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SAP Finance & Controlling (FI/CO) Support Analyst IT Job Opportunities - Umeme


Organization: Umeme
Duty Station: Kampala, Uganda
Reports to: Software Services Manager

About US:
Umeme is a public company cross listed on both the Uganda Securities Exchange and the Nairobi Securities Exchange with over 6,483 shareholders, including high value international institutional investors. Umeme operates under a concession with a structural monopoly in the distribution of electricity across Uganda, distributing 99% of electricity in Uganda through a single buyer model.

Job Summary: The SAP Finance & Controlling (FI/CO) Support Analyst will provide maintenance & support services to business process owners on the SAP Finance & Controlling module.  The incumbent will continually review and improve business processes through the implementation of system enhancements to the SAP FI/CO environment.   The job fulfils an integral role in the implementations of new functionality and applications. The incumbent must ensure that SAP FI/CO environment is maintained and supported in accordance with SAP best practices and that any enhancements are fit-for-purpose.

Key Duties and Responsibilities: 
  • Develop, design and deliver the processes required to support the Finance function.
  • Ensure that appropriate service levels and quality standards are maintained.
  • Ensure compliance to IT governance standards and procedures.
  • Analyze and apply required configuration changes or development to fulfil change requests.
  • Develop and review business cases, functional specifications, blue prints, and all other associated documentation.
  • Establish and maintain regular meetings with different User Group representatives (management) to proactively encourage process and system improvements in line with the strategic objectives of the Umeme.
  • Facilitate workshop sessions to determine requirements and possible changes to business processes.
  • Keenly review and update business requirements documents and technical specifications documents on periodic basis.
  • Maintain process designs (in Visio or any required modelling tool), technical specifications, Training manuals and Test packs to ensure all changes are reflected in all relevant documentation.
  • Ensure accurate maintenance of all technical documentation.
  • Store all application and related documentation in a centralized repository for future knowledge transfer purposes.
  • Receive a call logged via Help Desk for 2nd line support.
  • Prioritize response in terms of the levels of severity.
  • Attend to the user via phone or alternatively in person if required to resolve the problem.
  • Close the call if the problem is solved and update the call logging applications accordingly.
  • Escalate any unsolved problems to line manager.


Qualifications, Skills and Experience: 
  • The ideal candidate for the Umeme SAP Finance & Controlling (FI/CO) Support Analyst job vacancy must hold a Bachelor's degree
  • SAP Certification in FI/CO
  • Business/System Analysis Certification
  • At least five years’ experience of working as a SAP Support Analyst specializing in SAP FI/CO
  • Extensive experience in working within business solution teams performing IT application development and maintenance functions (planning, design, development, testing and implementation).
  • Practical experience implementing new and supporting business specific IT solutions
  • Strong analytical skills
  • High level of technical competency
  • Good communication and interpersonal skills and ability to work with others
  • Negotiation Skills
  • Ability to effectively facilitate workshops with business users/application vendors/etc. in order to jointly design a process or application solution.
  • Time Management 
  • Honesty and Integrity
  • Attention to detail
  • Persistence, and the ability to follow through and bring tasks to completion

How to Apply:
All suitably qualified and interested candidates should first fill out their application forms online, Click Here and thereafter send their updated CVs to: recruit.hr@umeme.co.ug.

Deadline: 22nd June 2018 by 5:00 PM

For more of the latest jobs, please visit http://www.theugandanjobline.comor find us on our facebook page https://www.facebook.com/UgandanJobline




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