Fresher Information Technology (IT) Assistant Job Opportunities – IntraHealth International

Organisation: IntraHealth
Project Name: USAID
Regional Health Integration to Enhance Health Services in Eastern Uganda
Project (USAID/Uganda RHITES-E) Project
Duty Station: Uganda
About Intra Health:
IntraHealth International is a
non-profit organization based in Chapel Hill, North Carolina, U.S.A. that has
been in existence for over 30 years in more than 100 countries and it has
empowered health workers to better serve communities in need. IntraHealth
fosters local solutions to health care challenges by improving health worker
performance, strengthening health systems, harnessing technology, and
leveraging partnerships. In collaboration with governments, nongovernmental
organizations, and private- sector organizations around the world, IntraHealth
champions the needs and contributions of health workers—from doctors and nurses
to community health workers to health facility managers—and works to ensure
they have the tools, supplies, information, training, and support they need to
provide communities they serve with the best possible opportunity for health
and well-being.
About USAID RHITES-E Project:
IntraHealth International will
implement the USAID RHITES-E which supports the Government of Uganda (GOU) and
key stakeholders to increase availability and utilization of high quality
health services in 21 districts in Eastern Uganda and 2 in Karamoja by
strengthening health systems and improving the quality of, access to, and
demand for health services with attention to equity and underserved
Job Summary:  The Information
Technology (IT) Assistant will provide technical software, hardware and network
problem hands-on resolution to all computer users by performing
question/problem diagnosis and guiding users through step-by-step solutions;
clearly communicate technical solutions in a user-friendly, professional
manner; provide one-on-one end-user training as needed; troubleshoot
network/printer problems and be able to provide network solutions to more
complex end-user problems; conduct hardware and software inventory database
maintenance and reporting; and perform related work as required.

Qualifications, Skills and Experience: 
  • The
    ideal candidate for the USAID RHITES-E Project Information Technology (IT)
    Assistant) job placement must hold a Bachelor’s degree with two years of
    experience in Information Technology, Computer Science, or related field
  • Two
    years’ experience in providing end-user phone support for current PC
    desktop and application software, installing, upgrading, troubleshooting
    and administering Windows versions of Microsoft Office Suite, and other
    IntraHealth standard software (e.g. Windows, MS Outlook, Chrome,) .
  • Knowledge
    of Desktop operating systems, various software applications and basic
    hardware for the PC; principles and theories of network systems and
    management; Internet technologies and products; basic understanding of
    electrical safety procedure.
  • Prior
    working experience in NGOs set up
  • Knowledge
    of eHealth systems such as DHIS2 & Open MRS is an added advantage.
  • Ability
    to work under pressure with limited supervision and take initiative.
  • Solid
    training skills.
  • Excellent
    organizational and interpersonal skills with a service oriented outlook
  • Good
    team player.
How to Apply:
All suitably qualified and
interested candidates who wish to join the USAID RHITES-E Project should upload
an updated CV/Résumé, completed USAID Form 1420 Contractor Employee
Biographical Data Sheet, download here and
three professional references to this E-mail address:
Deadline: 2nd March 2018
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