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No Experience Front Desk Assistant Jobs - Reproductive Health Uganda (RHU)


Job Title:      Front Desk Assistant
Organisation: Reproductive Health Uganda (RHU)
Duty Station: Kampala, Uganda
Reports to: Administrative Officer

About Us:
Reproductive Health Uganda (RHU) is a member of the International Planned Parenthood Federation (IPPF), and its core mandate is to promote high quality, highimpact and gender sensitive Sexual & Reproductive Health and Rights information and services through capacity building, specialized service delivery, issue specific advocacy and strategic partnerships.

Job Summary: The Front Desk Assistant will act as the initial face of the organisation: Management of the reception, maintain telephone records, process documents and messages and offer general communication services

Key Duties and Responsibilities:   
         Operate RHU’s telephone exchange, including handling all incoming and outgoing calls in a professional manner including routing them to appropriate locations
         Offer customer care to visitors to the main RHU office, and relaying these visitors to appropriate destinations, in addition to maintaining records of such visits.
         Maintain a tracking system for all incoming & outgoing mail and courier items for the office
         Follow procedures that secure and document the security of any valuables.
         Ensure that relevant notices are appropriately displayed on notice boardsin an orderly manner and regularly updated.
         Monitor and ensure that the reception/ front and rear entrances of the RHU main building are kept clean, neat and tidy.
         Ensure that RHU’s telephone equipment and lines are in good working order to ensure professional and seamless communications at the different levels
         Perform any other professional duties as may be assigned by the supervisor.


Qualifications, Skills and Experience: 
         The ideal candidate for the Front Desk Assistant job placement should preferably hold a good bachelor’s degree in office management, Secretarial Studies, or a related field.
         Prior experience as a receptionist, including prior NGO exposure will be an added advantage.
         Knowledge about SRHR
         Consistent, professional dress code and good telephone manner.
         Excellent written and verbal communication skills.
         Competency in Microsoft office applications including Word, Excel, and Outlook.
         Good time management skills, memory and recall, multitasking and visitor support.
         Experience with administrative and clerical procedures.
         Able to contribute positively as part of a team, assisting with different tasks, as required.
         Positive enthusiasm, confidence, integrity, tact, discretion and diplomacy.

How to Apply:
All applicants should send post their application letters and attach certified copies of academic transcripts, a detailed Curriculum Vitae and other relevant documents as well the contact addresses (e-mail) of 3 referees including their telephone contacts to:

The Executive Director,
Reproductive Health Uganda,
P.O. Box 10746, Kampala. Uganda

Or hand-deliver at: RHU Head Office, Plot 2, Katego Road, Kamwokya (Opposite Uganda Museum).

Deadline: 16th March 2018

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