Human Resources Manager International Non-profit Jobs – TechnoServe (TNS)

Job Title:      Human Resources Manager
Organization: TechnoServe (TNS)
Duty Station: Kampala, Uganda
Reports to: Country Manager
About US:
TechnoServe (TNS) is an international non-profit international
development organization founded in 1968. Its mission is to help
entrepreneurial men and women break the cycle of poverty by building businesses
that create jobs, income, and economic opportunities for their families, their
communities, and their countries.
Job Summary: The Human Resources
Manager is part of Senior Management and reports to the Country Manager and is
responsible for the strategic and day-to-day management of the human resource
function and will manage TechnoServe/Uganda’s human resource policies and
procedures. This position works closely with other departments to facilitate
participative approaches to the management of human resource and in the
provision of administrative support.
Key Duties and
  • Strategic human resource planning taking
    into consideration TechnoServe’s current and expected growth trajectory
    and aligning these to a clear staffing plan. Align with key project
    deliverables for every program.
  • Lead Annual Performance Appraisal cycle
    & file final evaluations; ensuring that planned performance feedback
    is undertaken and observed for all staff. Implement staff PIP’s &
    development needs where applicable as per the performance appraisal.
  • Deliver HR training, source & support
    where needed; People development-identifying in a structured way staff
    training needs and developing clear plans to plug the gaps. These may
    include staff training and/or coaching etc. Provide training on the
    performance appraisal process, managerial skills and other topics as
  • Headcount management (Joiners & Leavers)
    and update & maintain company org charts & share with program
    managers. Manage staff exits, pension withdrawals and other exit payment
  • Develop a talent management plan (Staff
    development & succession plans); Manage Talent Acquisition to include
    job description development, advertising and leading targeted searches,
    short listing and interviewing, carrying out reference checks, and
    preparing offer letters. Develop and maintain a current database of
    potential candidates.
  • Support the Country Manager in managing
    compensation in Uganda by conducting annual salary surveys and leading
    developing, annual review and maintaining a Uganda Compensation Structure
    following guidance from TechnoServe global HR function.
  • Prepare all payroll changes such as new
    employees, terminated employees, promotion, transfer and bank changes,
    sending to Financial Controller for payroll preparation, liaise with
    Finance on review of monthly payroll and approval. Also process and
    approve salary advances and staff loans in liaison with the Country
  • Implementation of our new employee
    on-boarding program for all new hires (obtain new staff ID’s, medical
    card). Conduct job analysis and evaluation; ensure timely updates of Job
    descriptions and contracts as job roles change in consultation with
    program managers.
  • Documenting, interpreting and
    communicating HR policies and procedures to staff and at all times ensure
    that TechnoServe Uganda’s employee handbook and practices are compliant
    with all Uganda labor laws and HR best practices.
  • Manage Labor Relations i.e. manage complex
    employee relation issues, manage retrenchment procedures when need arises,
    participate in disciplinary investigations and associated hearings,
    prepare legal termination letters where required.
  • Maintain Human Resource Information System
    records and compile reports from database. Responsible for ensuring
    completeness, accuracy and confidential management of employee records.
  • Ensure appropriate Safety and Security
    Guidelines are completed and distributed to all staff and training is
    conducted for employee safety and security.
  • Manage and administer local benefits
    program e.g. medical cover, insurance, NSSF, Pension Scheme etc. Act as
    the liaison between local employees and corporate benefits manager.
  • Arrange for resident/work permit for
    expatriates or third country nationals and INGO permit renewal.
  • Oversee office administration including
    procurement management ensuring compliance with local and global
    procurement policies and procedures when procuring services
  • Manage staff working as, Operations
    Coordinator, administrative assistants, front office, office assistants.
    This will include performance management, assignment of tasks, managing
    work flow and other supervisory tasks.
  • Any other duties as may be assigned from time
    to time by the supervisor

Qualifications, Skills and Experience: 
  • The ideal candidate for the TechnoServe
    (TNS) Human Resources Manager job opportunity should preferably hold a
    University degree or any related field; (Bachelors Human Resources, Organisation
    Psychology, Social Sciences. Possession of a Master’s degree in a relevant
    field or other Human Resource qualification / certification is an added
  • Five years’ experience in Human Resources
Personal Competencies:
  • Computer Literacy: Demonstrates
    knowledge and ability to use specific computer programs or applications
    for own functional area. Has the ability to improve performance by
    integrating new and existing technology into the workplace.
  • Innovative Mindset: Curious
    inquiries, asks questions and seeks out information from multiple sources,
    learns from mistakes, sees change as an opportunity.
  • Internal Client Focus: Client
    Focus is based on the ability to understand the client’s needs and
    concerns in the short to long-term and to provide sound recommendations
    and/or solutions.
  • Compliance & Governance:
    Compliance with and knowledge of company policies, applicable legislation,
    grant requirements, donor contracts, the local labor code and tax laws.
Managerial Competencies
  • Emotional Intelligence: The act
    of knowing, understanding, and responding to emotions, overcoming stress
    in the moment, and being aware of how your words and actions affect
    others. Emotional intelligence consists of 4 attributes: self-awareness,
    self-management, social awareness, and relationship management.
  • Strategic Thinking: Managers
    should recognize key actions, underlying problems, make connection and
    patterns, see consequences and implications. Anticipates obstacles
    realistically and plans ways to deal with them.
  • Staff Development: managers are
    required to work with employees to plan on the development of skills and
    abilities so that they can fulfil current or future job/role
    responsibilities more effectively.
  • Trust to Delegate: managers
    should have trust and willingness to assign responsibilities to direct
    reports and give them discretion and authority to carry them out.
  • Feedback/Coaching (mentoring):
    managers should give instructions, suggestions, explanations, and feedback
    to subordinates.
How to Apply:
All suitably qualified and interested candidates should send their
applications via Email only to the Human Resources Manager:
Please include an updated resume, cover letter and three professional
references with the job title in the subject line of your email and on the
application letter.
Deadline:  29th March 2018
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