Office Manager Job Opportunity - Zoe Recruitment

Job Title:         Office Manager
Organisation: Zoe Recruitment
Duty Station:  Kampala, Uganda

About US:
Zoe Recruitment is an HR consultancy company that exists to contribute to the transformation of productivity and work ethic, by linking talent to business/organizations, and placing people right. At Zoe we believe this then forms the foundation for sustainable business and on a larger scale, economic growth. Zoe would like to recruit for a valuable client, an aggregator, a technology provider linking active boda-boda riders to potential customers through an App. The client has partners from New Zealand and Indonesia and rolling out in Africa.

Job Summary: The Office Manager will lead a small team and will support account reconciliation, recruitment of team members (Office) and control the day-to-day operations of the office

Key Duties and Responsibilities:
·         Check the accounts that the admin assistant has prepared each day and then load the data on the online banking portal for disbursements.
·         Work closely with On-boarding Manager and Trainer to ensure the training schedules are implemented.
·         Recruitment and training of office staff.
·         Review customer complaints and respond accordingly.
·         Ensure the admin assistants follow the SOP for the Boda documentation.
·         Attend weekly and monthly leadership meetings and to contribute effectively.
·         Ensure the filing are as per the SOP.
·         Ensure the training document are reviewed and signed off at the end of each training.
·         Ensure petty cash is checked each week and signed off.
·         Ensure the leave rosters of employees at office are maintained.

Key Performance Indicators:
·         100% of all new on boarded be trained and certified
·         Customer complaints not to exceed 0.01% of total rides
·         100% attendance for all leadership meetings
·         Meet 100% of refresher trainings planned for the month
·         100% completion of documentation for all training sessions to be completed within the next 24 hours

Qualifications, Skills and Experience: 
·         The applicant for the Office Manager should preferably hold a bachelor’s degree in business, finance, accounting, or a related field.
·         At least four to five years of experience as a Senior Supervisor or Office Manager.
·         Computer literacy i.e. comfortable using Ms. Office.
·         Worked in small team.
·         Touchtyping.
·         Previous experience in reconciling accounts.
·         Familiarity with business principles and practices with superior attention todetails.
·         Excellent communication skills, proficient in English, Swahili and Luganda.
·         Age: Below 35 years.

How to Apply:
All suitably qualified and interested candidates should E-mail their updated CVs to with subject line indicated as “Office Manager.”

Deadline: 8th December 2017

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