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Job Title:       Beauty Spa Manager Organisation:  Hammam Spa & Saloon Duty Station:  Fairway Hotel , Kampala, Uganda About US...

IT Support Officer Job Opportunities - Financial Intelligence Authority (FIA)


Job Title:          IT Support Officer
Organisation: Financial Intelligence Authority (FIA)
Duty Station:  Kampala, Uganda
Reports to: Senior Network and Database Administrative Officer

About US:
The establishment of a Financial Intelligence Authority and a Financial Intelligence Authority Board Under the Anti-Money Laundering Act, 2013 is for the prohibition and prevention of money laundering, in order to combat money laundering activities.

Job Summary: The IT Support Officer will be responsible for the smooth running of computer network and systems to ensure that users get maximum benefits from IT resources.

Key Duties and Responsibilities: 
  • Install and configure computer hardware, operating systems and applications.
  • Work with IT service providers to establish and maintain an effective IT network by installing, configuring, and testing of network equipment (Routers, firewalls, Intrusion Detection systems, Intrusion Prevention Systems etc.) and evaluating network performance
  • Set up and support users' profiles
  • Provide end-user support.
  • Produce IT user manuals for all the systems and applications deployed.
  • Monitor and maintain computer systems and networks
  • Troubleshoot system and network problems, diagnosing and solving hardware or software faults, replacing parts as required
  • Prepare users by designing and conducting training programmes, provide references and support.

Key Result Areas:
  • Configuration and installation of network and internet security.
  • Configuration and installation of all network software packages used by the Authority.
  • Provide orientation to new users of existing technology.
  • Support staff through advice on potential uses of existing technology.


Qualifications, Skills and Experience:
  • The applicant for the Financial Intelligence Authority (FIA) IT Support Officer job opportunity must hold a Bachelor’s degree in computer science; in computer software/computer systems engineering; electronics; or information technology.
  • Network Administration/System Engineer certification will be an added advantage.
  • Three years of network administration and user support experience in a busy institution
  • Knowledge and understanding of the Authority’s vision, mission and objectives;
  • Knowledge of Anti-Money Laundering act, 2013, Anti-Terrorism Act, respective regulations and FATF standards;
  • Local Area Network (LAN) knowledge;
  • Network Design and Implementation;
  • Communication, teamwork and negotiation skills;
  • Problem-solving and good analytical skills;
  • Good organizational skills;
  • Ability to work to tight deadlines under pressure;
  • Works well independently and as part of a team;
  • Time management skills;
  • Good organizational skills;
  • Communication skills , teamwork and negotiation skills ;
  • A willingness to keep up to date with developments in new technology.
  • Good decision making skills;
  • Can take initiative;
  • Keen attention to detail;
  • Person of high integrity;
  • Able to handle sensitive information and maintain confidentiality;

How to Apply:
All suitably qualified and interested applicants send their applications which should  include:
  • A detailed curriculum vitae (CV) photocopied and submitted in triplicate (3 copies).
  • Copies of academic and professional certificates and other supporting documents (3 copies)
  • Current and Expected Remuneration.
  • Contact Information of three references with emails and phone numbers.

All applications should be addressed and hand delivered to:
The Human Resource Manager
Financial Intelligence Authority
Ground Floor Rwenzori Towers (Wing B),
Plot 6 Nakasero Road.
Kampala. Uganda

Deadline: 3rd May 2018 by 5:00PM

For more of the latest jobs, please visit http://www.theugandanjobline.com or find us on our facebook page https://www.facebook.com/UgandanJobline


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