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Rehabilitation Services Supervisor NGO Jobs - Handicap International

Job Title:        Rehabilitation Services Supervisor
Organisation: Handicap International
Duty Station: Arua, Uganda
Reports to: Field Coordinator
Salary: UGX 3,601,199 monthly gross

About US:
Handicap International is an independent and impartial aid and development organisation working in situations of poverty and exclusion, conflict and disaster. We work alongside disabled and vulnerable people to help meet their essential needs, improve their living conditions and promote respect for their dignity and fundamental rights. Handicap International is outraged by the injustice faced by people with disabilities and vulnerable populations, we aspire to a world of solidarity and inclusion, enriched by our differences, where everyone can live in dignity.

Job Summary: The Rehabilitation Services Supervisor will work under the direct responsibility of the Rehabilitation Services Supervisor and in close collaboration with the MEAL department, the Mental Health and psychosocial support (MHPSS) supervisor, the Inclusion Supervisor/Officer and HI partners, he/she responsible for overall  daily management and implementation of rehabilitation activities at the fixed facility in the refugee settlement and mobile team, coordinates planning, implementation, and monitoring and evaluation of rehabilitation services, Responsible for timely and quality   service delivery as per HI standards and Monitoring and evaluation of rehab services in the settlement

Key Duties and Responsibilities:
Contribute to HI rehab strategy, identifying needs and priorities.
  • Responsible for assessing needs at field level and identifying priority areas for intervention, in close link with MHPSS and Protection Supervisors, and the technical team. Contribute to the development of new interventions based on identified needs and readjustment of the project accordingly Support the continuous development and review of key tools to support the response, in close collaboration with the Field co, MEAL Manager and TA.
Overall responsibility for coordination of rehabilitation services in the settlement in accordance with HI strategy and approved work plan: To ensure smooth implementation of rehabilitation activities in line with HI procedures and donor requirements
  • Develop activity implementation plans jointly with fixed and mobile teams, and in close coordination with the Rehabilitation team and Rehabilitation TA
  • Compile, analyse and provide feed-backto the rehabilitation team on their weekly planning and reports as a way to monitor activities and to build capacities.
  • Organize regular team meetings with rehabilitation team to monitor achievements and give guidance to the different team members.
  • Follow up project’s indicators (qualitative and quantitative) with the MEAL manager with strong emphasis on quality and implement necessary actions for improvements.
  • Ensure the quality of the rehabilitation services by evaluating their impact on beneficiaries’ situation and take necessary actions (training of staff if needed, improvement of coordination mechanisms, adaptation of the content of activities, etc.)
  • Work closely with the protection and MHPSS teams, ensuring a comprehensive approach to beneficiary needs, and effective identification, treatment and follow up of beneficiaries.  Coordinates with Logistics department to ensure prompt procurement and delivery of rehabilitation requirements (consumables, assistive devices, equipment etc.)
  • Take lead in technical and administrative links and coordination with partners in the settlement for smooth services delivery
  • Contributes to the respect of the security rules and transmits all security information to the field coordinator
  • Logistics management (launch supply, plan movement..) in close links with TA
Ensure the technical quality of the rehabilitation services delivered to the project beneficiaries: Ensure adherence to and uphold HI standards of quality rehabilitation services
  • Benchmarks: Capacity building plan for rehabilitation officers and physiotherapists, monitoring and evaluation system in place, quality reports and accurate data
  • Continuously assess individual team members’ capacity and identify needs for further mentoring and coaching.
  • Provide regular and standardized mentorship of rehabilitation team members, measuring improvements in knowledge and skills through pre-tests and post-tests and practical sessions.
  • Facilitates regular case presentations of actual cases seen in the field /community and encourages active participation of each team member, both within rehabilitation team as well as facilitating multidisciplinary case presentations.
  • Ensure effective and efficient implementation of beneficiary management tools (client assessment, treatment outcome monitoring and measurement tools) and procedures.
  • Ensure the team members stay on schedule and meet their performance metrics through development of appropriate tracking tools and coaching, as necessary.
  • Conduct regular monitoring of rehabilitation service delivery in the field through regular follow-up visits.
Team management and capacity development of the rehabilitation staff: Develop the team’s autonomy/motivation and performance
  • Supervise and lead the rehabilitation team, validate individual action plan, carry out assessments/appraisals, and recommend disciplinary measures, as necessary.
  • Analyse strengths and weaknesses of the different team members through performance appraisals and regular follow-ups, and build their capacities through continuous mentorship , in close link with the Rehabilitation TA
  • Brief new team members (on HI, the project, their responsibilities and tasks, HI policies, the internal functioning) and ease incorporation of new staff in the team.
  • Work closely with team members to resolve problems and report as required on performance, issues, and resolutions.
Contribute towards data collection and reporting: Ensure on-going information collection and analysis to enhance HI’s exchange of project information
  • Ensure that proper and accurate data are collected by staff while using the “individual needs assessment form” and different technical assessment forms, using criteria and indicators established by the project
  • Provide relevant analysis of the data collected for use in monthly and quarterly reports.
  • Facilitate documentation of success stories and case studies for use in capitalization documents.
  • Contribute to quality visibility of the implemented interventions through attendance in related meetings and activities, among others.
  • Liaise with Field Coordinator in the development of the project strategies, interventions and approaches

Qualifications, Skills and Experience:
  • The ideal candidate for the Handicap International Rehabilitation Services Supervisor job opportunity must hold a  Degree in Physiotherapy/ Occupational Therapy or its equivalent
  • Three years of experience working in rehabilitation (experience in refugee settings an added advantage)
  • Previous experience in staff management
  • Experience in implementing projects supporting community management and participative methodology
  • Abilities to work within a team and collaborate
  • Capacities to analyse and makes a decision
  • Abilities to properly communicate with beneficiaries, families/caretakers and medical staff
  • Motivated, dynamic; able and willing to take initiatives
  • Time and work management abilities as well as autonomy
  • Willing to learn and develop professionally
  • Open and interested in disability issues
  • Fluent in written and spoken English
  • Good computer skills (Outlook, Word, Excel, Power Point, the Internet)

How to Apply:
All suitably qualified candidates who wish to join Handicap International are encouraged to send their updated CVs (3 pages max, including three professional references) with cover letters to HR Coordinator at with the subject “Application to Rehabilitation Services Supervisor.”  

Deadline: 16th March 2018

NB: Any efforts to influence the recruitment process will lead to automatic disqualification. Applicants from West Nile region are strongly encouraged to apply.

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