IT Support Jobs - Uganda Post Limited (Posta Uganda)

Job Title:   IT Support
Organisation: Uganda Post Limited (Posta Uganda)
Duty Station: Kampala, Uganda
Reports to: Network & Systems Administrator

About US:
Uganda Post Limited (Posta Uganda) is a wholly-owned government company which is the leading provider of a wide range of postal, logistical, IT and financial services in Uganda with international links to all major postal administrations worldwide.

Job Summary: The IT Support person will provide support for UPL’s IT infrastructure, including hardware, software, communications and training to UPL staff at head office, DPOs and SPOs in line with UPL IT guidelines and policies.

Key Duties and Responsibilities:  
  • Provide desktop support to all staff of UPL, including all user support for network, desktop, software, telephone, email, files, data recovery and
  • The incumbent will also install, configure and administer software and hardware at end user point in line with UPL policies and IT best practices.
  • Periodically check servers including logs, disk space, etc. resolving issues as necessary in line with UPL policies
  • Demonstrate commitment to and promotion of a culture of service excellence and continual improvement within the IT department
  • Expedite the repair of hardware faults and software configuration problems, notifying or forwarding to relevant suppliers in a timely manner
  • Provide expertise and practical assistance in the investigation, evaluation and interpretation of data to assist the work of Posta staff.
  • Ensure data coherence, availability, accuracy and security to meet UPL’s information systems requirements.

Qualifications, Skills and Experience:
  • The applicant should hold an Honours Bachelor's degree in IT/Computer Science
  • Professional certification in MSCE/CISA/CCNA is an added advantage
  • At least four years’ experience, three of which should have been in a similar field in a reputable organisation.
  • Excellent communication and interpersonal skills
  • Time management skills
  • High degree of flexibility

How to Apply:
All suitably qualified and interested candidates should send their application letters, detailed CVs and certified copies of academic transcripts and certificates to:

The Head, Department of Human Resource and Administration,
Posta Uganda,
P.O. Box 7106 Kampala. Uganda

Deadline: 24th July 2017

NB: Candidates who do not receive feedback within a month’s time from the deadline should consider their applications

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