The Ugandan Jobline

• Receive all incoming calls; direct them to the relevant offices,
  make outgoing calls as and when required. Screening telephone calls,
  enquiries, and requests and handling them as appropriate. This will
  included receiving and relaying accurate and timely messages and answering
  of queries where possible
• Daily opening of official email, responding to and forwarding mails
  accordingly for timely service delivery
• Receive, monitor and attend to visitors whilst they await
  appointments. Direct WV UG visitors to the appropriate offices in line
  with Departmental guidelines
• Receive document and messages, which may be delivered to the office
  and ensuring that these are registered and dispatched / distributed to the
  respective addressee/staff members
• Keenly analyze all the telephone/fax bills monthly with a view to
  ensuring that costs are properly charged to the relevant cost centers.
• Prepare monthly reports on Front Desk Operations

• Give guidelines to staff and visitors on Administration operations
  and direct contact persons in respective service areas
• Develop and maintain office administration secretarial systems
  related to filing of documents, record management, communication
  (telephone, fax correspondences) and basic office services in line with
  administration guidelines
• Facilitate the procurement process by requesting in PROVISION; on
  completion of the work in line with WV administration guidelines
• Help with bookings of the boardrooms in consultation with the
  booking department.
• Maintain a smooth communication flow of information in the
  administration department through verbal communication, periodical
  narrative report writing and updates as per the department guidelines
• Perform any other duties as may be assigned by supervisor

• The ideal candidate for the World Vision Front Desk Officer job
  opportunity must hold a Degree in Office and Information
  Management/Science, Secretarial duties, Office Management Science
• Working knowledge of office switchboard systems, preferably system
  being used by World Vision Uganda.
• Highly proficient in the English Language, both spoken and written.
• Excellent communication and interpersonal skills essential.
• Secretarial course and ability to work in a cross cultural environment
  is an added advantage.

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