No Experience IT Assistant NGO Jobs – VSO

Job Title:        IT
Organisation: VSO
Duty Station: 
Kampala, Uganda
Reports to:
Operations Coordinator
Salary: UGX
25,021,830 per annum
About US:
VSO is the world’s
leading development organisation that works through volunteers to fight
poverty. We are unique in the way we bring people together to share their
skills and experience, generate insights and ideas and, most of all, take
action against poverty and exclusion. It’s a highly effective approach that
works, and today is helping millions of people in some of the world’s poorest
communities lift themselves out of poverty.
Job Summary:  The IT Assistant will ensure that effective IT
systems are in place and meet the VSO country office needs
Key Duties and Responsibilities: 
Effective IT
Systems in country: 
  • Perform routine IT tasks to maintain the operation and security of
    the country office’s IT systems, including daily backups and anti-virus
  • Ensure the systems are maintained in a cost effective manner
  • Maintain IT records and conduct IT audits twice per year
  • Work closely with the Operations Coordinator to procure high
    quality, best value for money equipment and services
  • Generate innovative solutions to meet the country office current and
    future needs.
  • Operate as one of the Country Office Net Administrators and be the
    first point of call for IT issues
  • Build effective relationships with VSO and relevant external
    contacts, ensuring good service and timely resolution of IT issues.
  • Upon arrival, support volunteers to have a working telephone and
    they understand how to access the internet.  During ICO, support the delivery of IT
  • Ensure communication methods with volunteers are effective, up to
    date and functional (e.g. platform, facebook etc.) and recommend
    innovative, cost effective solutions to maintain contact with
  • Maintain country office’s electronic filing system
  • Maintain VSO Uganda’s data systems including timely accurate data
  • Use relevant systems to complete surveys, volunteer allowance review
    and in country orientation feedback forms, creating meaningful management
  • Produce regular management reports and ad-hoc reports to meet the
    country office reporting needs.   
  • Ensure data protection is adhered to and all staff and volunteers
    are up to date with the new systems and processes.
Staff Support:
  • Provide ongoing IT training and coaching to new and existing team
    members so they are able to work effectively, efficiently and
    compliantly.  Provide training on
    new systems and/or databases as required
  • Resolve staff IT issues in a timely manner.
Other – Fulfill other appropriate level
accountabilities as defined by the HR & Operations Manager from time to

Qualifications, Skills and Experience: 
  • Previous experience working with international Non-Government
    Organisations is desirable
  • Experience of working with volunteers is also an added advantage
  • IT Skills – Highly experienced in Microsoft packages and general
    office systems, including servers.
  • Network Administration – Ability to support maintenance and repair
    of computer hardware.  Ability to
    solve server and network issues.
  • Data management – excellent data input, data management and
    reporting skills.
  • Flexibility to adapt to new situations, with a positive attitude to
    working in an international organisation. Able to travel
  • Communication skills – fluent in English and Khmer
  • Team working and Commitment to VSO values
  • Clean driving license.
How to Apply:
All candidates are
strongly encouraged to send their applications online at the link below.
Deadline: 19th June 2018
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