UN Jobs – Human Resources Officer at United Nations Regional Service Centre Entebbe (UNRSCE)

Job Title:                 Human Resources Officer
Organization: United Nations
Regional Service Centre Entebbe (UNRSCE)
Duty Station: Entebbe,
Job Opening Number:
 Reports to: Chief of Unit
Grade: NO-C
The Regional Service Centre Steering Committee is the decision-making
body for RSCE, in compliance with General Assembly resolutions, United Nations
Secretariat rules and regulations, strategic guidance from United Nations
Headquarters and oversight bodies. The Steering Committee consults with the
Global Field Support Strategy Implementation Coordination Team, as required.
The Regional Service Centre, as approved by the Member States, is
owned, managed and staffed by the regional missions it serves. This framework
reinforces the existing missions’ chain of command structures and lines of
authority in a manner that does not create an additional layer between
Headquarters and the regional missions. It also ensures that staffing for RSC.
Key Duties and
Within delegated
authority, the Human Resources Officer will carry out the following duties:
  • Provides
    guidance and direction to the Allowance & Payments or Benefits
    & Entitlements Service Delivery area consisting of 12 Service Lines.
  • Provides
    advice and support to managers and staff on human resources related
  • Prepares
    and submits special reports and participates and/ or leads special human
    resources projects.
  • Stays
    abreast with developments in various areas of human resources.
  • Provides
    advice on interpretation and application of policies, regulations and
    rules. Reviews and provides advice on exceptions to policies, regulations
    and rules.
  • Administers
    and provides advice on salary and related benefits, travel and social
    security entitlements in full compliance with the staff rules and
  • Determines
    and recommends benefits and entitlements for staff on the basis of
    contractual status.
  • The
    jobholder also reviews policies and procedures and recommends changes as
  • Reviews
    and recommends level of remuneration of consultants.
  • Supervises
    and monitors the work of the Human Resources Assistants in carrying out
    all human resources administrative transactions, including
    preparation of personnel actions, maintenance of staffing tables and
    processing of contracts.
  • Prepares
    staff members’ entitlements including claims, daily subsistence allowance,
    mission subsistence allowance for Government Provided Personnel and
    Individual Uniformed Personnel, volunteer living allowance and any other
    allowances for payments in conformity and adherence to applicable
    United Nations policies, particularly staff rules, financial regulations
    and ST/AI issuances or practices, IPSAS policy framework etc.
  • Processes
    the entitlements, benefits and payroll for international and national
    civilian staff and non-staff on behalf of the Client Missions and/ or
    RSCE, as well as claims for official travel and expense reimbursements.
  • Manages
    the Service Line as appropriate in the business processes related to
    payroll, leave entitlements, contract extensions, other
    entitlements, separations and final payments for civilian staff, non-staff
    and uniformed personnel.
  • The
    incumbent also processes the on-boarding, travel arrangements, payment of
    settling-in grants, check-in, check-out and separation activities for
    civilian staff, uniformed personnel and non-staff, as well as the
    installation and repatriation of recognized dependents.
  • Monitors
    and evaluates the effectiveness of related guidelines, staff rules, HR
    rules and regulations, practices and procedures, and makes
    recommendations through the Service Line Manager where necessary.
  • Ensures
    accurate processing of entitlements and benefits of international staff
    members in the RSCE, such as Personnel Administration of contracts,
    Personnel administration of movements, Time management and
  • Provides
    advice to internal and external clients on benefits and entitlements,
    Staff rules and regulations and HR guidelines and promotes a collaborative
    and client-oriented approach.
  • Determines,
    certifies and processes financial entitlements related
    appointments, reassignments, ongoing entitlements and salaries
  • Ensures
    accurate and complete submission of claims and entitlements
  • Reviews
    and recommends revision to HR policy guidelines relating to benefits and entitlements
    as deemed necessary.
  • Performs
    HR administration of benefits and entitlements in Umoja in line with the
    delegation of authority.
  • Reviews
    and scrutinizes completeness of documentation supporting invoices and
    payment request, as well as advising Vendors, Procurement, Self
    Accounting Units (SAUS), Receiving & Inspection (R&I), etc. any
    missing documentation or anomalies that may delay payment.
  • Measures
    performance against established Key Performance Indicators (KPIs).
  • Prepares
    and issues Letters of Appointment (LoA) and PAs; Coordinate
    clearances with HQ and Civilian Pre-deployment Training (CPT) with
  • The
    jobholder also processes check-in and check-out; arrange travel, prepares
    PT8, issues tickets on appointment and separation and processes assignment
    grants, relocation grants and DSA payments.
  • Processes
    contract extensions, leave, salary entitlements and allowances for
    international civilian staff
  • Raises
    TA and arranges tickets; Updates profiles in FSS; Prepare MOPs for MOVCON
  • Guides
    staff on responsibilities, code of conduct and procedures associated with
  • Provides
    general office support services; drafts and/ or processes a variety of
    correspondence and other communications.
  • Sets
    up and maintains reference files/ records (electronic and paper)
  • Conducts
    research on a range of HR related issues and assists in the preparation of
    notes/ reports.
  • Maintains
    automated database containing HR related statistics and prepares periodic
  • Offers
    support in the preparation of necessary documentation for
    distribution to the Service Line and the Client Missions
  • Performs
    other duties as required.
Qualifications, Skills and
  • The ideal candidate for the United Nations
    Regional Service Centre Entebbe (RSCE) Human Resources Officer job should
    hold an Advanced University
    Degree, preferably in the field of human resources management, business or
    public administration, finance, social sciences, education or in a
    related field is required. An additional recognized certificate or diploma
    in Human Resources Management is a requirement.
  • A
    first-level university degree in combination with an additional two (2)
    years of qualifying experience may be accepted in lieu of the
    advanced university degree. An additional recognized certificate or diploma
    in Human Resources Management is a requirement.
  • For
    holders of a Master’s Degree, at least five (5) years of progressively
    responsible professional experience in human resources management,
    administration or related area within a national and / or an international
    Organization is required.
  • In
    case of a Bachelor’s Degree a minimum of seven (7) years progressively
    relevant professional experience in human resources management,
    administration or related area within a national and / or an international
    Organization is required.
  • Significant
    experience working in human resources management within an international
    organization or non-governmental organization – in a conflict or
    post-conflict setting is desirable.
  • Prior
    experience with human resources systems and management in an international
    setting is desirable.
  • Previous
    experience in a shared service center is desirable.
  • Languages: Fluency in English
    or French, (both oral and written) is required; knowledge of the other is
Personal Competencies:
  • Professionalism: Knowledge of human resources
    policies, practices and procedures and ability to apply them in the
    Service Line. Staff Rules and Regulations, respective administrative
    instructions and information, human resources policies, process pre-requisites,
    standard operating procedures. Shows pride in work and in achievements;
    demonstrates professional competence and mastery of subject matter; is
    conscientious and efficient in meeting commitments, observing deadlines
    and achieving results; is motivated by professional rather than personal
    concerns; shows persistence when faced with difficult problems or
    challenges; remains calm in stressful situations. Takes responsibility for
    incorporating gender perspectives and ensuring the equal participation of
    women and men in all areas of work.
  • Planning
    & Organizing:

    Develops clear goals that are consistent with agreed strategies;
    identifies priority activities and assignments; adjusts priorities as
    required; allocates appropriate amount of time and resources for completing
    work; foresees risks and allows for contingencies when planning; monitors
    and adjusts plans and actions as necessary; uses time efficiently.
  • Client

    Considers all those to whom services are provided to be “clients” and
    seeks to see things from clients’ point of view; Establishes and maintains
    productive partnerships with clients by gaining their trust and
    respect; Identifies clients’ needs and matches them to appropriate
    solutions; Monitors ongoing developments inside and outside the clients’
    environment to keep informed and anticipate problems; Keeps clients
    informed of progress or setbacks in projects; Meets timeline for delivery
    of products or services to client.
NB: The United Nations
does not charge a fee at any stage of the recruitment process (Application,
interview meeting, processing, or training). The United Nations does not
concern itself with information on applicants’ bank accounts.
How to Apply:
All suitably qualified and interested Ugandan candidates should send
their applications with the following documents:
  • The United Nations Personal History form
    (P-11), Download Here; This should be signed
  • Copies of academic certificate (s) and/or
    High School Diploma
  • Latest performance evaluation report (for
    internal UN Candidates)
The applicants with the completed documents are strongly encouraged to
apply via e-mail and must include the Vacancy Announcement Number (check
beginning of this advert) and Job Title to: rsce2-recruitment@un.org
Deadline: 30th July 2017
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