IT Support Jobs – Uganda Post Limited (Posta Uganda)

Job Title:   IT Support
Organisation: Uganda Post
Limited (Posta Uganda)
Duty Station: Kampala,
Reports to: Network &
Systems Administrator
About US:
Uganda Post Limited (Posta Uganda) is a wholly-owned government company
which is the leading provider of a wide range of postal, logistical, IT and
financial services in Uganda with international links to all major postal
administrations worldwide.
Job Summary: The IT Support
person will provide support for UPL’s IT infrastructure, including hardware,
software, communications and training to UPL staff at head office, DPOs and
SPOs in line with UPL IT guidelines and policies.
Key Duties and
  • Provide desktop support to all staff of
    UPL, including all user support for network, desktop, software, telephone,
    email, files, data recovery and
  • The incumbent will also install, configure
    and administer software and hardware at end user point in line with UPL
    policies and IT best practices.
  • Periodically check servers including logs,
    disk space, etc. resolving issues as necessary in line with UPL policies
  • Demonstrate commitment to and promotion of
    a culture of service excellence and continual improvement within the IT
  • Expedite the repair of hardware faults and
    software configuration problems, notifying or forwarding to relevant
    suppliers in a timely manner
  • Provide expertise and practical assistance
    in the investigation, evaluation and interpretation of data to assist the
    work of Posta staff.
  • Ensure data coherence, availability,
    accuracy and security to meet UPL’s information systems requirements.
Qualifications, Skills and
  • The applicant should hold an Honours
    Bachelor’s degree in IT/Computer Science
  • Professional certification in
    MSCE/CISA/CCNA is an added advantage
  • At least four years’ experience, three of
    which should have been in a similar field in a reputable organisation.
  • Excellent communication and interpersonal
  • Time management skills
  • High degree of flexibility
How to Apply:
All suitably qualified and interested candidates should send their
application letters, detailed CVs and certified copies of academic transcripts
and certificates to:
The Head, Department of Human Resource and Administration,
Posta Uganda,
P.O. Box 7106 Kampala. Uganda
Deadline: 24th July
NB: Candidates who do not
receive feedback within a month’s time from the deadline should consider their
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