Head, Department of Expedited Mail Services Employment Opportunity - Uganda Post Limited (Posta Uganda)

Organisation: Uganda Post Limited (Posta Uganda)
Duty Station: Kampala, Uganda
Reports to: Managing Director

About US:
Uganda Post Limited (Posta Uganda) is a wholly-owned government company which is the leading provider of a wide range of postal, logistical, IT and financial services in Uganda with international links to all major postal administrations worldwide.

Job Summary: The Head, Department of Expedited Mail Services will provide leadership in the development and implementation of business plans for achieving UPL’s objectives with particular focus on Expedited Mail Services (EMS} business.

Key Duties and Responsibilities:  
  • Prepare annual work plans and budgets for the EMS department and guide implementation of planned activities in line with UPL’s strategic and business
  • Formulate and implement strategies to achieve UPL’s business objectives in the EMS Department.
  • Drive EMS Department through growth of market share as per the business plans.
  • Achieve business targets by driving and implementing a SMART annual work plan for the Department.
  • Establish measures to ensure that the set standards of timeliness, reliability, quality and cost pertaining
  • Create a strong brand affinity for UPL’s products and services through focused marketing strategies.
  • The jobholder will work closely with the Business Services Department for driving the effective delivery of EMS.
  • Conduct wholesale market intelligence to monitor competition, exploit new opportunities in the market, and gauge the company's market share.
  • Work closely with the finance department to derive optimum tariff rates and assure management about prompt and complete billing for all service' rendered.
  • Ensure high standards of service delivery and quality control within the EMS department.
  • Provide leadership, guidance, mentorship and manage performance of staff through capacity building, coaching and mentoring in the EMS Department.

Key Performance Indicators:
  • Revenue and profitability as per the approved plan
  • Increase in market share
  • Timely and accurate production of reports to the Board/Management

Qualifications, Skills and Experience:
  • The applicant should hold a Master’s degree in Business studies or Management from a recognized institution.
  • Possession of an Honours Bachelor's degree in Business or Management discipline
  • At least ten years of relevant working experience, seven of which should have been at managerial level in a reputable organization.
  • Significant experience in a communications industry will be an added advantage.

How to Apply:
All suitably qualified and interested candidates should send their application letters, detailed CVs and certified copies of academic transcripts and certificates to:

The Head, Department of Human Resource and Administration,
Posta Uganda,
P.O. Box 7106 Kampala. Uganda

Deadline: 30th September 2017

NB: Candidates who do not receive feedback within a month’s time from the deadline should consider their applications

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