Head of Operations Employment Opportunity – Compuscan

Organization: Compuscan
Duty Station: Kampala, Uganda
Reports to: Managing
About Compuscan CRB:
Compuscan CRB is an international credit bureau organisation providing
credit risk services to the financial sector in Uganda under license by Bank of
Job Summary: The Head of
Operations will provide oversight of all the operational aspects of the
institution in regard to card creation and delivery
Key Duties and Responsibilities:
Provide leadership, strategic and operational
directions to the Information Integrity Department.
Drive operational effectiveness and efficiency
of processes within the organisation.
Manage the performance of employees in the
Helpdesk, Card creation, Information Intergrity and Tele-support sections of
the business processes against financial and non financial operational targets.
Responsible for formulating personnel activities
and commitment. Is involved in operational and strategic management of the
divisions under supervisor
Responsible for control and direction of the
activities in Helpdesk, Tele-support Consultants, Information Integrity and
Card creation. This may include analysis, monitoring and managing variations
from expected service level performance and departmental risk management.
Responsible for meeting budgets, cost savings and setting of targets.

Qualifications, Skills and
The applicant must preferably hold a Bachelor’s
Degree in the Business Administration/Social Sciences/Finance or any other equivalent
and relevant qualification from a recognized University.
Five years of working experience in a senior
management position in Industry related areas like banking /credit
A Masters Degree qualification will be an added
Self-motivated, and self-starter individual who
has ability to work in flexible, unstructured, entrepreneurial and team- based
Ability to interact effectively at all levels
within and without the organization
Good communication skills
Conflict Management skills
Personal Leadership / Ability to self- motivate
Personal impact
Prioritizing and multi-tasking ability
Passion for customer service and maintaining
excellent business relationships
Strong interpersonal skills with the ability to
influence different stakeholders;
How to Apply:
All interested and suitably qualified candidates should send their
applications and updated CVs (concise and not more than 4 pages) via E-mail
only to: careers@compuscan.co.ug and the subject line must be HOPS002.
Deadline: 9th March, 2018
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