Storage & Backup Engineer IT Careers – Infinity Computers & Communications

Job Title:          Storage & Backup Engineer
Organisation: Infinity
Computers & Communications
Duty Station: Kampala,
Reports to: Back Office
About Us:
Infinity Computers & Communications Company Ltd (I3C) is a
Technology Enterprise with a footprint in Uganda and the wider East Africa
Sub-Region. Our company’s work spans over 15 years of experience in several
African markets having previously traded as Computer Frontiers International
LTD (CFI). Our core business is IT & Telecom. They are for sourcing for
qualified applicants on behalf of their valuable client.
Job Summary: The Storage
& Backup Engineer will provide support in the design and maintenance of
CUSTOMER’s data storage systems organization-wide.
Key Duties and
  • Assist in the implementation of the IT
    division’s policies and procedures.
  • Assist in the implementation of approved
    policies and procedures for data storage management and systems.
  • Participate in the sizing, designing,
    building, and delivering data storage system platforms.
  • Provide input in the development of
    information management lifecycle to achieve optimal mix of online, near
    online and offline data storage and quick user accessibility to the
    Storage Area Network and stored data.
  • Assist in the development of a proactive
    maintenance cycle for data storage systems and automate preventive/routine
    maintenance on data storage systems with detailed scheduled maintenance
  • Maintain and update data storage systems.
  • Perform data backup and ensure that
    backed-up data can be restored as required.
  • Monitor data storage system performance
    and recommend adjustments to system parameters to ensure optimum
    performance and response time.
  • Ensure optimization of system logs on the
    data storage systems and proactively advise on capacity issues.
  • Keep system documentation updated at all
  • Assist users in defining their storage

  • Automate storage interfaces and manual
    activities to improve user-independence and reduce system downtime.
  • Assist in gathering requirements for
    additional storage requirements and provide support in the design and
    documentation of functional specifications for upgrades and expansions.
  • Liaise with User Support team to ensure
    data storage incidents are resolved efficiently and in a timely manner in
    compliance with Service Level Agreements.
  • Escalate incidents to third party vendors
    as required.
  • Assist to manage vendors providing
    services to the end user support function and ensure that agreed SLAs are
  • Liaise with relevant unit/ team/function
    in carrying out all relevant activities.
  • Attend team/divisional/departmental
    meetings as required.
  • Prepare/compile agreed periodic activity
    and performance reports for the attention of the Manager, IT Operations
  • Perform any other duties as assigned by
    the Manager, IT Operations Support.
Qualifications, Skills and
  • The ideal candidate for the Storage &
    Backup Engineer job opportunity should preferably hold a first degree or
    equivalent in a relevant discipline.
  • Relevant certifications in relation to the
    job shall be of an advantage
  • At least three years relevant work
  • Must have the working experience with
    Hitachi, HP and Huawei Ocean Store storages.
  • Must have the working experience with
    NetBackup, OSB and DPM backup solutions.
How to Apply:
All suitably qualified and interested candidates should apply online, Click
and also send their applications via mail to;
Deadline: 15th October, 2017
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