Social Franchise Coordinator Non-profit Jobs – Population Services International (PSI) Uganda

Organization: Population
Services International (PSI) Uganda
Duty Station: Kampala,
Uganda
Reports to: Marketing
and Social Franchise Manager
About US:
Population Services
International (PSI) Uganda is the local branch of Population Services
International (PSI), one of the world’s leading non-profit social marketing
organization. We work to make it easier for people in the developing world to
be healthy by providing access to products and services that range from
mosquito nets to HIV testing.
Job Summary:   The Social
Franchise Coordinator will coordinate the implementation of PSIU’s Social
Franchising strategies and activities with the goal of growing the Franchise
business performance. He/She provides marketing support and business advisory
services with the view to evolve the current social franchising of PSIU
services into a sustainable Social Enterprise. The Social Franchise Coordinator
works cross-functionally within PSIU Social franchise(s) to maximize
effectiveness and outcomes, and works closely with multiple stakeholders to
ensure internal team members understand and effectively execute franchise
strategy. Working alongside the Marketing and Social Franchise Manager, he/she
proactively identifies challenges to Franchise development and ensures that the
right internal and external resources and mechanisms are in place to overcome
and mitigate them.
Key Duties and Responsibilities:  
·        
Manages
all in-office coordination, follow up with franchises and communication with
field staff;
·        
Contract
management with franchises;
·        
Development
of franchise communication and knowledge management;
·        
Support
teams to ensure that the improved Business Systems Value Proposition Pillar is
rolled out;
·        
New
clinic recruitment;
·        
Franchise
fees and loan payment tracking;
·        
Drive
demand creation innovations to increase traffic flow to the Social Franchise
networks;
·        
CMS
integration with business concepts;
·        
Coordinate
capability development interventions for the different franchise partners and
staff members;
·        
Co-ordinate
with franchise owners to coordinate and implement end-to-end (plan, test,
execute, measure and refine) activities to deliver increased customer value and
retention;
·        
Develop
payment and billing dash boards, analyze and track payment data and offer
billing support;
·        
Drive
analytics and actionable insights to support service and usage uplift;
·        
Actively
contribute to the monthly reporting process for senior management;
·        
Drive
ROI for demand creation activities to ensure sustainable and continuous
improvement.

Qualifications, Skills and Experience:
·        
The
applicant must hold a degree in Business (BAAES/Marketing) or relevant subject
or field (e.g, Finance, public administration or health, strategic account
management, marketing, medicine, finance, B/P administration, etc.
·        
Three years
of experience working at a supervisory level;
·        
Background
in Social Franchise;
·        
Understanding
of local health care and small and medium enterprises systems is a plus;
·        
External
and internal experiences a plus;
·        
Experience
in business analysis and financial modeling;
·        
Proficient
with MS Office applications especially Excel and Power Point;
·        
Ability
to deliver commercial value;
·        
Account
and relationship management skills.
·        
Key
personal competences:
·        
Influencing
/ negotiation skills; Ability to understand both internal and customer
perspectives to be able to build a win-win strategy for financial and
value-based negotiation;
·        
Working
Across Boundaries; thinks and acts beyond one’s silo – bridges team,
functional, divisional and/or geographical boundaries;
·        
Strategic
Thinking; Visualizes the way forward, identifying opportunities that add value
to the work and to the business;
·        
Project
Management; Organizes work efforts by prioritizing tasks, using resources
optimally, establishing appropriate deadlines and ensuring on-time delivery;
·        
Productive
Communication; Plans and delivers ideas and information to others in an
impactful manner;
·        
Strategic
Business Management; Ability to set strategic plans, consider execution
tradeoffs and continuously adjust approaches to maximize business performance.
How to Apply:
All candidates are
encouraged to send their updated resumes (CVs), copies of certificates,
references, and cover letter clearly indicating position applied for on the
“top left-hand side of the envelope”, to the PSI Uganda Office Reception,
addressed to the People and Culture Manager, PSI Uganda, at Plot 3 Mackenzie
Vale-Kololo, P.O. Box 8082 Kampala.
Deadline: 28th May 2018 by 5:00 pm
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