Senior HR & Admin Officer NGO Jobs – Action Africa Help International (AAH)

Job Title:         Senior HR & Admin Officer
Organisation: Action
Africa Help International (AAH)
Duty Station: Kampala, Uganda
About US:
In 1996, Action Africa Help
International (AAIN) became Aktion Africa Hilfe e. V (AAH) and was registered
in Munich, Germany from where our founders in 2003 moved the organisation’s
headquarters to Kenya. AAH-I now works with refugees, host communities and
other marginalized and vulnerable groups in Kenya, Uganda, Somalia and South
Sudan, where it operates across a range of sectors that seek to bridge relief
to development.
Job Summary: The Senior
HR & Admin Officer will provide overall (technical) HR support to senior
management, lead the HR/Admin team, lead in workforce planning, benefits
administration, training and development, and HR administrative services.
She/He will direct in attracting, developing and retaining high calibre staff,
and ensuring the consistent and efficient implementation of AAH-I HR policies
and procedures and best practices across the country program.
Key Duties and Responsibilities:  
HR strategy and objectives:
  • Link HR key objectives and priorities to
    Country strategic objectives through developing HR key performance
    indicators in order to develop an informed and accountable HR management.
  • Coordinate HR practices and priorities
    across the Country program in order to provide and reinforce the
    recruitment and ongoing development of a competent and efficient workforce.
  • Advise senior management on legal, staff
    development and performance management issues;
  • Participate in discussions about
    structure, organizational development and change initiatives in line with
    the Organisation strategic objectives.
HR planning, monitoring and
  • Reinforce HR planning with all AAH
    Uganda programmes;
  • Monitor all Human resource activities in
    alignment with the HR strategic objectives;
  • Compiling HR monthly reports and submit
    to the Country Director and the Regional Human Resource Manager (AAH-I
Human Resources Information
Systems (HRIS):
Manage the
development and maintenance of the Human Resources software/systems; and web
Training and Development:
  • Define all Human Resources training
    programs, and assigns the authority / responsibility of Human Resources
    and managers within those programs. Provides necessary career development
    guides and materials to managers and employees including workshops,
    manuals, and standardized reports.
  • Lead the implementation of the
    performance management system that includes performance development plans
    (PDPs) and employee development programs.
  • Establish an in-house employee training
    system that addresses Organizations’ training needs including; training
    needs assessment, new employee orientation, management development,
    maximized output cross-training, the measurement of training impact, and
    knowledge transfer.
  • Assist managers with the selection and
    contracting of external training programs and consultants.
  • Assists with the development of and
    monitor the spending of the corporate training budget.
Employment and Consultancy:
  • Establish and lead the standard
    recruiting and hiring practices and procedures necessary to recruit and
    hire AAH Uganda workforce in compliance with the legal provisions of the
  • Participate in interviewing during
    recruitment processes for candidate and chair any employee selection
    committees and/or meetings.
  • Participate in the development of JDs
    and contracts for employees joining AAH programmes.
  • Develop and implement induction programs
    for new employees in collaboration with Project Managers.
Employee Relations:
  • Formulate and recommend Human Resources
    policies and objectives for the Organization with regard to employee
  • Partner with management to communicate
    Human Resources policies, procedures, programs, regulations and labour
    related laws to the employees.
  • Determine and recommend employee
    relations practices necessary to establish a positive employer-employee
    relationship and promote a high level of employee morale and motivation.
  • Manage employee communication and
    feedback through such avenues as Organization meetings, suggestion
    programs, employee satisfaction surveys, face to face meetings, and
    Intranet use.
  • Monitor and advise managers and
    supervisors in the progressive discipline system of the Organization.
  • Monitor the implementation of a
    performance improvement process with nonperforming employees.
  • Review employee appeals through the
    Organizations’ complaint and grievance handling procedures.
  • Review, guide, and approve management
    recommendations for employment terminations.
  • Lead the implementation of Organization
    safety and health programs and monitor the tracking of Organizations’
    Safety and Health-required data.
Compensation and Benefits
  • Participate in adjustment and
    improvement of the Organization wage and salary structure where needed,
    pay policies, and oversee the variable pay systems within the
  • Lead competitive market research to
    establish pay practices and pay bands that help to recruit and retain
    superior staff.
  • Coordinate Organization use of
    insurances, pension administration, and other staff benefits.
Legal responsibilities:
  • Lead Organization compliance with all
    existing government, labor and legal requirements of the country.
  • Direct the preparation of information
    requested or required for compliance with laws. Serves as the primary
    contact with the labour department and other government agencies.
  • Protects the interests of employees and
    the Organization in accordance with Organizations’ Human Resources
    policies and governmental laws and regulations.
  • Liaise with the organization’s legal
    consultant on all matters related to or require legal interpretation and
    reports to the management.
Key Result Areas:
  • HR standard procedures are achieved
    first time right
  • Staffs have SMART objectives and
    performance reviews done on time.
  • Employee relation issues are handled
    first time right
  • Recruitments follow through the
    recruitment plan timelines
  • Country management is briefed on new
    Labour laws implications
  • Periodic HR reports are delivered on
  • Office seating arrangement meets the
    demands of the programme
  • Office security and maintenance of
    furniture and fittings evident
  • Timely contract confirmations, renewal,
    issue of notice and separation.
  • Staff records are accurate and up to
  • Training needs analysis done immediately
    after the objective setting/performance review process
  • All new staff oriented.
  • Succession plans for key positions are
    developed and maintained

Qualifications, Skills and Experience:
  • The applicant for the Senior HR &
    Admin Officer must hold an advanced degree in Human Resource Management,
    Industrial/Organizational Psychology, Business Psychology, or any other
    related filed.
  • A Bachelor’s degree in Human Resource
    Management, Industrial/ Organizational Psychology plus a Post Graduate
    qualification in a similar field from a recognized institution.
  • At least five years’ experience in
    similar position.
  • Extensive knowledge and understanding of
    the Ugandan Labour laws
  • A team player with excellent
    inter-personal and communication skills
  • A good command of both written and
    spoken English
  • Patient, understanding and of a pleasant
  • Computer literate with ability to use
    Microsoft Office
  • Excellent Management, planning and
    organizing skills
  • Committed to just workplace ethics,
    coaching, mentoring and developing others
  • Able to build and develop capacity of
  • Commitment to the organizational values
How to Apply:
All suitably qualified and
interested candidates should email application letter and CV (with 3 referees)
addressed to The email Subject Line must show
the job title of the position applied for. AAH-I is an equal-opportunity
Deadline: 9th May 2018
For more of the latest jobs,
please visit or
find us on our facebook page

Leave a Reply

Your email address will not be published.