Several No Experience Customer Service Telesales Agent – Contact Center Jobs – Exquisite Solution Limited

Organisation: Exquisite Solution Limited
Duty Station: Kampala, Uganda
About US:
Exquisite Solution Limited is a leading Business Process Outsourcing
Company offering a wide scope of professional services. Established in 2006
with offices in England and across the region, we offer Human Resources
Consulting and Payroll Management Services, Admin Support Services, Executive
Search, Corporate and Personal Development Training, HR Compliance Audits,
among others. We place top notch candidates into permanent, contract, and
interim positions.
About Exquisite Solution –
Outbound Contact Center:
We at Exquisite Solution offer an outsourced contact center solution to
a wide range of blue-chip clients. We pride ourselves on delivering the
client’s brand promise at every touch point and therefore offer an exceptional
training programme to ensure you are able to meet all brand expectations of our
clients. Our Agents operate in dedicated brand teams to become an extension of
our client.
Key Duties and Responsibilities:
  • Meet/exceed all individual and team targets
  • Convert customer calls into sales
  • Upsell products as per clients’
  • Update all systems to ensure data being
    captured is up-to-date and accurate
  • Maintain an appropriate phone etiquette
    throughout any call
  • Ensure customers receive the correct
    information by utilising excellent listening and questioning skills
  • Make outbound sales calls according to set
    targets for any specific campaign

Qualifications, Skills and
  • The applicant should preferably have
    worked either within a sales role previously or within a contact center
  • Possess exceptional written and verbal
    communication skills
  • To be IT literate and be able, with
    training, to confidently use internal IT systems.
  • To be a multi-lingual persons
    (particularly preferred)
  • To be persuasive with the ability to
    convert a reluctant target into a user of the client’s product
  • Highly flexible with the swiftness to work
    long hours
How to Apply:
All candidates who wish to work as Customer Advisors – Call Center are
encouraged to apply by sending us their updated CVs
to: and
copy with the subject line “Telesales
Agents- Contact Center.”
Note: Only shortlist candidates will be
contacted. If not contacted within two weeks after application deadline, then
you may consider your application unsuccessful.
Deadline: 8th February 2018
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