Retail/ Branch Manager Careers – Commercial Bank of Africa (CBA)

Organisation: Commercial
Bank of Africa (CBA)
Duty Station:  Bugolobi, Kampala, Uganda
Reports to: Head of Business
About CBA:
Commercial Bank of Africa (CBA) Ltd is the largest privately owned Bank
in East Africa with its Headquarters in Nairobi, Kenya. We have been in
operation for over 50 years and are present in Uganda, Kenya, Tanzania and
Rwanda. As an equal opportunities employer with a unique brand, we are
committed to providing exciting career opportunities for passionate people who
are willing to grow professionally.
Job Summary: The Retail/
Branch Manager will oversee and deliver exceptional retail business performance,
through the provision of efficient business management, powerful leadership,
team development and achievement of service delivery excellence.
Key Duties and
  • Tasked with business planning and growth
    (deposits and loans) as well as customer growth and retention.
  • Management information reporting and
  • Responsible for profit improvement and
    cost management.
  • Ensure quality of service in branch
    service delivery.
  • Charged with the minimization of exposures
    to and impact of operational risks inherent in branch service delivery.
  • Leadership which translates into conducive
    work environment and employee satisfaction at the branch.
  • Branch structure and application of
    established policies, processes, procedures and tools in achieving compliance
    requirements, optimal efficiency, resource utilization and cost

Qualifications, Skills and
  • The ideal candidate for the Commercial
    Bank of Africa (CBA) Retail/ Branch Manager job placement should
    preferably hold a University Degree – Upper second or equivalent
  • Banking qualifications are an added
  • A minimum of six years of banking
    experience, three of which should be in branch operations and at least
    three in a sales or relationship management role.
  • Proficiency in computer use including MS
    Office tools and banking systems;
How to Apply:
All suitably qualified and interested candidates should send an
application letter, detailed CV and academic documents with a daytime telephone
number to: addressed to:
Head of Human Resources,
Commercial Bank of Africa (U) Ltd,
Twed Towers, Plot 10 Kafu Road.
P.O. Box 74827 Kampala.
Deadline: 10th July
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