Country IT Coordinator Non-profit Jobs – Plan International

Job Title:        Country IT Coordinator
Organisation: Plan International
Duty Station:  Kampala, Uganda
Reports to: Head of Operations
About US:
Plan International was founded over 75 years ago and is one of the
oldest and largest children’s development organizations (non-profit / INGOs) in
the world. We work in 50 developing countries across Africa, Asia and the
Americas to promote child rights and lift millions of children out of poverty.
Plan’s vision is of a world in which all children realize their full potential
in societies that respect people’s rights and dignity. Plan is independent,
with no religious, political or governmental affiliations.
Job Summary: The Country IT
Coordinator (CITC) will report to the Head of Operations (Head of Operations)
of Plan International Uganda. The purpose of the position is to coordinate and
provide the necessary IT support for all users by managing the local ICT
infrastructure and corporate systems under the direction of the Head of
Operations. The Country IT Coordinator will assist in implementing the Country
strategic Plan through the use of Information and Communication technology. The
jobholder will also manage the Information and Communications Technology (IT)
environment and services (including responsibility for information security)
within the country under the direction of the Country Director and the Regional
IT Manager.
Key Duties and
  • The CITC is mandated to control IT budget
    for the Country in areas of hardware purchase and deployment, hardware
    maintenance, connectivity costs, software purchase and maintenance etc.
  • The CITC is required to produce reports
    that feed into the Country Quarterly report that is submitted to the
  • CITC is also required to produce reports
    to the Head of Operations providing an update on the status of IT services
    in the country.
  • The CITC is responsible to build the
    capacity off staff on effective use of MS Office and other corporate
    software, to allow them to do their job in the most effective manner.
  • The position is also required to support
    the Country Management Team (CMT) by providing updates on IT services
    being provided to staff via the IT department.
  • The CITC assists in the management and
    mitigation of risks associated with Information and Communications
    Technology. Such risks are in the areas of connectivity failures, safety
    of IT assets, safety of organisation and user data, disasters affecting IT
    services both natural and manmade, misuse of internet and email facilities
    by staff that leads to loss of productive hours and inadequate bandwidth.
  • The position represents Plan International
    Uganda in different forums that include regional Country IT Managers’
    network, regional IT4D networks, Plan Intranet contributors, BI online
    users. At local level the position represents the department on extended
    country management team.
  • The position has a country level
    organisational reach which ensures that IT services are running to the
    required standards country wide.
Key Result Areas:
  • Participates in the development and
    implementation of the global IT strategy and its impact on country
  • Implements ICT disaster recovery plans
    within the business continuity plan to ensure timely and effective
    restoration of the ICT services in the event of disaster.
  • Responsible for security and access
    control for data and network devices
  • Ensure all ICT equipment are
    held/purchased and disposed off according to the Plan International Uganda
    IT policy. 
  • Maintains the availability and reliability
    of the IT infrastructure, applications and connectivity in a virus free
  • Maintains agreed levels of service
    provision and service levels
  • Participates as a member of the CMT from
    the IT perspective.
  • Provides IT expertise for proposal
    development – IT4D)
  • Leads the provision of technical support
    for corporate applications, including installation and upgrades
  • Provides content input to IT staff
    recruitment, training and development
  • Provides training and support on technical
    aspects of corporate applications and information security
  • As Local Information Security Officer (LISO)
    perform ongoing activities as required by corporate policy

Qualifications, Skills and Experience:
  • The applicant for the Plan International Country
    IT Coordinator job opportunity must hold a Degree in ICT / Computer
  • Five years of relevant working experience
    in a similar role
  • Knowledge
  • Good knowledge of computer software and
    hard ware support functions
  • Knowledge of server installations,
    maintenance and administration
  • Knowledge of design, installation and
    administration of relational database systems.
  • ICT Project planning and management
  • Knowledge of local network installations
    maintenance and administration
  • Knowledge of Wide Area network
    installations maintenance and administration
  • Knowledge of telecommunication
    technologies installations, maintenance and administration.
  • Reasonable knowledge of development work
    of the NGO sector and current issues in the field of development in
  • Project and general management skills
  • Capability to coordinate and cooperate
    within interdisciplinary teams
  • Able to prioritise work effectively for
    execution with limited resources
  • Strong conceptual and analytical skills
  • Problem solving and decision making
  • Strong negotiation, facilitating and
    influencing skills
  • Working knowledge of English and the
    common national language
  • Proficiency with computer systems;
    networks and information security management
How to Apply:
All suitably qualified candidates should send their letters of
application, together with updated CVs, contact telephone numbers, copies of
relevant certificates, names and contact details of three references plus
salary history and send to:
The Country Human Resources and Organizational Development Manager,
Plan Uganda
Email to:
Deadline: 30th March 2018
For more of the latest jobs, please visit or
find us on our facebook page

Leave a Reply

Your email address will not be published. Required fields are marked *