The Ugandan Jobline

• Drive and monitor the
  growth of the deposit book of the trade and commerce sector
  initiate/identify product development solutions for the sector and
  generate monthly sales performance reports in line with the set targets.
• Cross sale and structure
  commercial credit solutions to the Corporate Trade and Commerce Customers.
• Develop a standard value
  proposition for the sector in line with business needs.
• Actively market and
  effectively generate leads, create and periodically update customer
  databases for potential and existing large s corporates and recommend
  financial solutions based on customer value line with the set targets.
• Undertake annual business
  reviews of the business, account plans and recommend integrated financial
  solutions based on customer lifetime cycle value line with the set
  targets.
• Support generation of end
  to end network value chain opportunities for all business segments in in
  line with banking practice and identified customer needs.

• Plan and implement
  customer relationship management, ensure timely follow up any issues
  affecting the relationship, recommend, procedural, process, and policy
  changes required to meet customer expectation/needs and generate periodic
  status reports.
• Maintain an updated
  database for potential customers; give direction to branches on the
  potential pipelines and conduct periodic visits or meetings to achieve
  understanding of their business needs intended to build a loyal customer
  base, in coordination with the branches

• Work closely with branch
  management and staff to implement and monitor a system of ensuring
  continued compliance with Know your Customer and risk management policies
  in line with bank procedures, Monitor branch adherence to service level
  standards to institutional clients and Identify business opportunities
  that can be supported at regional and branch level for growth of the Bank.
• Train branches about new
  bank products and services especially benefiting the Corporate Trade and
  Commerce customers.

• The ideal candidate for
  the Centenary Bank Client Relationship Supervisor – Trade and Commerce job
  placement should hold an Honor’s degree in Commerce, Business
  Administration, Economics and other relevant courses from a recognized
  University
• Other relevant
  professional qualifications an added advantage
• Five years’ experience in
  the banking industry with at least three years’ experience in Commercial
  or Corporate Banking.
• Experience at a Supervisory
  Level in Relationship Management, Sales or Credit
• Experience in Commercial
  or Corporate Credit appraisal, analysis and structuring
• Wide knowledge of bank
  products
• Marketing and negotiation
  skills
• Superior Customer care
  skills.
• Presentation and Communication
  skills
• Report writing and
  Computer skills
• Strong Interpersonal and
  Influencing skills.
• Research and analytical
  skills.
• Leadership and Team
  building skills
• Handling multiple tasks
  simultaneously, timely and deliver under pressure.
• Resolve customer service
  delivery issues timely and professionally

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