Job Title: Senior, Software Developer – Flyhub Organisation: Stanbic Bank Duty…
SAP Finance & Controlling (FI/CO) Support Analyst IT Job Opportunities – Umeme
Organization: Umeme
Duty Station: Kampala,
Uganda
Uganda
Reports to: Software
Services Manager
Services Manager
About US:
Umeme is a public
company cross listed on both the Uganda Securities Exchange and the Nairobi
Securities Exchange with over 6,483 shareholders, including high value
international institutional investors. Umeme operates under a concession with a
structural monopoly in the distribution of electricity across Uganda,
distributing 99% of electricity in Uganda through a single buyer model.
company cross listed on both the Uganda Securities Exchange and the Nairobi
Securities Exchange with over 6,483 shareholders, including high value
international institutional investors. Umeme operates under a concession with a
structural monopoly in the distribution of electricity across Uganda,
distributing 99% of electricity in Uganda through a single buyer model.
Job Summary:
The SAP Finance & Controlling (FI/CO) Support Analyst will provide
maintenance & support services to business process owners on the SAP
Finance & Controlling module. The
incumbent will continually review and improve business processes through the
implementation of system enhancements to the SAP FI/CO environment. The job fulfils an integral role in the
implementations of new functionality and applications. The incumbent must
ensure that SAP FI/CO environment is maintained and supported in accordance
with SAP best practices and that any enhancements are fit-for-purpose.
The SAP Finance & Controlling (FI/CO) Support Analyst will provide
maintenance & support services to business process owners on the SAP
Finance & Controlling module. The
incumbent will continually review and improve business processes through the
implementation of system enhancements to the SAP FI/CO environment. The job fulfils an integral role in the
implementations of new functionality and applications. The incumbent must
ensure that SAP FI/CO environment is maintained and supported in accordance
with SAP best practices and that any enhancements are fit-for-purpose.
Key Duties and Responsibilities:
- Develop, design and deliver the processes required to support the
Finance function. - Ensure that appropriate service levels and quality standards are
maintained. - Ensure compliance to IT governance standards and procedures.
- Analyze and apply required configuration changes or development to
fulfil change requests. - Develop and review business cases, functional specifications, blue
prints, and all other associated documentation. - Establish and maintain regular meetings with different User Group
representatives (management) to proactively encourage process and system
improvements in line with the strategic objectives of the Umeme. - Facilitate workshop sessions to determine requirements and possible
changes to business processes. - Keenly review and update business requirements documents and
technical specifications documents on periodic basis. - Maintain process designs (in Visio or any required modelling tool),
technical specifications, Training manuals and Test packs to ensure all
changes are reflected in all relevant documentation. - Ensure accurate maintenance of all technical documentation.
- Store all application and related documentation in a centralized
repository for future knowledge transfer purposes. - Receive a call logged via Help Desk for 2nd line support.
- Prioritize response in terms of the levels of severity.
- Attend to the user via phone or alternatively in person if required
to resolve the problem. - Close the call if the problem is solved and update the call logging
applications accordingly. - Escalate any unsolved problems to line manager.
Qualifications, Skills and Experience:
- The ideal candidate for the Umeme SAP Finance & Controlling
(FI/CO) Support Analyst job vacancy must hold a Bachelor’s degree - SAP Certification in FI/CO
- Business/System Analysis Certification
- At least five years’ experience of working as a SAP Support Analyst
specializing in SAP FI/CO - Extensive experience in working within business solution teams
performing IT application development and maintenance functions (planning,
design, development, testing and implementation). - Practical experience implementing new and supporting business
specific IT solutions - Strong analytical skills
- High level of technical competency
- Good communication and interpersonal skills and ability to work with
others - Negotiation Skills
- Ability to effectively facilitate workshops with business
users/application vendors/etc. in order to jointly design a process or
application solution. - Time Management
- Honesty and Integrity
- Attention to detail
- Persistence, and the ability to follow through and bring tasks to
completion
How to Apply:
All suitably
qualified and interested candidates should first fill out their application
forms online, Click
Here and thereafter send their updated CVs
to: recruit.hr@umeme.co.ug.
qualified and interested candidates should first fill out their application
forms online, Click
Here and thereafter send their updated CVs
to: recruit.hr@umeme.co.ug.
Deadline: 22nd June 2018 by 5:00 PM
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find us on our facebook page https://www.facebook.com/UgandanJobline