UN Registration Officer Job Opportunities – United Nations High Commissioner for Refugees (UNHCR)

Job Title:     Registration Officer
Organisation: United Nations High Commissioner for Refugees
Duty Station: Uganda
Post Grade: P3
About UNHCR:
The Office of the United Nations High Commissioner for Refugees was
established on December 14, 1950 by the United Nations General Assembly.
UNHCR’s mandate under the Statute of the Office of the United Nations High
Commissioner for Refugees is to lead and co-ordinate action for international
protection to refugees; seek permanent solutions for the problems of refugees
and safeguard refugee rights and well-being. UNHCR has an additional mandate
concerning issues of statelessness, as it is given a designated role under
Article 11 of the 1961 Convention on the Reduction of Statelessness.
Job Summary: The
Registration Officer manages and oversees UNHCR’s registration procedures and
decision-making as well as related activities in the operation. The
Registration Officer may be directly responsible for or extensively contributes
to developing and implementing an operation-specific registration strategy in
compliance with the overall protection objectives of the office, to ensure that
registration is effectively used for the identification of specific protection
needs, for the management of operations, and for the achievement of durable
solutions. The Registration Officer provides day-to-day supervision, direction
and support to UNHCR staff engaged in Registration and related activities
(including Reception, Filing and Data Management staff), and monitors the
efficiency and quality of registration processes, identity and entitlement
documentation activities and population data management.    The Registration Officer collaborates
closely with Protection, Programme, Operational Data Management and Information
Management colleagues as well as with key UN and international organizations,
NGOs and partners on the provision of quality population data for the delivery
of targeted protection or assistance interventions and programming and
planning. The Registration Officer also liaises with other Registration
operations in the region, the Regional Registration Officer, the Bureau and the
Identity Management and Registration Section (IMRS) in DPSM to promote regional
and global consistency in Registration standards and population data
management. The launching of UNHCR¿s new, online case and identity management
applications (proGres in Partnership and the Biometrics Identity Management
System, BIMS) will require extensive contribution from the Registration Officer
in relation to both business input on usage of the tools and the deployment of
the tools to support continuous registration, data management and other
case-related activities.
Key Duties and
  • Contribute to the design of appropriate
    registration strategies and approaches for populations of concern in
    compliance with the protection strategy of the operation, ensuring that
    registration standards are met and that appropriate methodologies and
    technologies are implemented.
  • Plan, implement and monitor
    registration-related activities, as part of UNHCR¿s normal planning cycle
    to ensure that provision is made for material and human resources to
    adequately support the process.
  • Design, implement and revise, as required,
    operation-specific SOPs for all aspects of registration in accordance with
    applicable standards and policies, including provisions for the protection
    of individual data and prevention and identification of fraud.
  • Contribute to the development, enhancement
    and implementation of the online case and identity management applications
    (proGres in Partnership and BIMS).
  • Design appropriate procedures and systems
    for the assurance of quality registration data through the implementation
    of continuous registration and verification exercises, including the
    facilitation of additional data collection in accordance with operational
    programming and protection needs. 
  • Conduct regular data quality and audit
    checks to monitor the accuracy of data collected as well as a tool for
    identification and prevention of fraud.
  • Develop and maintain information campaigns
    and processes to ensure that persons of concern, Government authorities
    and partners have accurate information on registration procedures,
    including UNHCR standards, policy and practice.
  • Advocate with and support Government
    authorities and partners to establish and strengthen fair and efficient
    Registration procedures including the recognition of UNHCR identity and
    entitlement documentation and associated rights.
  • In cooperation with Protection staff;
    design, implement and monitor procedures for the identification and
    referral of persons of concern with specific needs who may require
    follow-up protection interventions.
  • Assist in developing data management
    approaches and processing methodologies for efficient and accountable
    delivery of both material and cash-based assistance and other programming
    and protection needs.
  • In cooperation with Operational Data
    Management and Information Management staff, standardize consolidation and
    timely dissemination of reports and statistics on persons of concern,
    which will inform programme, planning, protection interventions and
    statistical reporting activities.
  • Develop data sharing agreements in close
    cooperation with Protection colleagues and the Regional Registration
  • Provide training to UNHCR and partner
    staff in registration methodologies, technologies and standards, to enable
    them to conduct registration activities and to manage registration and
    case related data on a continuous basis.
  • Support the country team to establish and
    strengthen internal capacity and/or that of government counterparts to
    manage registration and maintain population information.
  • Document and report on registration
    activities at the operation level, and report on the impact of support
    interventions to the management of operations.
  • Undertake other related responsibilities
    or functions as required.
Key Performance Indicators:
  • The operation has sufficient support to
    set up a clear and coherent Registration strategy which reflects UNHCR’s
    country, regional and global priorities and objectives.
  • UNHCR’s Registration Standard Operating
    Procedures (SOPs) are implemented in accordance with relevant UNHCR
    standards and policies.
  • Persons of concern have fair and
    transparent access to registration procedures.
  • The integrity of UNHCR’s registration
    procedures is ensured and refugee identities are secured over time through
    the implementation of case management and identity management tools.
  • UNHCR’s population database (proGres) is maintained
    to a high standard and remains a reliable, trusted source of personal
    information and protection needs of persons of concern to UNHCR.

Qualifications, Skills and Experience:
  • The ideal candidate for the United Nations
    UNHCR Registration Officer job opportunity should hold an undergraduate
    degree (equivalent of a BA/BS) in Social Sciences, Demography, Statistics,
    Information Technology, Geography, Political Science, Law, Business
    Administration, Humanities or related fields plus minimum 6 years  of relevant experience. Graduate degree
    (equivalent of a Master’s) plus 5 years or Doctorate degree (equivalent of
    a PhD) plus 4 years of previous relevant work experience may also be
  • Strong understanding of the principles of
    and concepts of international protection and UNHCR.
  • Strong team building, managerial,
    planning, coordination and representation skills.
  • Excellent computer skills, particularly in
    data management.
  • Excellent knowledge of English and working
    knowledge of another UN language.
  • Technical expertise in registration,
    individual case management and identity management systems, including
    proGres, in refugee and internal displacement situations.
  • Knowledge of UNHCR and interagency
    policies, standards, programmes and humanitarian operations in a variety
    of geographical locations and operational contexts.
  • Familiarity with planning, programming and
    implementation of registration operations at the field levels, including
    strategic planning, project development, budgeting and resource mobilization.
  • Personal Competencies:
    Accountability, Teamwork & Collaboration, Communication, Commitment to
    Continuous Learning, Client & Result Orientation, Organizational
    Awareness, Empowering and Building Trust, Judgement and Decision Making,
    Strategic Planning and Vision, Analytical Thinking, Technological
    Awareness, Planning and Organizing
How to Apply:
All interested candidates who wish to join the United Nations High
Commissioner for Refugees (UNHCR) in the aforementioned capacity are encouraged
to click on the link below and follow the application instructions after
reviewing the job details.
Deadline: 11th April 2018
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