Fresher Community Service Assistant NGO Jobs – Danish Refugee Council (DRC)

Job Title:        Community Service Assistant
Organisation: Danish Refugee Council (DRC)
Duty Station: Uganda
Reports to:  Area Program Manager
About US:
The Danish Refugee Council (DRC) is a private, independent,
humanitarian organization working on all aspects of the refugee cause in more
than 36 countries throughout the world. The aim of DRC is to protect refugees
and internally displaced persons (IDPs) against persecution and to promote
durable solutions to the problems of forced migration, on the basis of
humanitarian principles and human rights. DRC works in accordance with the UN
Conventions on Refugees and the Code of Conduct for the ICRC and NGOs in
Disaster Relief.
Job Summary: The Community
Service Assistant will ensure quality protection outcomes by catalyzing
community actions around the PSNs, providing direct support to PSNs, and
drawing from synergy with the larger community protection components.

Key Duties and
Project development, implementation and reporting
  • Under the supervision of the Community
    Services officer, contribute in drafting concept papers and proposal
  • Identify gaps in terms of protection and
    community services and generate ideas to address them with strong impact
    for the beneficiaries.
  • Participate in PSN profiling and ongoing
    risks analysis in order to design adequate responses.
  • Ensure quality data collection, analysis
    and storage in line with the Protection Information Management principles.
  • Ensure daily implementation of community
    sub sector activities as planned
  • Ensure a daily monitoring of protection
    trend in his area of assignment
  • Make sure that all community services
    projects adhere to the standards and or principles of the respective
    thematic areas as well as DRC guidelines and accountability standards.
  • Contribute in preparation of monthly and
    weekly activity and spending plans.
  • Proactively contribute to quality and
    timely implementation of community sub sector activities as planned
  • Contribute in drafting weekly, monthly,
    quarterly, annual and other reports.
  • Spontaneously draft and share flash
    reports on major protection incidents and risks
Coordination and Representation
  • Build working relationships with a range
    of key stakeholders, Local Government and other stakeholders on the
    community services thematic areas at the field level in close liaison with
    the Protection and Community services Officer.
  • Representation of DRC and active
    participation in the local Community Services working groups and any other
    meeting as requested.
  • Close co-ordination in project
    implementation with partners (UN agencies and national/international
    NGOs), including referrals, community services gap analysis, advocacy.
  • Work closely with the other program
    components to maximize program output and impact.
Staff development and management:
  • Provide technical and programmatic
    leadership for the community services case workers and community based
    structures within the operational area.
  • Develop staff performance measurement and
    targets and appraise them based on the set targets.
  • Conduct daily field visits to support case
    workers – mentoring – through technical back stopping and to train duty bearers.
  • Uphold DRC’s code of conduct and
    principles on accountability.
Support management team to:
  • Follow up all DRC / DDG Procedures for
    Security, Finance, Logistics, HR and Administration.
  • Uphold DRC’s international code of conduct
    and principles of accountability.
  • Any other tasks as may be assigned from
    time to time.
Monitoring and Evaluation:
  • Contribute to the daily quality
    implementation, monitoring and evaluation of projects and interventions.
  • Identify, document and disseminate
    relevant project success, challenges and follow up on implementation of
    project’s action points
  • Assist in participatory
    needs/vulnerability and capacity assessments of affected communities
  • Participate in project evaluations and
    assist in the analysis of results.
Additional tasks:
  • On request perform any other additional
    duties assigned by the supervisors in order to allow the organization to
    function optimally.
  • Adhere to DRC’s code of conduct

Qualifications, Skills and Experience:
  • The ideal candidate for the Danish Refugee
    Council (DRC) Community Service Assistant job placement must hold a
    University degree in social sciences, guidance and counselling or relevant
  • At least two (2) years’ experience working
    with vulnerable communities, basic needs and protection programming experience,
    and/or advocacy programs.
  • Training in Protection Community Services.
  • Experience in protection interventions in
    line with Refugees operation with PSN assistance.
  • Experience of working with UN or Non‐Governmental organizations.
  • Proficiency in English (written and
    spoken) is essential.
  • Good communication skills and ability to
    conduct training and awareness
  • Computer skills.
  • Good self-organization and basic
    management skills.
How to Apply:
All suitably qualified and interested candidates should send their
applications including;
  • A cover letter (1
    page) in which you explain why you are interested in the position and how
    you meet the qualities and qualifications criteria
  • Concise and accurate
    CV (maximum 3 pages). The CV should include information about your
    qualification, relevant training courses, Work experience, name and
    contact details of 3 relevant references.
All applications should be sent to clearly
indicating position name in the subject line.
Deadline: 4th April 2018
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