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Social Behaviour Change Officer (SBCC Officer) USAID RHITES-N Project Jobs - Uganda Health Marketing Group Ltd. (UHMG)

Organization: Uganda Health Marketing Group Ltd. (UHMG)
Project Name: USAID Regional Health Integration to Enhance Health Services in Northern Uganda Project (USAID/Uganda RHITES-N)
Duty Station: Gulu, Uganda
Reports to:  Project Director - USAID RHITES-North, Acholi Project

About US:
Uganda Health Marketing Group Ltd. (UHMG) is a Company Limited by Guarantee, whose Vision is “A good life for all Ugandans.” We envision a Ugandan society with good life, when products and services in Reproductive Health, HIV, Malaria and Child Health are accessible, affordable and effectively utilized by all those in need.  Our Mission is “To improve the quality of life of Ugandans, through the provision of superior and affordable health care solutions.”  Our Core Values are; Integrity, Transparency, Accountability, Teamwork, Excellence, Flexibility, and Equity.

About USAID RHITES-N, Project:
The USAID Regional Health Integration to Enhance Health Services in Northern Uganda Project (USAID/Uganda RHITES-N) is a five year project whose aim is to contribute to measurable improvements in key population-based national health indicators including maternal, newborn and child health (MNCH), HIV/AIDS, Family planning (FP), tuberculosis (TB), malaria and nutrition. The purpose of the project is to increase the effective use of sustainable health services in Northern Uganda.

Job Summary: The Social and Behaviour Change Communication (SBCC) Officer will provide professional support services in Social Behaviour Change Communication (SBCC) and social marketing efforts at the project level, including implementing and monitoring the execution of Regional Health Integration to Enhance Services–North, Acholi (RHITES-North, Acholi)’s communication strategies and campaigns, guided by the SBCC Strategy.  This position requires an innovative person with specific hands on knowledge and skills in planning, designing, implementing, monitoring, and reporting of SBCC demand creation campaigns especially in prevention activities. S/he needs to understand social cultural and economic issues related to health. The person should be results driven and able to deliver on set targets, with networking capabilities and able to manage competing priorities.  S/he will play a leading role in the development and implementation of SBCC intervention strategies and frameworks, hence this will require a self-driven, seasoned, and experienced person with skills to manage and oversee these technical areas. The person should have the capacity to work under minimum supervision with resilience and maintain a clean and transparent SBCC implementation system as per set procedures.  S/he should be detail- and results-oriented, have strong conceptual, analytical, and reporting skills, with expertise in information gathering, analysis and timely reporting, be proactive in instituting innovative, sustainable, and cost-effective interventions, and work dedicatedly to fulfill the organization’s goals, while upholding the Core Values of UHMG.

Key Duties and Responsibilities:  
  • Actively contribute to the development and implementation of RHITES-North, Acholi’s evidence-based demand creation strategies and campaigns.
  • Support quality assurance in all Marketing and Communication strategies, materials, and activities undertaken in the communication department, and ensure, that they adhere to relevant Government of Uganda, USAID, UHMG and other stakeholder policies, guidelines and standards.
  • Contribute to the concept development, design, testing and pre-testing of all print and electronic social behavioural change communication materials that are developed and ensure correct branding, oversee dissemination of SBCC messages and campaign materials, training/capacity building of other staff and oversight of SBCC activities.
  • Execute the project’s marketing and communication campaigns at district, community and household levels through the engagement of multi stakeholders including district and community leaders, SBCC agents, health workers, Implementing Partners.
  • Assist the supervisor in coordinating the respective project’s social and mass media-related activities, including running the social media platform, engaging media representatives, district health teams and with other stakeholders.
  • Prepare weekly, monthly and quarterly workplans and progress reports on the project and document Most Significant Change Stories, innovations and lessons learnt during the implementation of the communication activities and ensure regular publications.
  • Build SBCC capacity of local Civil Society Organizations in Acholi Sub region.
  • Undertake any other duties as may be assigned from time to time by the supervisor.

Qualifications, Skills and Experience:
  • The applicant for the USAID Social Behaviour Change Officer (SBCC Officer) must hold a Bachelor’s Degree or higher in Mass Communication, Commerce (Marketing), Business Administration, Public Health, Social Sciences or other related degree. 
  • Post Graduate training in health communication will be an added advantage. (Leadership in Strategic Communication is an added advantage).
  • Excellent knowledge of Microsoft Office applications (Outlook, Word, PowerPoint, SharePoint, and Excel). Familiarity with the use survey tools, analysis tools and web-based platforms for coordination.
  • Training in quantitative and qualitative data collection, (knowledge, attitudes, perceptions, surveys, focus group discussions, etc.) is key.
  • Four years’ relevant experience working in public health communication programming for development/humanitarian projects/programmes in a donor environment, in managing social behavior change communication campaigns, and in monitoring public health communication-related projects of similar scope in a social marketing field.
  • Experience working with USAID programs will be an added advantage.
  • Experience in working with national and community SBCC intervention programs;
  • Specific hands-on knowledge and skills in planning, designing, implementing and monitoring SBCC programs especially in prevention approaches is mandatory.
  • Demonstrated handling of BCC interventions and hands-on experience in driving targeted SBCC campaigns, and in communication stakeholder management, digital marketing tools, and social media is essential.
  • Demonstrable results in previous work environment should reinforce claims to this experience.
  • Knowledge of public health service delivery especially in North Uganda, community engagement and social marketing, and experience in working with community health-intervention programs and in dissemination of information through different communication channels.
  • Demonstrable results in previous work environment should reinforce claims to this experience. A motivated, focused, disciplined professional, with the drive and dynamism to work under pressure with competing deadlines, and possess the ability to make an immediate impact.
  • Excellent communication, interpersonal, analytical and result-oriented skills, and experience in managing objectives with the customer in mind.
  • Good judgment, initiative, high sense of responsibility, tactful, ability to plan, organize and measure outcomes of interventions.
  • Exemplary and honest, with a high level of energy and integrity, and able to work under minimum supervision.
  • Flexible, innovative, with good record keeping, communication, presentation, report-writing, and interpersonal skills.
  • Good team player with the ability to make positive contributions.
  • Knowledge of the local language will be an added advantage.

How to Apply: 
If you believe you match the requirements listed above, please deliver your resume (CV), copies of certificates, references, and cover letter clearly indicating position applied for on the “top left-hand side of the envelope”

Send to:

The Human Resource Manager,
Uganda Health Marketing Group Ltd. (UHMG),
Plot 20-21, 27-28, Martyrs Crescent, Ntinda.  Kampala. Uganda

Or Deliver the application documents to the UHMG Office Reception.

Deadline:  28th March 2018 by 16:00 hours (East African time)

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