Shelter Community Mobilization Officer US Non-profit Jobs – Catholic Relief Services (CRS)

Organisation: Catholic
Relief Services (CRS)
Duty Station: Uganda
Reports to: Shelter and
Settlement Program Manager
About US:
Catholic Relief Services (CRS)
carries out the commitment of the Bishops of the United States to assist the
poor and vulnerable overseas. Our Catholic identity is at the heart of our
mission and operations. We welcome as a part of our staff and as partners
people of all faiths and secular traditions who share our values and our commitment
to serving those in need. CRS is an international non-governmental organization
(NGO) supporting relief and development work in over 93 countries around the
world. CRS programs assist persons on the basis of need, regardless of creed,
ethnicity or nationality. CRS has worked in Uganda since 1965, initially
providing emergency assistance to Sudanese refugees living in the north. Over
the years, CRS has expanded its programming to also address development needs
in western, central and eastern Uganda. CRS’ projects in Uganda currently
include agricultural livelihoods, health and social services and emergency
response and recovery. CRS implements its programs through partnerships with
local organizations, including the Catholic Church, other faith-based
organizations and community entities for maximum impact and sustainability.
Job Summary: The Shelter
Community Mobilization Officer is responsible for coordinating all
community-based relations to successfully implement CRS’s shelter activities
through the CRS’ emergency response programming in Bidi Bidi Refugee Settlement
Camp. S/he will work closely with the shelter and settlement project manager,
technical officer and target communities to ensure the design and
implementation of shelter programming meets the highest technical and
accountability standards. S/he will conduct the shelter needs assessment, in
collaboration with the Yumbe-based Monitoring, Evaluation, Accountability and
Learning (MEAL) Officer, in the targeted areas, based on the technical inputs
from the technical officers and the shelter and settlement project manager.
S/he will participate in the orientations and trainings provided to hired labor
or volunteers and respected third parties in the host community.
Key Duties and Responsibilities:
Program Implementation:
  • Under
    the supervision of shelter and settlement project manager, facilitate
    project communication with community leaders in the targeted zones.
  • Under
    supervision of the shelter and settlement project manager, lead the beneficiary
    registration process in coordination with shelter volunteers in each
  • Contribute
    to shelter intervention design to input solutions that consider the social
    dimensions, e.g. considering family units for partitioned spaces for
  • Work
    through the Office of the Prime Minister (OPM) and community leaders in
    the refugee camp and the host community to gain understanding of land
    disputes between host community and refugee population.
  • Ensure
    equal participation of men and women in community consultations through
    gender-segregated focus groups.
  • Support
    the formation of shelter volunteers, including women volunteer.
  • Work
    with the community to develop culturally appropriate ways women to be
  • Support
    the shelter and settlement project manager to develop an MOU to promote
    transparency with project beneficiaries.
  • Engage
    host and refugee community leaders in decision-making and update them
    throughout the life of project.
  • Ensure
    that the CRS shelter program “Do no Harm” through a deep understanding of
    local dynamics, including ethnic, religious, geographic and host-refugee
  • Apply
    project selection criteria to community members to identity and register
    qualifying households in coordination with community councils, OPM and
  • Ensure
    beneficiary consultations and their views are taken throughout the life of
  • Ensure
    regular communication with beneficiaries.
  • Provide
    project photos under the guidance of the CRS Communications Officer.
  • Provide
    awareness raising sessions for households on Sphere standards for adequate
    shelter. Additionally, organize individualized meetings with groups of
    households to review upgrade plans and quality standards.
  • Communicate
    in a timely manner to the shelter and settlement project manager and the
    technical team any modifications to the work plan that are necessary based
    on community engagement and implementation needs to support program
Resources management,
Monitoring and Reporting
  • Ensure
    working and monitoring documents throughout project implementation are
    filled out and signed by beneficiaries, contractors and landlords, as
  • Monitor
    projects through on-site visits to assess and validate the implementation
    of the approved project plan, verify the use of vouchers, identify
    possible problem areas and identify and implement solutions.
  • Report
    and flag issues or potential issues to shelter and settlement project
    manager that may affect program quality and accountability.
  • Ensure
    close two-way communication with MEAL systems and that issues raised are
    addressed at the correct level.
  • Set
    regular meeting with the accountability team to ensure the exchange of
    project feedback between all project participants.

Qualifications, Skills and Experience: 
  • The
    ideal candidate for the Catholic Relief Services (CRS) Shelter Community
    Mobilization Officer job placement should preferably hold a Bachelor’s
    degree in community development, social work or related social science
    field, or equivalent professional experience.
  • At
    least three years’ relevant work experience.
  • Demonstrates
    ability to build/work in a team and to manage and motivate personnel
    drawing on individual skills to advance agendas and problem solving.
  • Proven
    ability to diplomatically make suggestions and advocate to technical
    managers on improvements to social programming activities in relation to
    engineering works.
  • Familiarity
    with affected population’s culture, ability to develop the respect from a
    wide range of people and to communicate effectively on appropriate shelter
  • Experience
    working with refugees in West Nile required, Yumbe district preferred.
  • Excellent
    communication and negotiation skills.
  • Strong
    knowledge and experience of working with local/community partners.
  • Good
    knowledge of using MS office application (word, excel and outlook).
  • Ability
    to work in partnership with local communities and NGOs as appropriate.
  • Demonstrated
    experience with assessments and analytical and planning skills.
  • Self-reliance
    and an ability to work in a challenging and demanding environment.
Agency-wide Competencies (for
all CRS Staff):
These are
rooted in the mission, values and principles of CRS and used by each staff
member to fulfill his or her responsibilities and to achieve the desired
  • Serves
    with Integrity
  • Models
  • Cultivates
    Constructive Relationships
  • Promotes
Emergency Competencies: Each staff member working in emergencies is
expected to use the following competencies to fulfill his or her
responsibilities and to achieve the desired results.
  • Communicates
    strategically under pressure
  • Manages
    stress and complexity
  • Actively
    promotes safety and security
  • Manages
    and implements high-quality emergency programs
How to Apply:
All candidates should email a
cover letter and updated CV only to
  • Large
    files and/or scans of documents will lead to rejection of your application
  • All
    applications that do not contain this exact subject line will be rejected
    and not read
  • In
    the subject line of the email, copy and paste
Deadline: 26th February 2018
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