2 Entry Level Sales and Technical Engineer Career Opportunities at Roke Telkom

Organisation: Roke Telkom
Ltd
Reports to: Sales Manager
and Technical Manager
Duty Station: Northern
Uganda
About US:
Roke Telkom Ltd. is a licensed Public Service Provider and Public
Infrastructure Provider, with the Uganda Communications Commission dealing in
Voice over Internet Protocol (VOIP) call termination and Wholesale Data,
trading as Roke Telkom.
Job Summary: The Sales and
Technical Engineer will primarily be responsible for proactively seeking and
securing new business in line with set monthly targets and with the view to
aggressively growing ROKE Telkom’s market share. The incumbent will also
support and work with Technical Department in order to build and maintain a
stable and reliable quality network infrastructure for ROKE clients.
Key Duties and
Responsibilities:  
  • Tasked
    with identifying potential contacts amongst the target group (e.g. from
    referrals, newspaper reports, personal contacts) and initiating
    meetings
  • Seeking
    to understand customer needs in a way that is responsive to individual
    customer requirements
  • At
    all times, the incumbent will be treating customers with respect and
    warmth according to best practices in customer service.
  • Consistently
    meet or exceed sales targets set for the role of Sales Executive as
    outlined by the sales manager on a monthly basis
  • Send
    regular updates on performance during weekly sales and marketing team
    meetings
  • Seek
    feedback and advice from the Sales and Marketing Manager to ensure
    targets are met
  • Share
    knowledge on how to secure new business and leads with the rest of the
    sales and marketing team as and when required to promote the professional
    development of the entire team
  • Support
    customers in making buying decisions and to explain product
    benefits in an accurate and appealing manner
  • Work
    closely with the provisioning team to gather terms of reference for
    prospective customer builds and liaising with relevant sales and customer
    contacts to carry out detailed surveys that will facilitate generation of
    accurate quotes and expected lead times for swift service turn up
  • Closely
    follow up with contractors/sub-contractors on phone, email and carry out
    physical on-site inspections to ensure that work orders for fiber
    builds are carried out as per specification and within the stipulated
    project completion lead time.
  • Assimilate
    and apply knowledge on the integration (reviewing, inspecting and testing)
    of third party customer equipment into ROKE Telkom’s product line
    including such as switches, routers and servers, and training customers on
    system usage.





Qualifications, Skills and
Experience:
  • The ideal candidate for the Roke Telkom
    Sales and Technical Engineer job opportunity must hold a Bachelor’s degree in Marketing or Business
    Administration or a University degree (BSc) Computer Science or
    Telecommunications Engineering from a recognized university
  • One to two years of progressively
    responsible experience in a sales or technical position
  • Previous
    experience within a telecommunications environment is an added advantage
  • Excellent negotiation skills
  • Extremely
    proactive – self starter.
  • Excellent
    interpersonal and communication skills;
  • Excellent
    problem solving and analytical skills;
  • Keen
    attention to detail and multitasking ability;
  • Result-
    and team-oriented, honest and of high integrity; and
  • Ability
    to work with minimum supervision.
How to Apply:
All suitably qualified and interested candidates are encouraged to send
their applications including cover letter, resume and the details of three
referees IN ONE DOCUMENT to hr@roketelkom.co.ug.
You may also send your hardcopy applications addressed to:
Human Resource Officer,
Roke Telkom,
Block A UAP Building Nakawa,
P.O. Box 31386 Bugolobi. Uganda
Deadline: 15th August, 2017

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