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Knowledge Management Specialist USAID RHITES-EC Project Jobs - University Research Co., LLC (URC)

Job Title:           Knowledge Management Specialist
Organisation: University Research Co., LLC (URC)
Project Name: USAID Regional Health Integration to Enhance Health Services in East Central Uganda Project (USAID/Uganda RHITES-EC) Project
Duty Station: Jinja, Uganda
Reports to: Director Monitoring, Evaluation and Learning

About US:
University Research Co., LLC (URC) is a global company dedicated to improving the quality of health care, social services, and health education worldwide. With a non-profit affiliate, the Center for Human Services (CHS), URC manages projects in over 45 countries, including the United States.

About USAID RHITES-EC Project:
University Research Co., LLC (URC) is implementing the USAID Regional Health Integration to Enhance Health Services in East Central Uganda Project (USAID/Uganda RHITES-EC) whose aim is to support the implementation of a comprehensive integrated investment in regional  health, nutritional assistance and HIV/AIDS programs. The five-year project targets 11 districts in East Central Uganda with an estimated total population of 4.1 million through a district-based integrated package of quality health, nutrition, HIV / AIDS and child development services.

Job Summary: The Knowledge Management Specialist will mainly focus on project knowledge management, learning, and project documentation. S/he will be responsible for communication and documentation for the project, with the overall aim of conveying accurate and timely information about project work to various project audiences; including USAID, the Ministry of Health, health unit management and staff, health care service beneficiaries, and the general public.

Key Duties and Responsibilities: 
  • Identify and document project activities and achievements. Promote project successes and lessons learned utilizing a variety of communication channels.
  • Work with research and M&E teams, technical teams and partners, communities and project beneficiaries to identify and document best practices, success stories, and lessons learned.
  • In cooperation with all project teams, develop a system to plan and track the progress of deliverables.
  • Design and maintain a life-of-project inventory of all technical reports and products, including electronic and hard copies, and distribution list.
  • Manage and track routine reporting processes for the project, including working with teams to collect required data, compile, finalize, and ensure quality of report.
  • Provide technical writing and editorial support to major project deliverables.
  • Provide desktop publication support to project deliverables and dissemination products.
  • Lead documentation and communication activities, including quarterly and annual program reviews, assuring results-oriented, reader-friendly reports.
  • Assure timeliness and high quality of all project products, deliverables and achievements.
  • Write, edit, and, at times, oversee the design of project materials, including project reports, success stories, monthly update articles, and blog posts
  • Liaise with URC headquarters in the United States to develop and maintain project documentation
  • Identify topics for documentation, collect information through interviews and on-the-ground research and observation, and determine appropriate mediums for documentation and dissemination
  • Ensure that project print and online materials are consistent with donor branding guidelines
  • Manage the content on the project webpage: develop and review the content, assist in the identification of relevant topic areas, and collect and disseminate best practices
  • Monitor relevant media coverage, take photos and video, and maintain a photo and video library and supporting photo/video release documentation
  • Provide support to the COP when needed, including handling communication to supported hospitals, MOH , Partners and presenting project work at high-level meetings and conferences

Qualifications, Skills and Experience:
  • The applicant for the USAID RHITES-EC Knowledge Management Specialist career opportunity must hold a Master’s degree in relevant field in public health with a Bachelor’s degree in Mass Communication and related field.
  • Five years of work experience, at least two years of experience in international development projects; preferably in the health sector
  • Demonstrated experience in knowledge management, including the ability to identify and document project activities and achievements, best practices, success stories, and lessons learned
  • Excellent writing and editing skills required
  • Demonstrated ability to communicate information to stakeholders at all levels using a variety of communications approaches
  • Demonstrated ability to work with teams to produce written products and media, adhering to deadlines, and short turn-around times.
  • Experience with USAID-funded projects an advantage
  • Excellent interpersonal, teamwork, organizational and mentoring skills

How to Apply:
All suitably qualified and interested candidates who wish to join the USAID RHITES EC Project should send their cover letters, certificates of good conduct curriculum vitae, copies of academic credentials and contact information for three professional references addressed to:

Human Resource Coordinator,
University Research Co., LLC – Centre for Human Services
Plot 1, East Victoria Close, Mpumudde Division,
Jinja. Uganda

E-mail to:

Deadline: 13th April 2018 by 12:00 pm

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