Hotel Supervisor Jobs – Sophie’s Signature Suite Entebbe

Job Title:        Hotel Supervisor 
Organisation: Sophie’s
Signature Suite Entebbe
Duty Station:  Entebbe, Uganda
About Sophie’s Signature Suites:
Sophie’s Signature Suites (SSS) is an apartment boutique Hotel in
Entebbe, formerly the 15-room hotel known as Sophie’s Motel, now remodeled into
a 7-apartments facility. Each apartment consists of a brand new bedroom,
bathroom a furnished living room with sofa, TV, study/ dining table, satellite
television and an equipped kitchenette.
Key Duties and
Responsibilities:   
  • Reporting to the Managing Director on
    daily, weekly and monthly activities at the hotel.
  • Overseeing front desk and customer care,
    housekeeping, laundry, kitchen
  • Tasked with the supervision of all middle
    and junior staff. Delivery and maintenance of high quality service
    standards
  • Robust marketing of the hotel on social
    media and in traffic partnerships with online portals, travel agencies and
    destination management companies,
  • Responsible for coordinating and
    administering hotel services such as catering and accommodation facilities
  • Carrying on regular social media updates
  • Conversion of the marketing efforts &
    investment and sales relationships into strong and sustained room
    occupancy and revenue
  • Ensuring security is effective at the
    premises.
  • Conducting inspections of property and
    service
  • Maintaining statistical and financial
    records of the hotel
  • Customer care and development of repeat
    customer relationships
  • Administration, procurement, cost control
    and reporting. 
  • Perform any other duties at SSS. 
Qualifications, Skills and
Experience: 
  • The applicant for the Hotel Supervisor job
    placement should preferably hold a Bachelor’s Degree in Tourism/Travel and
    hospitality management or any business management related course
  • A minimum of three to four years’
    experience in hotels and or travel agency or safari company including two years
    supervisor experience in an SME hotel
  • Computer literacy skills with good
    understanding of digital and social media trend
  • A friendly personality and a genuine
    desire to help and please guests;
  • Demonstrated ability to think clearly and
    make quick decisions;
  • Numeracy and logistical planning skills;
  • A professional manner and a calm, rational
    approach in hectic situations;
  • Demonstrated ability to balance customer
    and business priorities;
  • High degree of flexibility and a ‘can do’
    mentality;
  • Energy and patience;
  • Excellent communication and interpersonal
    skills, especially when dealing with Guest
How to Apply:
All suitably qualified and interested Ugandan nationals are encouraged
to send their applications with updated CVs and academic credentials via E-mail
to: nkuutucn@hotmail.com
Deadline: 16th July 2017
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