The Ugandan Jobline

• Ensure Barclays Group IT standards and procedures are in place and
  adhered to.
• Support and manage the network infrastructure
• Support and manage the Telephony infrastructure
• Management of all aspects of problem definition through to
  resolution, supplier liaison, development of escalation procedures and
  monitoring adherence to them.
• To carry out system administration, performance tuning and capacity
  planning, in particular to continually assess the network and telephony
  installations to ensure they are appropriate for current and planned
  developments and making recommendations for change.
• Evaluate equipment requirements and proposals for supply,
  implementation and development of new or existing networks / telephony
  services and systems.
• Keep updated with the latest trends in IT and IS development.
• Provide complete support to IT Service and Support analysts,
  involving expert input into resolution of complex problems, installation,
  operation and management of networks and telephony infrastructure and
  services.
• Ensure that project deliverables are executed according to projects
  scope and that they are met by liaising effectively with Project Managers
  and the business.
• Provide and maintain detailed backup and recovery procedures for
  networks and telephony.
• Ensure SLA’s are followed and met, through the monitoring and
  reporting of targets and the undertaking of corrective action where
  necessary.
• Ensure that documentation of the networks infrastructure and any
  changes to the configuration/network design is carried out.
• Ensure the highest level of networks and telephony availability and
  performance is achieved through measurement and proactive initiatives.
• Regular monitoring of all outstanding faults and liaison with the
  services providers regarding the faults and provide reports on a regular
  basis on network and bandwidth utilisation.

• Work closely with Release Analysts
• Review releases and assign appropriate release testing tasks
• Compile and review the Testing Deliverables
• Conduct installation procedure tests
• Participate in functional, performance, and integration testing
  results
• Coordinate user acceptance testing
• Coordinate back out testing
• Conduct supporting documentation review
• Compile test results
• Conduct release test review
• Coordinate post release testing
• Validate and communicate results of testing activities

• Build relationship with country IT Risk and Governance team and
  provide support wherever required.
• Contribute and deliver to the improvement of the risk profile by
  delivering improved governance, risk management, controls and compliance
  requirements.

• Responsible for driving own Performance Development, collating
  relevant documentation, preparing for and arranging reviews.
• By utilizing skills matrix, identify training and development
  requirements, formulating own plan to be agreed with team leader.
  Responsible for ensuring own plan is completed within agreed timescales.
• Undertake all necessary training in order to perform the role to the
  required standards, including gaining accreditation where appropriate.

• “Ensure that all activities and duties are carried out in full
  compliance with regulatory requirements, Enterprise Wide Risk Management
  Framework and internal Barclays Policies and Policy Standards. Understand
  and manage risks and risk events (incidents) relevant to the role.”

• The ideal candidates for the Barclays Bank UK Data Center and
  Network Engineer job placement should hold a Degree in computer science.
• Four years in IT technical and operations role.
• Cisco Certified (at least CCNA)
• Knowledge of banking/branch operations.
• Working experience with Microsoft software,
• Good understanding of ITIL processes and associated concepts.
• High degree of commercial awareness with sound understanding of key
  contractual obligations and risks to maximize benefits
• Strong customer liaison and relationship management skills
• Excellent communication and presentation experience;
• Must be able to work under pressure, take clear ownership of issues
  and projects and drive to ensure a successful closure for the customer,
  peers and IT Production;
• Financial management – budget preparation and managing to budget;
• Working within a Global or Regional role
• Familiarity with ITIL-style management procedures and mainstream
  project management styles a distinct advantage;
• Experience of financial services preferred;
• Stakeholder Management Skills (Advanced)
• Analytical Skills (Advanced)
• Knowledge of  Principles and
  Practices  (Advanced)
• Knowledge of project management best practices  (Advanced)
• Knowledge of  banking and IT
  practices  (Solid)
• Deciding and initiating action
• Learning and researching
• Entrepreneurial and commercial thinking
• Relating and networking
• Adapting and responding to change
• Persuading and influencing
• Creating and innovating

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