The Ugandan Jobline

• Work closely with Release Analysts
• Review releases and assign appropriate
  release testing tasks
• Compile and review the Testing
  Deliverables
• Conduct installation procedure tests
• Participate in functional, performance,
  and integration testing results
• Coordinate user acceptance testing
• Coordinate back out testing
• Conduct supporting documentation review
• Compile test results
• Conduct release test review
• Coordinate post release testing
• Validate and communicate results of
  testing activities

• Build relationship with country IT Risk
  and Governance team and provide support wherever required.
• Contribute and deliver to the
  improvement of the risk profile by delivering improved governance, risk
  management, controls and compliance requirements.
• People Management 20%
• Responsible for driving own Performance
  Development, collating relevant documentation, preparing for and arranging
  reviews.
• By utilizing skills matrix, identify
  training and development requirements, formulating own plan to be agreed
  with team leader. Responsible for ensuring own plan is completed within
  agreed timescales.
• Undertake all necessary training in
  order to perform the role to the required standards, including gaining
  accreditation where appropriate.

• Provide a range of application
  availability reporting to ensure that agreed levels of availability,
  reliability and maintainability are measured and monitored on an ongoing
  basis
• Successfully facilitate delivery of
  changes to reports needed by the business and ensure that reports and
  their dependencies are made available for the business.
• Provide holistic support of application
  availability to Business Users
• Take actions to achieve reductions in
  frequency and duration of incidents that impact application availability
• Ensure shortfalls in application
  availability are recognized and appropriate corrective actions are
  identified and progressed
• Take action on agreed appropriate
  actions with Line Management to maintain or improve application
  availability levels
• Initiate and coordinate actions required
  to maintain or improve availability of applications
• Act as a coordination point for changes
  to applications when needed
• Maintain an awareness of technology
  advancements and best practices that support application availability

• The ideal candidate for the Barclays
  Bank Applications Support Analyst should hold a good degree in Information
  technology related field (An additional Business degree to an IT Degree is
  an added advantage)
• ITIL v3 Expert
• Oracle Certification
• PLSQL
• At least three years of banking
  experience
• Two years of experience in IT exposure
• Understanding of banking (retail and
  commercial), core banking applications, IT Architecture, Change Framework
  and testing methodologies.
• An operational perspective and an
  understanding of how the testing team fits and contributes to the projects
  and the business changes.
• Hands on knowledge of testing tools,
  automated as well as manual testing.
• Proficient in “desktop” applications
  (Word, Excel, Access, PowerPoint).
• Strong management skills.
• Good project and release management
  skills.
• Strong team ethics. Whether functional,
  cross-functional or across different business and country, ability to
  create a friendly and focused team environment.
• Need to multi task in support of the
  resolution of complex business problems in different countries.
• Take full responsibility for own
  Performance Development
• Knowledge of Retail, Corporate and all
  other products offered by Banks and the way they relate to available
  systems.
• Good knowledge of core banking systems.
• Good knowledge of the standard Change
  Governance Framework
• Knowledge of user acceptance testing and
  change implementations.
• Experience in relationship management.
• Knowledge of working within a complex
  matrix management structure to deliver the end business objective.
• Policies and Governance knowledge within
  the Group and local legislation

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