Food Assistance Information Reporting Officer IT NGO Careers – World Vision International

Organisation: World Vision
Reports to: Senior Food Assistance
Information Reporting Officer
Duty Station: Uganda
About US:
World Vision Uganda is a Christian Relief, Development and Advocacy
Non-Government Organization dedicated to working with children, families and
communities to overcome poverty and injustice. We currently work in over 41
districts in Uganda. World Vision is committed to the protection of children
and we will not employ people whose background is not suitable for working with
children. All employment is conditioned upon the successful completion of all
applicable background checks, including criminal record checks where possible.
“Our Vision for every child, Life in all its fullness. Our prayer for every
Heart, the will to make it so.”
Job Summary: The Food
Assistance Information and Reporting Officer is mainly responsible for leading
field-based IT operations pertaining to the Last Mile Mobile Solutions
technology (whenever applicable) and Commodity Tracking System. This includes
provision of technical support to commodity distribution field staff during
field registrations/distributions, in addition to running the LMMS web
application to help staff set up new distribution projects, run commodity
shipment using LMMS/CTS, and assist in consolidating and generating LMMS/CTS
reports including shipment and loss claim registers and loss files. This
position will also require delivering systems maintenance, testing new software
development for field deployment, soliciting client user requirements, and
assisting with new/upgraded system installations. 
The holder of the position should communicate World Vision’s Christian
ethos and demonstrate a quality of spiritual life that is an example to others.
Key Duties and
LMMS System operation:
Manages wireless connectivity issues between
mobile devices, routers and roaming servers in field operations,
troubleshooting where necessary.
Ensures correct functioning of LMMS in
beneficiary registration, enrollment, household updates and commodity
distribution activities. Troubleshoots technical problems as they arise
(including forcing the movement of filed data to permanent data repositories).
Ensure backups of field data collection and
ensures safety of data collected in field operations by password control to
databases and encryption of laptop data where required.
Help administer LMMS system users within the
project in coordination with the commodity officer / manager.
Serve as technical point of contact/support for
Food Monitors and reports back to the core system delivery team on state of
field deployments.
Work closely with software developers and
software partners in new systems development.
Install LMMS in roaming servers, mobile devices
and perform system data updates as required for field use.
Report technical failures, help to replicate
problems and lead field installations with system upgrades/new releases.
Document technical shortfalls within the
existing mobile product offering and with new version releases
Prepare LMMS reports and forward them to
relevant departments within WVK and LMMS Global IT.
Consolidation and Reviewing of Monthly Reports: (CTS)
Assist consolidation of monthly commodity
reports from the field into the CTS database in order to produce major reports
(CSS, CSR, RSR, LSR) to donors and other stakeholders.
Ensure timely submission of the replication and
backups which include field reports, warehouse reports etc by 5th of every
month for timely consolidation at the NO.
Updating FGDB project progress reports
Liaise with CO’s to ensure timely submission of
beneficiary lists and backups by 10th of every month,
Maintain a neat, organized and chronological
filing system, ensuring that hard copies of the recommended reports are
available and easy to access at any required time.
Update the shipment registers and shipment receipt
summaries to make sure that the soft copy and files are up to date for easy
accessibility on monthly basis.
Update the Loss claim registers and loss files
to make sure that the soft copy and the files are up to date for easy
accessibility on monthly basis.
Make frequent visits to the field locations to
assist in CTS documentation and accountability.
Collect all the receipts and dispatch summary,
truck inspection reports, loss reports, physical inventory, warehouse
inspection report, distribution summaries and distribution center visit
Responsible to verify physical inventory for all
the warehouses to ensure that the commodity book balances match the actual
stock in the warehouses and explanations provided for any variances.
Review invoices and other Cooperating Partner
Coordination and collaboration:
Works closely with the field monitors and
Commodity officers/field Coordinators on all LMMS/CTS issues.
Work closely with the global LMMS Support
personnel in all aspects of the technology readiness and rollout, in addition
to providing feedback to, and receiving technical instructions from, the LMMS
Field based System Support and Developer Officers on IT upgrades, maintenance
and new developments
In charge of the administration of LMMS asset
control procedures.
Participate in a forum of IT support staff for
LMMS/CTS for sharing common experiences and troubleshooting technical
Capacity Development:
Takes lead in capacity development with field
staff to ensure adequate LMMS/CTS coverage.
Work closely with the Senior FAIRO to supervise
and provide training for all other PRRO staff especially
Other Duties:
Represent the NO in food assistance forums as
advised by NO management
Upon receipt of the Food log from OPM, formats
it generate beneficiary distribution lists
Prints the beneficiary distribution lists and
shares with the Field Coordinator/ Monitors prior to the day of distribution.
Perform any other duties as required by the
Commodity Officer or his/her designee

Qualifications, Skills and
The prospective World Vision Food Assistance
Information Reporting Officer employee should hold a Bachelor’s degree in
computer Science or IT or any other related course from a recognized
Broad knowledge and understanding of the Windows
Operating System – XP in particular. Comfortable invoking, stopping or
restarting System Services, installing and uninstalling software, creating user
groups and setting up user privileges.
Solid networking skills – able to set up,
securing and administer wireless ad-hoc peer-to-peer networks.
Ability to isolate and troubleshoot network
connectivity difficulties accordingly and through running IP configuration
tools, resetting wireless connections. Understands TCP/IP protocol.
Knowledgeable of Relational Database Management
Systems – exposure to MySQL highly desirable, including the use of database
management tools (such as MySQL Query Browser and Administrator).
Ability to troubleshoot IT problems – both
hardware and identify software failings. Aware of how to log, track and
systematically troubleshoot IT problems.
Very comfortable supporting end-users.
Prior experience with WV CTS system and or UN
WFP Compass system is an added advantage.
Knowledge of WV, WFP and USAID regulations
pertaining to relief food commodities tracking accounting and reporting.
Excellent written and oral communication skills
Must have strong analytical, problem solving and
organizational skills with an attention to details.
Requires the ability to effectively present
concepts to lay users in various settings and by various means (verbal and
Requires strong communication skills to interact
with all levels of staff and management.
Must be able to work effectively with a diverse
Requires the ability to work under pressure and
on multiple tasks.
Must have a service orientation.
Conversant in English
NB: This vacancy is open
to Ugandan nationals only.
How to Apply:
All suitably qualified candidates are encouraged to apply online by
visiting World Vision International’s e-recruitment jobs portal at the web link
Please follow instructions on How to Create Account and Profile at
World Vision’s e-recruitment portal. 
Qualified female candidates are particularly encouraged to apply.
Deadline: 25th February 2018
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