Examinations Services and Operations Manager Job Opportunity – British Council

Organisation: British
Duty Station: Kampala,
About BC:
The British Council is the UK’s
international organisation for educational opportunities and cultural
relations. We create international opportunities for the people of the UK and
other countries and build trust between them worldwide. British Council Uganda
is based in Kampala and offers a full range of programmes including
examinations, project management on behalf of other donors, and its own grant
funded projects. British Council has operated in Uganda since 1952 and its aim
is to build cultural and educational relations between Uganda and the UK. 
Job Summary: The Examinations
Services and Operations Manager is responsible for the operational and
financial treatment of our examinations services in Kampala. Principal areas of
responsibility include operational delivery, compliance with quality/security
standards and ensuring that all exams are processed according to the British
Council’s financial compliance guidelines.
Key Duties and Responsibilities: 
  • Operational
    Manage all
    aspects of operational delivery (80% IELTS and 20% other exams products)
    ensuring that examinations are managed efficiently and effectively and
    according to corporate standards
  • Quality
    Work closely
    with Regional Exams Manager(s) and Country Exam Manager on aspects of
    quality and compliance to ensure that all Quality and Compliance
    Assessment (QCA) requirements, IELTS audit and other exam board standards
    are met or exceeded.
  • Management
    of venue staff and examiners:
    In accordance with British Council and exams body regulations and
    procedures. Manage the recruitment, training and monitoring processes for
    all exams venue staff and examiners in Uganda.
  • Financial
    responsibility and accountability:
    Ensure the accuracy of all exams financial data and reporting. All
    financial data to be recorded against the correct WBS and GL Account and
    corrections made where this is not the case. Monthly input of volume
    actuals is 100% accurate. This role will be responsible for the completion
    of the reconciliations, accruals and deferrals according to the agreed
  • Analysis
    & reporting:
    standard procedures and templates, regularly records, analyses and reports
    on operational activity levels and performance data, to support senior
    managers in making timely and effective business decisions that respond to
    operational needs.
  • Leadership
    & management     
    • Plans and prioritises own work activities, which span across a
      range of different work streams, responding to changing and at times
      competing requirements to ensure effective delivery of responsibilities
      over a weekly/monthly time horizon. Line manages the day to day
      performance of a more junior team, dealing with sickness, discipline,
      motivation etc, to ensure high quality service delivery is maintained at
      all times.       
    • Tasks and coordinates others (e.g. third party suppliers, external
      partners and internal colleagues) to complete activities in accordance
      with agreed service delivery/ contractual/ project milestones or
      requirements (e.g. cost schedules, time deadlines etc).

Qualifications, Skills and Experience:
  • The
    applicant for the British Council Examinations Services and Operations
    Manager job placement should have qualifications in Business Management
    qualification from a recognized university
  • Must
    have the rights to live and work in Uganda
  • Appropriate
    police check required
How to Apply:
All suitably qualified and
interested candidates who so desire to join the British Council in the
aforementioned capacity should endeavor to Apply Online by Clicking on the link
below. Please further review job requirements and if competent, proceed with
the online application.
Deadline: 3rd May 2018
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please visit https://www.theugandanjobline.com or
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