The Ugandan Jobline

• Install and configure computer hardware,
  operating systems and applications.
• Work with IT service providers to establish and
  maintain an effective IT network by installing, configuring, and testing
  of network equipment (Routers, firewalls, Intrusion Detection systems, Intrusion Prevention Systems
  etc.) and evaluating network performance
• Set up and support users’ profiles
• Provide end-user support.
• Produce IT user manuals for all the systems and
  applications deployed.
• Monitor and maintain computer systems and networks
• Troubleshoot system and network problems,
  diagnosing and solving hardware or software faults, replacing parts as
  required
• Prepare users by designing and conducting
  training programmes, provide references and support.

• Configuration and installation of network and
  internet security.
• Configuration and installation of all network
  software packages used by the Authority.
• Provide orientation to new users of existing
  technology.
• Support staff through advice on potential uses
  of existing technology.

• The applicant for the Financial Intelligence Authority (FIA) IT
  Support Officer job opportunity must hold a Bachelor’s degree in computer science;
  in computer software/computer systems engineering; electronics; or
  information technology.
• Network Administration/System Engineer
  certification will be an added advantage.
• Three
  years of network administration and user support experience in a
  busy institution
• Knowledge and understanding of the Authority’s vision, mission and
  objectives;
• Knowledge of Anti-Money Laundering act, 2013,
  Anti-Terrorism Act, respective regulations and FATF standards;
• Local Area Network (LAN) knowledge;
• Network Design and Implementation;
• Communication, teamwork and negotiation skills;
• Problem-solving and good analytical skills;
• Good organizational skills;
• Ability to work to tight deadlines under
  pressure;
• Works well independently and as part of a team;
• Time management skills;
• Good organizational skills;
• Communication skills , teamwork and negotiation
  skills ;
• A willingness to keep up to date with
  developments in new technology.
• Good decision making skills;
• Can take initiative;
• Keen attention to detail;
• Person of high integrity;
• Able
  to handle sensitive information and maintain confidentiality;

• A
  detailed curriculum vitae (CV) photocopied and submitted in triplicate (3
  copies).
• Copies
  of academic and professional certificates and other supporting documents (3
  copies)
• Current
  and Expected Remuneration.
• Contact
  Information of three references with emails and phone numbers.

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