United Nations UN Human Resources Assistant Jobs - Regional Service Centre Entebbe (UNRSCE)

Job Title:                 Human Resources Assistant
Organization: United Nations Regional Service Centre Entebbe (UNRSCE)
Duty Station: Entebbe, Uganda
Job Opening Number: RSCE/GJO/009/06/2017
 Reports to: Chief of Unit
Grade: GS-6

The Regional Service Centre Steering Committee is the decision-making body for RSCE, in compliance with General Assembly resolutions, United Nations Secretariat rules and regulations, strategic guidance from United Nations Headquarters and oversight bodies. The Steering Committee consults with the Global Field Support Strategy Implementation Coordination Team, as required.

The Regional Service Centre, as approved by the Member States, is owned, managed and staffed by the regional missions it serves. This framework reinforces the existing missions’ chain of command structures and lines of authority in a manner that does not create an additional layer between Headquarters and the regional missions. It also ensures that staffing for RSC.

Key Duties and Responsibilities:  Within delegated authority, the Human Resources Assistant will carry out the following duties:
  • Prepare staff members’ entitlements including claims, danger pay, daily subsistence allowance, mission subsistence allowance for Government Provided Personnel and Individual Uniformed Personnel, volunteer living allowance and any other allowances for payments in conformity and adherence to applicable United Nations policies e.g. staff rules, financial regulations and rules, ST/AI issuances or practices, IPSAS policy framework etc.
  • The jobholder will accurately process the entitlements, benefits and payroll for the international and national civilian staff and non-staff on behalf of the Client Missions and/ or the RSCE, as well as claims for official travel and expense reimbursements. Assists in managing the service line as appropriate in the business processes related to payroll, leave entitlements, contract extensions, other entitlements, separations and final payments for civilian staff, non-staff and uniformed personnel.
  • Implement processes related to the on-boarding, travel arrangements, payments of settling-in grants, check-in, check-out and separation activities for civilian staff, uniformed personnel and non-staff, as well as the installation and repatriation of recognized dependents.
  • Regularly monitor and evaluate the effectiveness of related guidelines, staff rules, HR rules and regulations, practice and procedures, and makes recommendations through the Chief of Unit where necessary.
  • Process and administer end to end entitlements and benefits of International staff members in the RSCE in an efficient and timely manner, (i.e. Personnel Administration of Contracts, Personnel administration of movements, Time Management and Separations) making proper recommendations where exception is required.
  • Offer timely guidance and advice to internal and external clients on Benefits and Entitlements, Staff Rules and Regulations and HR guidelines and promotes a collaborative and client-oriented approach.
  • Review requests for entitlements and claims; Handle non-routine and complex cases, undertaking if necessary research.
  • Support the service line with the administration and certification on the processing of benefits and entitlements processes in compliance with the Rules and Financial framework.
  • Actively engage in comprehensive HR strategy including benefits and entitlements management.
  • Keenly review and recommend revision to HR policy guidelines relating to Benefits and entitlements as deemed necessary. Make inputs to the design and development of the delivery processes.
  • Perform HR administration of Benefits and Entitlements in Umoja in line with the delegation of authority, maintains UMOJA entitlements and HR local contracts and administration roles.
  • Assist in the review and processing of data pertaining to conditions of service
  • Resolve queries escalated in iNeed in UMOJA
  • May supervise the work of Human Resources Assistants at the lower level.
  • Offer timely general office support services, draft and/ or process a variety of correspondence and other communications.
  • Set-up, maintain and monitor reference files/ records (electronic and paper).
  • Schedule appointments/ meetings, monitor deadlines, etc.
  • Undertake research on a range of HR related issues and prepare notes/ reports.
  • Maintain and monitor automated database containing HR related statistics and prepare periodic reports to HR management.
  • Prepare necessary documentation for distribution to various offices, departments and overseas offices.
  • Perform a variety of administrative duties (e.g. leave recording, request for office supplies and equipment etc.)
  • The jobholder may provide guidance/ training to less experienced staff
  • Assist in the preparation of necessary documentation for distribution to various offices, departments and overseas offices.
  • Perform other duties as and when required by the Supervisor.

Qualifications, Skills and Experience:
  • The ideal candidate for the United Nations Regional Service Centre Entebbe (RSCE) Human Resources Assistant job opportunity should hold a high school diploma or recognized equivalent is required. A qualification in human resources is desirable.
  • At least seven (7) years of progressively responsible experience in human resources management, administrative services or related area is required.
  • Previous experience in the application of Staff Rules and Regulations, policies, practices and procedures in a large-scale organizational setting is required.
  • Prior exposure and experience in the administration of a broad range of benefits and entitlements using an ERP is required.
  • Previous experience working in human resources management within an international organization or non-governmental organization - in a conflict or post-conflict setting is desirable.
  • Prior experience in a shared service center is desirable.
  • Languages: Fluency in oral and written English is required.

Personal Competencies:
  • Professionalism: Provides the delivery of a comprehensive service to the RSCE and its Client Missions on entitlements and benefits. Assists in managing the delivery of services related to entitlements and benefits to international staff of the Client Missions and international and general service staff of the RSCE, while ensuring transparency, accuracy and ensuring full compliance with Staff Rules and Regulations. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work.
  • Teamwork: Works collaboratively with colleagues to achieve organizational goals; solicits input by genuinely valuing others’ ideas and expertise; is willing to learn from others; places team agenda before personal agenda; supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position; shares credit for team accomplishments and accepts joint responsibility for team shortcomings.
  • Client Orientation: Considers all those to whom services are provided to be “clients” and seeks to see things from clients’ point of view; Establishes and maintains productive partnerships with clients by gaining their trust and respect; Identifies clients’ needs and matches them to appropriate solutions; Monitors ongoing developments inside and outside the clients’ environment to keep informed and anticipate problems; Keeps clients informed of progress or setbacks in projects; Meets timeline for delivery of products or services to client.

NB: The United Nations does not charge a fee at any stage of the recruitment process (Application, interview meeting, processing, or training). The United Nations does not concern itself with information on applicants’ bank accounts.

How to Apply:
All suitably qualified and interested Ugandan candidates should send their applications with the following documents:
  • The United Nations Personal History form (P-11), Download Here; This should be signed
  • Copies of academic certificate (s) and/or High School Diploma
  • Latest performance evaluation report (for internal UN Candidates)

The applicants with the completed documents are strongly encouraged to apply via e-mail and must include the Vacancy Announcement Number (check beginning of this advert) and Job Title to: rsce2-recruitment@un.org

Deadline: 30th July 2017

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