Job Title: Front Office Assistant
Organisation: National Drug
Authority (NDA)
Authority (NDA)
Duty Station: Kampala, Uganda
Reports to: Manager
Administration
Administration
About US:
The National Drug Authority (NDA) is an autonomous body which was
established by the National Drug Policy and Authority Act Cap 206 , Laws of
Uganda (2000 Edition) to regulate Human and Veterinary Medicines and other
healthcare products. NDA’s mandate is to ensure quality, safety and efficacy of
human and veterinary medicines and other healthcare products through the
regulation and control of their production, importation, distribution and use.
established by the National Drug Policy and Authority Act Cap 206 , Laws of
Uganda (2000 Edition) to regulate Human and Veterinary Medicines and other
healthcare products. NDA’s mandate is to ensure quality, safety and efficacy of
human and veterinary medicines and other healthcare products through the
regulation and control of their production, importation, distribution and use.
Job Summary: The Front Office Assistant will manage
the front office of NDA in a way that portrays a positive image of the
Authority.
the front office of NDA in a way that portrays a positive image of the
Authority.
Key Duties and Responsibilities:
·
Receive
clients and direct them to the appropriate offices for the service
needed.
Receive
clients and direct them to the appropriate offices for the service
needed.
·
Keep
an accurate record of office visitors by recording their particulars.
Keep
an accurate record of office visitors by recording their particulars.
·
The
jobholder will receive inquires and respond to the clients’ need.
The
jobholder will receive inquires and respond to the clients’ need.
·
Receive
and direct telephone calls both external and internal from extensions to
appropriate destinations.
Receive
and direct telephone calls both external and internal from extensions to
appropriate destinations.
·
Issue
brochure and information guides of NDA to the clients and potential clients.
Issue
brochure and information guides of NDA to the clients and potential clients.
·
Provide
clients with relevant forms and detailed procedures and where necessary assist
them to complete the forms and to follow the prescribed procedure.
Provide
clients with relevant forms and detailed procedures and where necessary assist
them to complete the forms and to follow the prescribed procedure.
·
Perform
any other responsibilities, tasks or activities as may be assigned from time to
time.
Perform
any other responsibilities, tasks or activities as may be assigned from time to
time.
Qualifications, Skills and
Experience:
Experience:
·
The ideal candidate for the National Drug
Authority (NDA) Front Office
Assistant job placement should preferably hold a Bachelor’s degree in Social
Sciences, Public Administration or Office Management from a recognized
Institution
The ideal candidate for the National Drug
Authority (NDA) Front Office
Assistant job placement should preferably hold a Bachelor’s degree in Social
Sciences, Public Administration or Office Management from a recognized
Institution
·
At least three years’ experience in the similar
job.
At least three years’ experience in the similar
job.
·
Excellent
command of both written and spoken English with good interpersonal skills.
Excellent
command of both written and spoken English with good interpersonal skills.
·
Excellent
People Skills
Excellent
People Skills
·
Highly
self-driven
Highly
self-driven
·
Proficiency
in Microsoft Office Applications.
Proficiency
in Microsoft Office Applications.
·
Office
Management skills,
Office
Management skills,
·
Excellent
communication, analytical, organisational and technical skills
Excellent
communication, analytical, organisational and technical skills
·
Ability
to work with minimum supervision.
Ability
to work with minimum supervision.
·
Confidentiality,
interpersonal skills and integrity.
Confidentiality,
interpersonal skills and integrity.
·
Good
computer skills in Ms word, Excel
Good
computer skills in Ms word, Excel
How to Apply:
All suitably qualified and interested candidates are encouraged to send
a cover letter, copies of your academic qualifications together with your
Curriculum Vitae (CV) indicating three (3) referees of whom one (1) should be
your current or most recent employer either electronically to the e-mail
address- [email protected] or hand delivered to National Drug Authority office,
1st Floor, Rumee, Plot 19 Lumumba Avenue opposite TWED PLAZA. Your application
should be addressed to the Head Human Resources and Administration, National
Drug Authority.
a cover letter, copies of your academic qualifications together with your
Curriculum Vitae (CV) indicating three (3) referees of whom one (1) should be
your current or most recent employer either electronically to the e-mail
address- [email protected] or hand delivered to National Drug Authority office,
1st Floor, Rumee, Plot 19 Lumumba Avenue opposite TWED PLAZA. Your application
should be addressed to the Head Human Resources and Administration, National
Drug Authority.
Deadline: 10th
January 2018
January 2018
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