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8 Fresher Officer Customs – Electronic Cargo Tracking System Jobs - Uganda Revenue Authority (URA)

Organisation: Uganda Revenue Authority (URA)
Duty Station: Kampala, Uganda
Reports to: Supervisor Customs- Regional Electronic Cargo Tracking System
 Job Code: HRM/023/600
About US:
The Uganda Revenue Authority (URA) was established by the Uganda Revenue Authority Statute of 1991 and set up in September of the same year as a central body for assessment and collection of specified revenue, to administer and enforce the laws relating to such revenue and to provide for related matters. This statute incorporated all the laws that were in force then regarding tax collection. The new organization (URA) amalgamated the three tax administration departments that were responsible for all the taxes collected by the Central Government of Uganda.

Job Summary: The Officer Customs – Electronic Cargo Tracking System will maintain the electronic cargo tracking system and provide technical support to the Central Tracking and Mobile Enforcement Teams so as to enable effective functioning of the system.

Key Duties and Responsibilities:  
Maintain both the Hard and software procured for the implementation of the Electronic Cargo Tracking system:
  • Receive the electronic devices (e.g. eseals) from different stations and record in the registry books and Stock management database.
  • Carry out quality checks on the electronic devices to establish their functional status.
  • Conduct servicing and repairs on the electronic devices that have mechanical issues.
  • Analyze the e-seal usage and advice for extrapolation where devices are bound to fail.
  • Ensure all e-seals that have been damaged are returned back to the Vendor for replacement.
Maintain the record of all ECTS hard and soft ware; and provide accountability for the distribution and usage:
  • Coordinate the delivery of electronic devices across different stations to support cargo tracking.
  • Maintain a record of all electronic devices that come in to the organization from the vendor.
  • Record and report on the distribution of all electronic devices received, dispatched, damaged, under repair, beyond repair and those returned to the vendor.
  • Carry out a weekly stock take on all e-seals in operation and compile a report for further management.
  • Conduct device reconciliation and provide guidance to different enforcement officers in recovering and retrieving missing e-seals.
  • Compile device usage reports and submit to the line In charge/supervisor for further management.
Assemble and repair both the Hard and Software procured for the maintenance of the Electronic Cargo Tracking system:
  • Receive different parts of the electronic devices from the vendor and assemble parts into the fully functional e-seal.
  • Record all factory damaged parts of the devices and develop an accountability report for all devices received and their quality status
  • Register the e-seals onto the ECTS system for activation.
  • Conduct tests and compile a device commission report that is submitted to the line supervisor.
Offer technical support to the implementation and usage of the Electronic Cargo Tracking System in line with Customs Business processes:
  • Troubleshoot ECTS user problems and provide technical support to the field Customs teams on usage of the Electronic Cargo Tracking System in line with Customs Business processes.
  • Identify ECTS usage gaps and liaise with the system vendor / developer to close the gaps in line with Customs Business
  • Work closely with the IT software Engineering team to conduct software quality assessments to evaluate the effectiveness of the system’s functionality
  • Monitor ECTS device functionality and usage and submit monthly Device usage & seals management report clearly indicating the percentage of seals in active operations and usage rate per device
  • Identify ECTS user violations and design capacity building modules to enhance the ECTS user capabilities of users
  • Liaise with IT and Customs Systems teams to effect and monitors the inter-system integrations e.g. RECTS/Asyworld integration.

Qualifications, Skills and Experience:
  • The applicants for the Uganda Revenue Authority (URA) Officer Customs – Electronic Cargo Tracking System jobs should hold Bachelor’s degrees in Computer Science, Information Technology, Mechanical Engineering or any other related field obtained from recognized Universities
  • Specialised training in Electronics Technology is an added advantage
  • A minimum of two years of related working experience, one (1) of which should have been attained in maintenance of Electronic tracking devices or closely related activities in a reputable organization.
  • Extensive knowledge and application of electronics problem diagnosis software
  • Knowledge of laws related to Customs and Electronic Tracking
  • Ability to use Soldering iron and the Electronic Multi-Meter
  • Excellent communication and interpersonal skills
  • Incumbent should be able to work as part of a team
  • Possess an impeccable record of integrity
  • Highly analytical with an investigative mind
  • Excellent interpersonal and communications skills
  • Age: Between 28-38 years

How to Apply:
All suitably qualified and interested candidates who wish to join URA should apply online by visiting the website below. Please go to Careers link, Click Here, ‘CAREERS -> EXPERIENTIAL HIRING -> Login (If new, register, else continue)’ to view detailed job description of the roles and responsibilities and other required competencies. All applicants are required to scan and attach copies of the required academic documents only e.g. Transcript, O’ Level, A’ level, Degree certificates. Each attachment should not exceed a limit of 1 MB and ONLY Portable Document Format (pdf) are allowed.

Note: The list of shortlisted and successful candidates will be published on the URA website. Academic documents for the successful candidates will be vetted and background checks conducted before they are considered for appointment into the Authority. Any applicants found with forged academic documents will be charged in the courts of law.

Deadline: 17th October 2017 at 11:59pm

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