The Ugandan Jobline

• Assists in managing the operations, support configuration and
  maintenance of the Microsoft windows client/server infrastructure of the
  NCHE;
• Supports all activities under the Management Information System
  (MIS) and NCHE website maintenance;
• Maintains the Information Technology Asset Management System to
  ensure that all assets are recorded and updated/removed when required;
• Maintains staff accounts for email, MIS and action approved user
  account updates;
• Carries out daily system monitoring, verifies the integrity and
  availability of all hardware, server resources, systems and key processes
  in order to proactively prevent regular or common faults;
• Upgrades and configures system software that supports operational
  needs and maintain operational, configuration, and procedures;
• Performs daily backup operations, ensuring all required file systems
  and system data are successfully backed up to the appropriate media,
  recovery tapes or disks are created, and media is recycled and sent off
  site as necessary;
• Performs ongoing and maintenance of all servers in the operations
  team environment;
• Maintains security integrity;
• Manages all servers including hardware/software upgrades and
  patching of OS and applications;
• Creates and maintains documentation environment and application
  configurations;
• Assists with planning and implementing of growing Information
  Technology operations;
• The ICT Assistant/ Systems Administrator complies with and helps to
  enforce standard operating policies and procedures;
• Manages the help desk and provides support to ICT needs from staff
  and various external clients /constituencies.  Investigate and troubleshoot issues;
• Carries out any other duties that may be assigned from time to time
  by superiors.

• Activity plans and operational strategies
• Periodical system maintenance reports
• System operations reports and manuals
• System installation and configuration reports

• The ideal candidate for the ICT Assistant/ Systems Administrator job
  should preferably hold a Bachelor’s degree in Computer Science/Information
  Systems or ICT related field from a recognized institution;
• Three (3) years of information technology administration and support
  experience, or computer science background with relevant work experience;
• Systems Administration/System Engineer certification in Unix and
  Microsoft, Cisco Certified Entry Network Technician (CCENT), Cisco
  Certified Network Associate Routing and Switching (CCNA R&S), Cisco
  Certified Network Professional (CCNP) are an added advantage that should
  be reflected in experience;
• Excellent communication and interpersonal skills.
• Strong knowledge of windows server OS, Active Directory, Exchange,
  SQL operations and troubleshooting;
• Knowledge of windows 7 and office 2007, 2010, 2013;
• Networking skills including TCP/IP and the ability to configure
  network printers;
• Awareness of all mainstream mobile technologies (Android, Apple
  etc.);
• Working knowledge of IT operating systems, particularly Windows,
  Exchange and Citrix;
• Hands on experience of installing IT hardware and software.

• Five (5) copies of a hand written application letter;
• An up- to- date and detailed Curriculum Vitae, including names and
  contacts of three credible referees;
• Copies of academic qualifications/Credentials;
• A copy of a valid National Identity Card/ Identity Card; and;
• Any other relevant documents to support the application.

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