Hospitality Jobs – Tour Manager/Reservations Manager at Visit Uganda Tours & Travel Ltd

Organisation: Visit Uganda
Tours & Travel Ltd
Duty Station: Airways House,
Kimathi Avenue, Kampala, Uganda
About Visit Uganda Tours &
Travel Ltd:
Visit Uganda Tours and Travels is zealous about promoting the spirit of
tours within the locals. We have positioned ourselves to offer various tourists
from various parts of the world to enjoy the nature and beauty of Uganda. We
are committed to exposing the beauty of Uganda to both the locals and
International tourists.
Key Duties and Responsibilities:   
  • Diagnose the clients’ specifications and
    wishes and suggest suitable travel packages or services
  • Organize travels from beginning to end,
    through booking tickets, accommodation, securing and  transportation etc.
  • Supply travelers with accurate information
    and useful travel/holiday material (guides, maps, event programs etc)
  • Use promotional techniques and prepare
    promotional materials to sell itinerary tour packages
  • Handle unforeseen problems and complaints
    and determine eligibility for money returns
  • Attend conferences to maintain familiarity
    with tourism trends
  • Create and update electronic records of
  • Reach the revenue and profit targets
  • Available, able to respond to any call /
    email any time of the day /night
  • Secure and reserve client’s safari
    accommodation following the confirmed safari program
  • Take overall responsibility of securing
    visitors relevant trekking permits in relevant parks following their
    confirmed program
  • Book and reserve in advance all tour
    activities as per the program confirmed
  • Populate the safari departure sheet with
    tour programs and respective safari days
  • Contact safari lodges and hotels for room
    rates and activity rates for use in safari quotation for a given period
  • Research and file relevant information to
    the reservations department
  • Ensure clients file upon confirmation is
    all set and ready before safari departure
  • Ensure custody of relevant permits and
    other paper works that require advance bookings including their flight tickets
  • Have an effective communication link with
    service suppliers i.e. hotels, safari lodges, car hire companies etc
Qualifications, Skills and
  • The applicant must hold a Bachelor’s Degree
    in Tourism & Travel related course
  • Two years’ experience in a tour or travel
  • Energy and patience;
  • Excellent communication and interpersonal
    skills, especially when dealing with Guest
  • Excellent organizational skills
  • Excellent computer skills
  • Broad knowledge about Uganda as a holiday
  • Highly creative and Innovative
  • Below 28 years old preferably a Male
How to Apply:
All suitably qualified and interested candidates should send their applications,
updated CVs and academic credentials to 
Deadline: 5th August 2017
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