best candidates with updated CVs with the subject
title “Head Of Operations” to: careersug@m-kopa.com addressed to:
NB: Due to
the large number of applications received by us, we regret that you will not be
contacted unless you are short listed for the post and invited for an
interview. Therefore, if you have not heard from M-KOPA within 4 weeks of the
date of the deadline your application, you should assume that you have not been
successful on this occasion. This measure has been taken in the interests of
efficiency and cost effectiveness and we apologize for any inconvenience this
may cause.
Deadline: 10th August 2018
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latest jobs, please visit https://www.theugandanjobline.com or
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