UN Travel Assistant Job Careers – United Nations Regional Service Centre Entebbe (UNRSCE)

Job Title:                 Travel Assistant
Organization: United Nations
Regional Service Centre Entebbe (UNRSCE)
Duty Station: Entebbe,
Job Opening Number:
Reports to: Chief of Unit
Grade: GS-5
The Regional Service Centre Steering Committee is the decision-making
body for RSCE, in compliance with General Assembly resolutions, United Nations
Secretariat rules and regulations, strategic guidance from United Nations
Headquarters and oversight bodies. The Steering Committee consults with the
Global Field Support Strategy Implementation Coordination Team, as required.
The Regional Service Centre, as approved by the Member States, is
owned, managed and staffed by the regional missions it serves. This framework
reinforces the existing missions’ chain of command structures and lines of
authority in a manner that does not create an additional layer between
Headquarters and the regional missions. It also ensures that staffing for RSC.
Key Duties and
Within delegated
authority, the Travel Assistant will carry out the following duties:
  • The
    jobholder calculates airfare, excess baggage entitlements, terminal
    expenses, daily subsistence allowance for staff and dependents traveling
    on missions etc.
  • Calculates
    airfare for requested destinations, lump sum; and costs for shipment of
    personal effects.
  • Processes
    Daily Subsistence Allowance (DSA) advance; and expense reports
  • Provides
    information to staff and consultants on the most direct and economical
    route, and plans routings and itineraries plus the most economical airfare
    rates for such travel as permitted by the rules and regulations.
  • The
    jobholder also provides information on rates and travel schedules for
    specific itineraries. Advises on travel issues. Replies to queries to
  • The
    incumbent contacts airlines or travel agency to make reservations at least
    expensive fares, and requests issuance of tickets.
  • Arrange
    tickets and cargo space for repatriation of human remains; Arrange tickets
    for medical evacuation
  • Guides
    substantive offices, travelers and other relevant staff of arrival
    information, requesting arrangements to be made accordingly for
  • Quickly
    responds to queries from clients in iNeed, monitors and provides daily
    reports on ageing analysis, escalating where necessary, as well as closing
    tickets in iNeed.
  • Checks
    entitlements eligibility, approval of entitlement leave,
    calculation of points according to cycles, post travel management, update
    of leave information and compilation of staff benefits accruals.
  • Raises
    travel authorizations (PT8).
  • The
    jobholder also processes entitlement travel as requested by Client
    Missions and RSCE.
  • Approves
    payment in Umoja, Monitors payment activities and Fund Commitments,
    and provides feedback to clients on payments made.
  • Perform
    other duties as and when required by the Supervisor.
Qualifications, Skills and
  • The ideal candidate for the United Nations
    Regional Service Centre Entebbe (RSCE) Travel Assistant job opportunity
    should hold a High school
    diploma or equivalent is required. An additional qualification in travel
    is desirable.
  • At least five (5) years of progressively responsible experience in travel
    administration or related area is required.
  • Significant
    experience working in travel administration including international travel
    and transportation requirements, travel fare construction,
    routings, travel reimbursement and shipping practices or related area in
    within an international organization or non-governmental organization – in
    a conflict or post-conflict setting is required.
  • Previous
    experience with airline reservation systems (SABRE/
    AMADEUS/APOLLO/GALILEO) and web-based applications such as ERP or
    equivalent in an international setting is desirable.
  • Prior
    experience in a shared service center is desirable.
  • Languages: fluency in oral and
    written English is required. Knowledge
    of another official United Nations language is an advantage.
Personal Competencies:
  • Professionalism: Assists in the arrangements for
    official travel and transportation for all personnel serving in the RSCE
    and its Client Missions in prompt/timely settlement of expense reports.
    Assists in providing travel-related information to all staff
    members. Takes action on the more complex travel cases and related issues
    with a view towards minimal cost to the RSCE. Shows pride in work and in
    achievements; demonstrates professional competence and mastery of subject
    matter; is conscientious and efficient in meeting commitments, observing
    deadlines and achieving results; is motivated by professional rather than
    personal concerns; shows persistence when faced with difficult problems or
    challenges; remains calm in stressful situations. Takes responsibility for
    incorporating gender perspectives and ensuring the equal participation of
    women and men in all areas of work.
  • Teamwork: Works collaboratively with
    colleagues to achieve organizational goals; solicits input by genuinely
    valuing others’ ideas and expertise; is willing to learn from
    others; places team agenda before personal agenda; supports and acts in
    accordance with final group decision, even when such decisions may not
    entirely reflect own position; shares credit for team accomplishments and
    accepts joint responsibility for team shortcomings.
  • Client Orientation: Considers all those to whom services
    are provided to be “clients” and seeks to see things from clients’ point
    of view; Establishes and maintains productive partnerships with clients by
    gaining their trust and respect; Identifies clients’ needs and
    matches them to appropriate solutions; Monitors ongoing developments
    inside and outside the clients’ environment to keep informed and
    anticipate problems; Keeps clients informed of progress or setbacks in
    projects; Meets timeline for delivery of products or services to client.
NB: The United Nations
does not charge a fee at any stage of the recruitment process (Application,
interview meeting, processing, or training). The United Nations does not
concern itself with information on applicants’ bank accounts.
How to Apply:
All suitably qualified and interested Ugandan candidates should send
their applications with the following documents:
  • The United Nations Personal History form
    (P-11), Download Here; This should be signed
  • Copies of academic certificate (s) and/or
    High School Diploma
  • Latest performance evaluation report (for
    internal UN Candidates)
The applicants with the completed documents are strongly encouraged to
apply via e-mail and must include the Vacancy Announcement Number (check
beginning of this advert) and Job Title to: rsce2-recruitment@un.org
Deadline: 30th July 2017

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