humanitarian organization working on all aspects of the refugee cause in more
than 36 countries throughout the world. The aim of DRC is to protect refugees
and internally displaced persons (IDPs) against persecution and to promote
durable solutions to the problems of forced migration, on the basis of
humanitarian principles and human rights. DRC works in accordance with the UN
Conventions on Refugees and the Code of Conduct for the ICRC and NGOs in
Disaster Relief.
Service Assistant will ensure quality protection outcomes by catalyzing
community actions around the PSNs, providing direct support to PSNs, and
drawing from synergy with the larger community protection components.
Responsibilities:
- Under the supervision of the Community
Services officer, contribute in drafting concept papers and proposal
development - Identify gaps in terms of protection and
community services and generate ideas to address them with strong impact
for the beneficiaries. - Participate in PSN profiling and ongoing
risks analysis in order to design adequate responses. - Ensure quality data collection, analysis
and storage in line with the Protection Information Management principles. - Ensure daily implementation of community
sub sector activities as planned - Ensure a daily monitoring of protection
trend in his area of assignment - Make sure that all community services
projects adhere to the standards and or principles of the respective
thematic areas as well as DRC guidelines and accountability standards. - Contribute in preparation of monthly and
weekly activity and spending plans. - Proactively contribute to quality and
timely implementation of community sub sector activities as planned - Contribute in drafting weekly, monthly,
quarterly, annual and other reports. - Spontaneously draft and share flash
reports on major protection incidents and risks
- Build working relationships with a range
of key stakeholders, Local Government and other stakeholders on the
community services thematic areas at the field level in close liaison with
the Protection and Community services Officer. - Representation of DRC and active
participation in the local Community Services working groups and any other
meeting as requested. - Close co-ordination in project
implementation with partners (UN agencies and national/international
NGOs), including referrals, community services gap analysis, advocacy. - Work closely with the other program
components to maximize program output and impact.
- Provide technical and programmatic
leadership for the community services case workers and community based
structures within the operational area. - Develop staff performance measurement and
targets and appraise them based on the set targets. - Conduct daily field visits to support case
workers – mentoring – through technical back stopping and to train duty bearers. - Uphold DRC’s code of conduct and
principles on accountability.
- Follow up all DRC / DDG Procedures for
Security, Finance, Logistics, HR and Administration. - Uphold DRC’s international code of conduct
and principles of accountability. - Any other tasks as may be assigned from
time to time.
- Contribute to the daily quality
implementation, monitoring and evaluation of projects and interventions. - Identify, document and disseminate
relevant project success, challenges and follow up on implementation of
project’s action points - Assist in participatory
needs/vulnerability and capacity assessments of affected communities - Participate in project evaluations and
assist in the analysis of results.
- On request perform any other additional
duties assigned by the supervisors in order to allow the organization to
function optimally. - Adhere to DRC’s code of conduct
- The ideal candidate for the Danish Refugee
Council (DRC) Community Service Assistant job placement must hold a
University degree in social sciences, guidance and counselling or relevant
fields. - At least two (2) years’ experience working
with vulnerable communities, basic needs and protection programming experience,
and/or advocacy programs. - Training in Protection Community Services.
- Experience in protection interventions in
line with Refugees operation with PSN assistance. - Experience of working with UN or Non‐Governmental organizations.
- Proficiency in English (written and
spoken) is essential. - Good communication skills and ability to
conduct training and awareness - Computer skills.
- Good self-organization and basic
management skills.
applications including;
- A cover letter (1
page) in which you explain why you are interested in the position and how
you meet the qualities and qualifications criteria - Concise and accurate
CV (maximum 3 pages). The CV should include information about your
qualification, relevant training courses, Work experience, name and
contact details of 3 relevant references.
indicating position name in the subject line.
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