Job Title: Country Manager
Organization: Direct Pay
Online
Online
Duty Station: Kampala,
Uganda
Uganda
About US:
Direct Pay Online is one of the leading online payments companies
across the continent with over 4,000 customers serving the travel, tourism and
hospitality sectors. Having recently secured a significant round of funding to
accelerate the growth of the business there couldn’t be a better time to join
our team.
across the continent with over 4,000 customers serving the travel, tourism and
hospitality sectors. Having recently secured a significant round of funding to
accelerate the growth of the business there couldn’t be a better time to join
our team.
Job Summary: The Country
Manager will assume responsibility for leading Direct Pay Online sales
operation within Ugandan market.
Manager will assume responsibility for leading Direct Pay Online sales
operation within Ugandan market.
Key Duties and Responsibilities:
·
Agree personal and team sales targets, plan,
initiate and execute sale meetings
Agree personal and team sales targets, plan,
initiate and execute sale meetings
·
To manage own & oversee Kenya Sales team
meeting schedule & follow up with clients each month, face-to-face, by
Skype and phone calls to generate new sales and support existing clients
To manage own & oversee Kenya Sales team
meeting schedule & follow up with clients each month, face-to-face, by
Skype and phone calls to generate new sales and support existing clients
·
Manage new accounts and ensure adequate after
sales relationship management
Manage new accounts and ensure adequate after
sales relationship management
·
To take the lead in dormant account reactivation
and ongoing client revenue management meetings
To take the lead in dormant account reactivation
and ongoing client revenue management meetings
·
To assign sales rep responsibilities for
specific sales projects & shared marketing campaigns
To assign sales rep responsibilities for
specific sales projects & shared marketing campaigns
·
To ensure that post event follow up campaigns
implemented by sales team in a timely & effective manner (proposals sent
& tele-sales follow up)
To ensure that post event follow up campaigns
implemented by sales team in a timely & effective manner (proposals sent
& tele-sales follow up)
·
To oversee and participate in Customer Support
activities as requested by Customer Support & Operations
To oversee and participate in Customer Support
activities as requested by Customer Support & Operations
·
To vet all requests for new accounts (Know Your
Customer -KYC, Closed Won) with recommendations to Regional Sales Manager or
Head of Sales once approval ready
To vet all requests for new accounts (Know Your
Customer -KYC, Closed Won) with recommendations to Regional Sales Manager or
Head of Sales once approval ready
·
To understand & operate the company Customer
Relationship Management system.
To understand & operate the company Customer
Relationship Management system.
·
To prepare and present weekly sales reports to
the Regional Sales Manager and Head of Sales, based on sales targets,
activities and achievements, deadlines and market intelligence
To prepare and present weekly sales reports to
the Regional Sales Manager and Head of Sales, based on sales targets,
activities and achievements, deadlines and market intelligence
·
To participate in sales roadshows, workshops,
client exhibitions and events as directed by Sales and Marketing departments.
To participate in sales roadshows, workshops,
client exhibitions and events as directed by Sales and Marketing departments.
Key Result Areas:
·
To compile & share country sales program
with Regional Sales Manager and Head of Sales, agree targets and implement the
sales activity calendar
To compile & share country sales program
with Regional Sales Manager and Head of Sales, agree targets and implement the
sales activity calendar
·
To execute and report on the agreed sales
program
To execute and report on the agreed sales
program
·
To follow the company sales procedures
To follow the company sales procedures
Qualifications, Skills and
Experience:
Experience:
·
At least five years’ background in sales with
senior level sales experience
At least five years’ background in sales with
senior level sales experience
·
Understanding of Office System including Excel
& Powerpoint
Understanding of Office System including Excel
& Powerpoint
·
Experience with CRM system for lead &
pipeline planning & reporting desirable
Experience with CRM system for lead &
pipeline planning & reporting desirable
·
Experience of Res Systems, Virtual Card services
(Booking.com, Expedia) & online channel management would be a distinct
advantage
Experience of Res Systems, Virtual Card services
(Booking.com, Expedia) & online channel management would be a distinct
advantage
·
Fluent sales presenter
Fluent sales presenter
·
Strong communication skills both verbal and
written
Strong communication skills both verbal and
written
·
Ability to supervise a team
Ability to supervise a team
·
Experience in activity, task and sales reporting
Experience in activity, task and sales reporting
·
Proven customer relations skills
Proven customer relations skills
·
Understanding of the importance of after-sales
follow up
Understanding of the importance of after-sales
follow up
·
Proven track record in frontline sales and CRM
system management
Proven track record in frontline sales and CRM
system management
·
Excellent face-to-face presentation skills
Excellent face-to-face presentation skills
·
Must be very energetic and thorough
Must be very energetic and thorough
·
Confidence, enthusiasm and persuasive in nature
Confidence, enthusiasm and persuasive in nature
·
Excellent organisational skills
Excellent organisational skills
·
Good time-management skills
Good time-management skills
·
The motivation to work without supervision
The motivation to work without supervision
·
The ability to work under pressure and able to
meet deadlines
The ability to work under pressure and able to
meet deadlines
·
Possess a sense of Responsibility, Leadership
and Innovation
Possess a sense of Responsibility, Leadership
and Innovation
·
Working knowledge of hospitality, travel or
e-commerce industries – travel management background preferred
Working knowledge of hospitality, travel or
e-commerce industries – travel management background preferred
·
Optional background in insurance, banking or
software/system support will be considered relevant (but not vital)
Optional background in insurance, banking or
software/system support will be considered relevant (but not vital)
How to Apply:
All prospective Ugandan candidates are encouraged to send their
applications online at the link below
applications online at the link below
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