Emergency Response Manager (ERM) Non-profit Jobs – CARE International

Response Manager (ERM)
Organization: CARE
Duty Station: 
About US:
CARE International
is a leading global development and humanitarian organization. In 2014, CARE
worked in 90 countries around the world, supporting 880 poverty-fighting
development and humanitarian aid projects, reaching more than 72 million
people. CARE International in Uganda (CARE) works with others to make a
sustainable improvement in the lives of the very poor, with a focus on women
and girls. Our current program focusses on women and girls’ economic rights,
particularly financial inclusion and governance of natural resources women and
girls depend upon, and on their sexual and reproductive health rights,
including a life free of violence. Our programming is guided by our core values
of excellence, accountability, respect, integrity and transparency.
Job Summary:  The Emergency Response Manager (ERM) is
responsible for managing the Emergency Response project(s) responding to the
DRC refugee influx emergency response, in partnership with local partners where
relevant. S/he seeks guidance from other Specialists on the team for other
technical components, such as Protection, Gender Based Violence (GBV), Engaging
Men and Boys (EMB, Role Model Men (RMM) shelter, livelihood, and Sexual and
Reproductive Health and Rights (SRHR). The Emergency Response Manager may
manage a number of initiatives depending on funding, and the number will vary
over time. The ERM is responsible for managing all aspects of the project(s),
including Human Resource Management of staff assigned to particular project(s),
planning and timely quality implementation of the initiative(s) in line with
approved proposal(s) and work plan(s), financial management of grant(s) in line
with approved budget(s), overall compliance of project(s) in line with
organizational and specific donor rules and regulations, management of assets
assigned to the project(s), monitoring, evaluation and reporting.
Key Duties and Responsibilities: 
Management of initiative(s)
  • Drawing from the objectives and agreed
    upon key activities in the project proposal(s), develop implementation
    plan(s) and related budgets while ensuring synergies between the different
    initiatives where applicable.
  • Ensure DIPs (Detailed Implementation
    Plans) are followed and closely monitored for each initiative to ensure
    timely implementation of activities and within available resources, and
    immediately report any problems or deviations from plans.
  • Ensure logistics for all training, capacity
    building, research and other events have been prepared and organized in
    line with CARE’s & donors’ internal procedures and to create the best
    possible environment and conditions for participants in these different
  • Responsible for monitoring the
    initiative(s)’ budget, reviewing monthly expenditure reports and ensuring
    budgets are used in accordance with CARE’s and the donors’ rules and
    regulations. This involves planning and designing activities in ways that
    fit the available budgets, reviewing monthly expenditure reports, working
    closely with finance to prepare accurate and timely donor financial
    reports and ensuring allocation of expenses to the right budget lines,
    preparing quarterly projection of needed funds, pipeline projections, etc.
  • Responsible for preparing procurement
    plans for all goods and services related to these initiatives, according
    to approved budgets and activity plans and in line with both CARE and the
    donors’ procurement rules and policies.
  • Ongoing identification of staffing needs
    in managed initiative(s), recommends changes of staffing structure as
    needed and develops / adapts job descriptions as needed
  • Direct supervision of staff assigned to
    initiatives under direct management, which includes development of annual
    performance objectives and proactive management of performance through day
    to day guidance and coaching, formal mid-term and annual performance
    reviews and support to staff to achieve their personal and professional
    development objectives.
  • Ensures synergy across the supervised
    initiatives as well as efficient use of resources across initiatives and
    also with other initiatives under CARE’s Humanitarian Program;
Evaluation, Accountability and Learning (MEAL) and Reporting for initiative(s)
under direct management (20%)
  • Ensure initiative(s) under direct
    management have results based monitoring and evaluation system in place
    with SMART indicators, with the engagement of local partners and the
    development of a learning system that not only generates quantitative data
    but allows for ongoing collection of participants views on the programs’
    relevance and success.
  • Ensure that project indicators are sex
    disaggregated and gender sensitive.
  • Ensure each project has a database to
    allow keeping track of project participants in each component, without
    double counting across components.
  • Ensure CARE and partner staff are
    trained on the developed monitoring and evaluation system.
  • Coordinate and manage the design of the
    base line, midterm review and end line and final evaluation
  • Facilitate and document regular project
    reviews with key partners and ensure these reviews inform project
    implementation and are used to improve project quality.
  • Writes and support direct reports to
    write briefs, human interest stories and papers that can be used for
    advocacy or information purposes.
  • Supports team members and partners to
    write reports on their sector of intervention and coordinates process of
    consolidation of reports for internal purposes as well as donor reports,
    as per guidelines of the donor; It is critical to ensure reports are a
    true reflection of implementation and reflect progress as well as
    challenges and lessons learnt.
  • Ensure learning products are developed
    in coordination with relevant colleagues.
  • All the above is in close collaboration
    with and technical support from the MEAL Humanitarian Advisor.
Management &
capacity building of humanitarian partners (20%)
  • Identify local partners with capacity
    and interest in emergency programming in our humanitarian area of
    operations and collaborate with Grants and Contracts to conduct due
    diligence and organizational capacity assessments in line with policies
    before signing MOUs with them.
  • Ensure selected partners who will
    implement activities with CARE as sub grantees have clear MOUs, Scopes of
    Work and detailed budgets as per policy and are very clear about their
  • Ensure partners’ capacity development
    plans are developed based on findings of due diligence and capacity
  • Ensure on-going capacity building at
    institutional, organizational and technical level, including attention to
    Gender Equity and Diversity.
  • Manage relationships with these partners
    to ensure deliverables are met timely and with the required quality; In
    cases where partners also work with CARE’s long term development program
    team, this may involve coordinating with colleagues in other parts of CARE
  • Ongoing review and assessment of
    partners’ performance and provision of support as needed through
    development, implementation and monitoring of partners’ capacity
    development plans and close tracking of progress against scopes of work,
    work plans and budgets.
  • Propose revisions of SOWs, work plans
    and budget of partners as needed.
  • Ensure partners’ reports, both financial
    and narrative, are submitted timely and analyzed and that feedback is
    shared with partners.
  • Ensure all partners’ agreements are in
    line with CARE’s sub agreement policy.
  • Ensure partners have in-depth knowledge
    of the projects’ objectives and strategies.
  • Ensure that partners are involved in all
    critical moments and events of the projects (design phase, consultancies,
    planning meetings, review meetings, baseline, midterm review, end line,
    steering committee meetings, etc.) and that all key information is shared
    with them in a transparent manner and in real time;
Quality assurance
and program development of gender, youth and conflict sensitive interventions
  • Support team to develop, resource
    (through proposal writing) and implement innovative interventions with a
    view of building the refugee community self-reliance, increase their
    resilience, and increasing their protection (including the reduction of
    GBV risks).
  • Ensure proposed interventions: Promote
    gender equity; Reduce the risk exploitation and abuse, including of GBV by
    offering dignified and enhancing opportunities to vulnerable groups, with
    a focus on refugee women and girls; Are at least environmentally friendly
    and if possible even have a positive impact on the environment; Do not
    exacerbate the risk of conflict between groups of refugees and between
    refugees and hosting communities; 
    Focus on youth and take the specific needs and potential of women,
    girls, men and boys into account;
  • Lead to Women and Girls Economic
    Empowerment and resilience; Promote innovations including use of cash, use
    of ICT and mobile technology, pilot new ideas; Build on CARE Uganda’s
    strengths in Women’s Economic Empowerment and on relationships with
    existing partners.
  • The ERM will supervise all studies,
    assessments, and research in all his/her project(s). This may include
    identifying research needs, developing TORs for consultants, protocols for
    research, supervising consultants, etc.
  • Ensure coordination with other actors in
    the Western region, with a focus on areas of operations, including
    representation of CARE in relevant technical working group coordinated by
    UNHCR and any other relevant coordination platforms;
Any other duties
  • Relationships and Collaboration: This is
    a middle level management position in CARE and it is therefore important
    that the position holder exercises both sensitivity and responsiveness to
    the needs of the program, staff and partners, as well as the mission,
    program directions, policies, procedure and core values of CARE
    International. S/he will have close and joint planning, coordination and
    collaboration with Humanitarian staff in the region, and implementing
    partners. In addition, collaboration will be required with governmental
    (OPM, Local district governments) and non-governmental counterparts (other
    INGOs) and stakeholders (UNHCR). The ERM will directly supervise staff
    assigned to projects under his / her supervision. S/he will coordinate
    relevant activities of implementing partners with other CARE programs when

Qualifications, Skills and Experience: 
  • The applicant for the CARE
    International Emergency Response Manager (ERM) job placement should
    preferably hold a Bachelor’s degree in Economics, Rural Development,
    Agriculture or related field (though a Master’s degree is preferred)
  • Expert level knowledge and at least five
    years practical experience in humanitarian programming in rural Uganda,
    preferably with refugee and / or displaced populations.
  • Experience in GBV and/or Protection
  • Experience in the use of ICT in
    humanitarian programs required.
  • Experience with youth livelihood
    programs preferred.
  • Advanced knowledge and at least five
    years of proven practical project management experience (managing at least
    three different grants at once), including strong skills and experience in
    M&E, report writing, participatory planning, financial management,
    Human Resource Management.
  • People manager with proven experience
    managing diverse teams and individuals’ performance for success.
  • Excellent verbal and written
    communication skills in English.
  • Computer literate (email, word
    processing, spreadsheets,)
  • Personally committed to gender equality
    and women and girls’ empowerment with ability to lead to organizational
    change processes that aim at making organizations more gender aware,
    gender committed and gender competent.
  • Both a team player as well as able to
    work independently with minimum supervision
  • Personal Competencies: Planning, Proactive problem solving,
    Contributing to team success, Managing work, Building partnerships,
    Communicating with impact, Initiating action, Information monitoring,
    Adaptability, Stress tolerance, Respect, Integrity, Diversity, Excellence,
    Accountability, Committed to CARE’s GED Values.
How to Apply:
All applicants are
encouraged to send their application letters clearly articulating alignment
with the above profile and an updated detailed (CV) giving day time telephone
contacts and names and addresses of 3 (three) work related referees to
Deadline: 22nd June 2018
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