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ICT Manager Job Placement - ABC Capital Bank Ltd


Job Title:     ICT Manager
Organisation: ABC Capital Bank Ltd
Duty Station: Kampala, Uganda

About US:
ABC Capital Bank started its journey in 1993, as a deposit taking financial institution then trading by the name Capital Finance Corporation Limited. Licensed and supervised by Bank of Uganda under the Financial Institutions Act 2004, Capital Finance Corporation Limited offered a wide range of products such as savings accounts, business accounts, fixed deposits, business loans services and remittances through Western Union money transfer agency. ABC Capital Bank is part of ABC Group, Kenya and has ambitious growth plans.

Key Duties and Responsibilities:  
Quality Service Delivery
  • Reliability: The ability to perform the agreed service dependably and accurately.
  • Tangibles: The appearance of physical facilities, equipment, personnel, and communications materials
  • Empathy: The provision of caring, and individualized attention to all stakeholders.
  • 4 Complimentary full Coffee Technology Expo registrations
  • The willingness to help other stakeholders and to provide prompt service.
  • Assurance: The knowledge and courtesy of staff members and their ability to convey trust and confidence.
Risk Management
  • Ensure that the required reports for all Risk Management are developed and generated as and when required in liaison with other functional units.
  • Ensure that SLAs and AMC with all vendors are signed and are enforced.
  • Ensure that all policies documents are updated and policies are implemented.
  • Ensure that Disaster Recovery options are in place, documented and tested periodically.
Operational Activities
  • Keenly review ICT Policies and procedures and align them to support the bank’s strategic objectives.
  • Ensure that Disaster Recovery Plans options are in place, documented and tested periodically. Also contribute to Business Continuity Plan (BCP).
  • Recommend Technical requirements and specifications for banking systems enhancement as well as new ones.
  • Evaluate and recommend optimal ICT Resource and capacity requirement for supporting and sustaining the bank’s operations.
  • Maintenance of a Disaster and Recovery Procedure and Testing of the same at least twice annually.
  • Keep skills up-to-date by way of attending Training and Seminars as well as taking professional Certifications.
  • Supervise, plan, coordinate, and direct the work of all employees under the jobholder.
  • Monitor and secure the operational processes on all ICT infrastructures. This includes capacity planning, performance monitoring, monitoring predefined logs and taking proper and/or preventive action if necessary.
  • Ensure that all defined ICT policies, including security, virus prevention, Internet usage etc, are strictly adhered to.
  • Maintenance of a Disaster and Recovery Procedure and Testing of the same at least twice annually.
  • Provide guidance, transfer of skills and delegate to those reporting to the jobholder.
  • Ensure regular preventive maintenance of live Servers, UPS, End User Computers and other communication devices etc are performed as per ICT Policy.
  • ICT Budget control and monitoring
  • Liaise with other unit heads to address ICT matters that may affect service delivery.
  • Coordinate the Installation, configuration, Maintenance and administration of new and existing Production/Test Servers and other equipments comprising of switches, routers, workstations and other allied peripherals
  • Handle day-to-day ICT problems related to the core banking, LAN/WAN, Operating Systems and Infrastructure Malfunctions. For major malfunctions, initiate actions to get proper support from third parties.
  • Ensure that all defined ICT policies, including security, virus prevention, Internet usage etc, are strictly adhered to.
  • Coordinate the initiation and implementation of new ICT Projects.
  • Perform departmental and ICT staff performance appraisal regularly.


Qualifications, Skills and Experience:  
  • The applicant for the ABC Capital Bank ICT Manager job placement must hold a Bachelor’s Degree in Computer Science/Engineering/Electronic or Master Degree in Physics/Computer Management/Information Technology/Business Administration or IT related Qualification.
  • Professional Certification such as Oracle Certified Professional (OCP), Sun Solaris Systems /Network/Security Administrator, Cisco Certification etc are desirable.
  • A minimum of five years of working experience in a Banking Environment in similar position.
  • Working experience in LAN/WAN environment.
  • Working knowledge of UNIX and/or Oracle Administration, preferably on Sun Solaris Environment.
  • Current Knowledge of Computer Hardware and Software trendy.
  • Knowledge and skill in basic computer programming, preferably using c/c++, java, Oracle tools (SQL*PLUS and PL/SQL) and UNIX Shell scripting.
  • Influential skills sufficient to motivate staff to achieve results.
  • Time management skills sufficient to work in a fast paced environment on broad range of activities.
  • Liaising with vendors for quotations and supply of equipments and service delivery.
  • Working knowledge of Human Resources policy and procedures.
  • Results oriented
  • Developed interactive skills sufficient to communicate effectively with all stakeholders.
  • Agile and Adaptable
  • Leading others.
  • Good Analytical and systematic thinking.

How to Apply:
Al suitably qualified and interested candidates are encouraged to apply online at the link below.


Deadline: 23rd May 2018

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