Manager Quality Assurance Employment Opportunity – Uganda Tourism Board (UTB)

Organisation: Uganda
Tourism Board (UTB)
Duty Station: Kampala,
Reports to: Deputy
Chief Executive Officer
About US:
Uganda Tourism Board
(UTB) is a statutory organization established by Uganda Tourism Board Statute
of 1994 and reconstituted in the Tourism Act 2008. Its objectives are:
  • To promote and contribute to the Development of Tourism sector both
    within and outside of Uganda.
  • To coordinate with the Ministry responsible for Tourism and the
    private sector in the implementation of the National Tourism policy.
Job Summary:  The Manager Quality Assurance will be
responsible for enforcing and monitoring standards in the tourism sector
through registration, inspection and licensing of all tourism enterprise in the
Key Duties and Responsibilities: 
  • Develop, maintain, and administer an efficient and effective Quality
    Management System in compliance with statutory regulatory requirements and
    industry recognized best practices for the tourism sector in Uganda.
  • To enforce and monitor standards in the tourism sector through
    inspection, registration, monitoring, classification, licensing,
    sensitization ensuring processes and practices are compliant with the
    current global standards.
  • Identify tourism sector standards gaps and to propose standards to
    bridge these gaps.
  • Develop and implement regulatory standards and guidelines for all
    tourism facilities in the Country.
  • Undertake and commission appropriate research in the field of
  • Develop and implement strategies to encourage investments in the
    tourism sector
  • Develop and operationalize tourism products diversification for
  • Support the tourism private sector investors in compliance with the
    statutory standards
  • Engage in proactive relationships with other government regulatory
    authorities and the Local Governments to facilitate quality assurance in
    the tourism sector in the country.
  • Performs any other related official duties as you may be assigned
    from time to time.

Qualifications, Skills and Experience: 
  • The applicant should hold an Honors Bachelor’s Degree in Tourism,
    Leisure and Hospitality Management from a recognized University.
  • Master’s degree in the Tourism or Leisure or Hospitality Management.
  • At least eight (8) years of progressive working experience in Tourism
    and Hospitality Quality Assurance in a busy and reputable private and
    public organization with three (3) years at senior management level.
  • Position requires a highly diplomatic and tactful individual with
    exceptional critical reasoning skills who is detail oriented.
  • Effective interpersonal skills
  • Track record partnership relations skills
  • Strong collaboration and development skills.
  • Proactive team player enthusiastic with high work ethics
  • High level of attention to details capable of efficient use of time
    and project management skills essential.
  • Excellent communication (written and verbal) and presentation skills
  • Age: Below 45 years
How to Apply:
All suitably
qualified and interested Ugandans should send their application letters with
detailed Curriculum Vitae (functional email, telephone contact and postal
address), plus copies of all academic certificates and transcripts, copy of
valid National Identity Card and the contact details (telephone, postal and
email addresses) of three competent referees should be sent by courier or hand
delivered to the address below;
Chief Executive
Uganda Tourism Board
Plot 42, Rotary
Avenue (Lugogo Bypass),
6th Floor, Lugogo
P.O. Box 7211
Tel: +414-342196/7
Deadline: Friday 13th July 2018 by 5:00pm
Please note that only shortlisted candidates will be contacted. Any form of
lobbying will lead to automatic disqualification.
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