Hotel Supervisor Jobs - Sophie's Signature Suite Entebbe

Job Title:        Hotel Supervisor 
Organisation: Sophie's Signature Suite Entebbe
Duty Station:  Entebbe, Uganda

About Sophie’s Signature Suites:
Sophie's Signature Suites (SSS) is an apartment boutique Hotel in Entebbe, formerly the 15-room hotel known as Sophie's Motel, now remodeled into a 7-apartments facility. Each apartment consists of a brand new bedroom, bathroom a furnished living room with sofa, TV, study/ dining table, satellite television and an equipped kitchenette.

Key Duties and Responsibilities:   
  • Reporting to the Managing Director on daily, weekly and monthly activities at the hotel.
  • Overseeing front desk and customer care, housekeeping, laundry, kitchen
  • Tasked with the supervision of all middle and junior staff. Delivery and maintenance of high quality service standards
  • Robust marketing of the hotel on social media and in traffic partnerships with online portals, travel agencies and destination management companies,
  • Responsible for coordinating and administering hotel services such as catering and accommodation facilities
  • Carrying on regular social media updates
  • Conversion of the marketing efforts & investment and sales relationships into strong and sustained room occupancy and revenue
  • Ensuring security is effective at the premises.
  • Conducting inspections of property and service
  • Maintaining statistical and financial records of the hotel
  • Customer care and development of repeat customer relationships
  • Administration, procurement, cost control and reporting. 
  • Perform any other duties at SSS. 
Qualifications, Skills and Experience: 
  • The applicant for the Hotel Supervisor job placement should preferably hold a Bachelor’s Degree in Tourism/Travel and hospitality management or any business management related course
  • A minimum of three to four years’ experience in hotels and or travel agency or safari company including two years supervisor experience in an SME hotel
  • Computer literacy skills with good understanding of digital and social media trend
  • A friendly personality and a genuine desire to help and please guests;
  • Demonstrated ability to think clearly and make quick decisions;
  • Numeracy and logistical planning skills;
  • A professional manner and a calm, rational approach in hectic situations;
  • Demonstrated ability to balance customer and business priorities;
  • High degree of flexibility and a 'can do' mentality;
  • Energy and patience;
  • Excellent communication and interpersonal skills, especially when dealing with Guest

How to Apply:
All suitably qualified and interested Ugandan nationals are encouraged to send their applications with updated CVs and academic credentials via E-mail to:

Deadline: 16th July 2017

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