Directorate of Information & Communication Technology Support (DICTS) Job Placement – Makerere University (MUK)

Organization: Makerere University (MUK)
Duty Station: Kampala, Uganda
Reports to: Vice-Chancellor
About MUK:
Makerere University is the oldest and premier University in Uganda
which strives to becoming the leading institution for academic excellence and
innovations in Africa.
Job Summary: The Directorate
of Information & Communication Technology Support (DICTS) is a very
specialized unit rendering support to all matters relating to Information and
Communication Technology (ICT) within Makerere University. The core staff of
the unit are ICT professionals and the University is looking for a suitably
qualified professional to Head the Directorate.
Key Duties and Responsibilities:
  • Provide headship to DICTS ensuring high
    levels of staff motivation and productivity.
  • Define, manage, monitor and evaluate
    university wide ICT policies and enforce adherence by users.
  • Ensure general efficiency and
    effectiveness of ICT services in the University by facilitating continued
    development and improvement.
  • Tasked with planning and budgeting for ICT
    services in the University to ensure continuity.
  • Strategic planning to achieve the policy
    objectives of the University’s ICT policy.
  • Promote development of web based systems
    with emphasis to affordable services.
  • Ensure proper management of University
    systems (business applications, hardware, databases, storage and backups).
  • Ensure continuous availability,
    reliability and performance of University information systems, data center
    facilities and other technology systems.
  • Provide overall technical guidance to
    University management in ICT.
  • Ensure reliability of network systems of
    the University as well as their effective usage.
  • Continuously review University ICT
    business requirements to suit changes in the University.
  • Working with relevant partner(s) to
    design, build and maintain fully available and resilient IT systems.
  • The jobholder will minimize potential risk
    to the attainment of business objectives by pro-actively planning and
    providing adequate infrastructure capacity and information systems
  • Manage the Partner(s) & ensure service
    delivery to agreed quality and Service Level Agreements.
  • Define HR requirements for technical staff
    as well as managing day-to-day activities so as to ensure smooth execution
    of their duties.
  • Perform any other ICT related duties as
    may be assigned from time to time by the Vice-Chancellor.

Qualifications, Skills and
  • The ideal candidate must hold a Masters
    Degree in an ICT related field. A Ph.D. Degree in an ICT related field is
    an added advantage.
  • At least ten (10) years working experience
    five (5) of which should be at managerial level in a reputable
  • Excellent leadership abilities.
  • Team building and management abilities.
  • Organisational, coordination,
    interpersonal and communication skills.
  • Project Planning and Management skills.
  • Knowledge of the University’s management
    systems including information systems.
  • Broad knowledge and understanding of
    systems and network security in a large organization.
  • Extensive knowledge of computer systems
    and software.
  • Evidence of understanding current trends
    in ICT s in terms of software, platforms and developing-world special
  • Age: Below 55 years of age.
NB: Women and persons
with disabilities are particularly encouraged to apply.
How to Apply:
All qualified candidates should send their applications, Curriculum
Vita, Certificates and Transcripts, appointment letters from previous
employment (2 copies each set) giving full details of applicants’ education,
qualifications, work experience, present salary and naming three referees, plus
their postal addresses. Applicants should make sure that at least two referees
have forwarded references concerning their application. Applications should be
made to and Two(2) hard copies delivered to the
Appointments Board Office, Room 409, Top Floor, Main building, Makerere
University, and addressed to:
The Secretary Appointments Board,
P. O. Box 7062,
Kampala. Uganda
Deadline: Monday, 15th January,

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