UN Jobs - Human Resources Officer at United Nations Regional Service Centre Entebbe (UNRSCE)

Job Title:                 Human Resources Officer
Organization: United Nations Regional Service Centre Entebbe (UNRSCE)
Duty Station: Entebbe, Uganda
Job Opening Number: RSCE/GJO/HR-NOC/013/06/2017
 Reports to: Chief of Unit
Grade: NO-C

The Regional Service Centre Steering Committee is the decision-making body for RSCE, in compliance with General Assembly resolutions, United Nations Secretariat rules and regulations, strategic guidance from United Nations Headquarters and oversight bodies. The Steering Committee consults with the Global Field Support Strategy Implementation Coordination Team, as required.

The Regional Service Centre, as approved by the Member States, is owned, managed and staffed by the regional missions it serves. This framework reinforces the existing missions’ chain of command structures and lines of authority in a manner that does not create an additional layer between Headquarters and the regional missions. It also ensures that staffing for RSC.

Key Duties and Responsibilities:  Within delegated authority, the Human Resources Officer will carry out the following duties:
  • Provides guidance and direction to the Allowance & Payments or Benefits & Entitlements Service Delivery area consisting of 12 Service Lines.
  • Provides advice and support to managers and staff on human resources related matters.
  • Prepares and submits special reports and participates and/ or leads special human resources projects.
  • Stays abreast with developments in various areas of human resources.
  • Provides advice on interpretation and application of policies, regulations and rules. Reviews and provides advice on exceptions to policies, regulations and rules.
  • Administers and provides advice on salary and related benefits, travel and social security entitlements in full compliance with the staff rules and regulations.
  • Determines and recommends benefits and entitlements for staff on the basis of contractual status.
  • The jobholder also reviews policies and procedures and recommends changes as required.
  • Reviews and recommends level of remuneration of consultants.
  • Supervises and monitors the work of the Human Resources Assistants in carrying out all human resources administrative transactions, including preparation of personnel actions, maintenance of staffing tables and processing of contracts.
  • Prepares staff members’ entitlements including claims, daily subsistence allowance, mission subsistence allowance for Government Provided Personnel and Individual Uniformed Personnel, volunteer living allowance and any other allowances for payments in conformity and adherence to applicable United Nations policies, particularly staff rules, financial regulations and ST/AI issuances or practices, IPSAS policy framework etc.
  • Processes the entitlements, benefits and payroll for international and national civilian staff and non-staff on behalf of the Client Missions and/ or RSCE, as well as claims for official travel and expense reimbursements.
  • Manages the Service Line as appropriate in the business processes related to payroll, leave entitlements, contract extensions, other entitlements, separations and final payments for civilian staff, non-staff and uniformed personnel.
  • The incumbent also processes the on-boarding, travel arrangements, payment of settling-in grants, check-in, check-out and separation activities for civilian staff, uniformed personnel and non-staff, as well as the installation and repatriation of recognized dependents.
  • Monitors and evaluates the effectiveness of related guidelines, staff rules, HR rules and regulations, practices and procedures, and makes recommendations through the Service Line Manager where necessary.
  • Ensures accurate processing of entitlements and benefits of international staff members in the RSCE, such as Personnel Administration of contracts, Personnel administration of movements, Time management and Separations.
  • Provides advice to internal and external clients on benefits and entitlements, Staff rules and regulations and HR guidelines and promotes a collaborative and client-oriented approach.
  • Determines, certifies and processes financial entitlements related appointments, reassignments, ongoing entitlements and salaries
  • Ensures accurate and complete submission of claims and entitlements
  • Reviews and recommends revision to HR policy guidelines relating to benefits and entitlements as deemed necessary.
  • Performs HR administration of benefits and entitlements in Umoja in line with the delegation of authority.
  • Reviews and scrutinizes completeness of documentation supporting invoices and payment request, as well as advising Vendors, Procurement, Self Accounting Units (SAUS), Receiving & Inspection (R&I), etc. any missing documentation or anomalies that may delay payment.
  • Measures performance against established Key Performance Indicators (KPIs).
  • Prepares and issues Letters of Appointment (LoA) and PAs; Coordinate clearances with HQ and Civilian Pre-deployment Training (CPT) with Brindisi.
  • The jobholder also processes check-in and check-out; arrange travel, prepares PT8, issues tickets on appointment and separation and processes assignment grants, relocation grants and DSA payments.
  • Processes contract extensions, leave, salary entitlements and allowances for international civilian staff
  • Raises TA and arranges tickets; Updates profiles in FSS; Prepare MOPs for MOVCON
  • Guides staff on responsibilities, code of conduct and procedures associated with entitlements.
  • Provides general office support services; drafts and/ or processes a variety of correspondence and other communications.
  • Sets up and maintains reference files/ records (electronic and paper)
  • Conducts research on a range of HR related issues and assists in the preparation of notes/ reports.
  • Maintains automated database containing HR related statistics and prepares periodic reports.
  • Offers support in the preparation of necessary documentation for distribution to the Service Line and the Client Missions
  • Performs other duties as required.

Qualifications, Skills and Experience:
  • The ideal candidate for the United Nations Regional Service Centre Entebbe (RSCE) Human Resources Officer job should hold an Advanced University Degree, preferably in the field of human resources management, business or public administration, finance, social sciences, education or in a related field is required. An additional recognized certificate or diploma in Human Resources Management is a requirement.
  • A first-level university degree in combination with an additional two (2) years of qualifying experience may be accepted in lieu of the advanced university degree. An additional recognized certificate or diploma in Human Resources Management is a requirement.
  • For holders of a Master’s Degree, at least five (5) years of progressively responsible professional experience in human resources management, administration or related area within a national and / or an international Organization is required.
  • In case of a Bachelor’s Degree a minimum of seven (7) years progressively relevant professional experience in human resources management, administration or related area within a national and / or an international Organization is required.
  • Significant experience working in human resources management within an international organization or non-governmental organization - in a conflict or post-conflict setting is desirable.
  • Prior experience with human resources systems and management in an international setting is desirable.
  • Previous experience in a shared service center is desirable.
  • Languages: Fluency in English or French, (both oral and written) is required; knowledge of the other is desirable.

Personal Competencies:
  • Professionalism: Knowledge of human resources policies, practices and procedures and ability to apply them in the Service Line. Staff Rules and Regulations, respective administrative instructions and information, human resources policies, process pre-requisites, standard operating procedures. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work.
  • Planning & Organizing: Develops clear goals that are consistent with agreed strategies; identifies priority activities and assignments; adjusts priorities as required; allocates appropriate amount of time and resources for completing work; foresees risks and allows for contingencies when planning; monitors and adjusts plans and actions as necessary; uses time efficiently.
  • Client Orientation: Considers all those to whom services are provided to be “clients” and seeks to see things from clients’ point of view; Establishes and maintains productive partnerships with clients by gaining their trust and respect; Identifies clients’ needs and matches them to appropriate solutions; Monitors ongoing developments inside and outside the clients’ environment to keep informed and anticipate problems; Keeps clients informed of progress or setbacks in projects; Meets timeline for delivery of products or services to client.
NB: The United Nations does not charge a fee at any stage of the recruitment process (Application, interview meeting, processing, or training). The United Nations does not concern itself with information on applicants’ bank accounts.

How to Apply:
All suitably qualified and interested Ugandan candidates should send their applications with the following documents:
  • The United Nations Personal History form (P-11), Download Here; This should be signed
  • Copies of academic certificate (s) and/or High School Diploma
  • Latest performance evaluation report (for internal UN Candidates)

The applicants with the completed documents are strongly encouraged to apply via e-mail and must include the Vacancy Announcement Number (check beginning of this advert) and Job Title to: rsce2-recruitment@un.org

Deadline: 30th July 2017

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