Head, Department of Business Services Employment Opportunity – Uganda Post Limited (Posta Uganda)

Organisation: Uganda Post
Limited (Posta Uganda)
Duty Station: Kampala,
Uganda
Reports to: Managing
Director
About US:
Uganda Post Limited (Posta Uganda) is a wholly-owned government company
which is the leading provider of a wide range of postal, logistical, IT and
financial services in Uganda with international links to all major postal
administrations worldwide.
Job Summary: The Head,
Department of Business Services will provide leadership in the development and
implementation of business plans for achieving UPL’s objectives with particular
focus on General Post Office (GPO), Central Sorting Centre, Kampala and Entebbe
business branches as well as all up-country DPOs and SPOs
Key Duties and Responsibilities:  
  • Prepare annual work plans and budgets for
    the Department and guide implementation of planned activities in line with
    UPL’s Business plans.
  • Prepare and implement strategies to
    achieve UPL’s business objectives in the Business Services Department.
  • Drive the income generating and
    sustainability initiative of UPL through continuous growth of market
    share, introduction and penetration of new markets, particularly with
    regard to the Business Services Department.
  • Establish measures to ensure that the set
    standards of timeliness, reliability, quality and cost are continuously
    achieved.
  • Maintain close collaboration with
    international postal associations and raise the profile of UPL amidst key
    stakeholders by delivering periodic reports as duly agreed.
  • Create a strong brand affinity for UPL’s
    products and services through implementation focused marketing strategies
    and high level of customer
  • Work with the Finance Department to derive
    optimum tariff rates and assure management about prompt and complete billing
    for all services rendered.
  • Provide leadership, guidance, mentorship
    and manage performance of staff through capacity building, coaching and
    mentoring in the Business Services Department.
  • Ensure that the set standards of
    timeliness, reliability, quality, and cost are continuously achieved
  • Manage the business of the company to
    ensure continuous growth of market share by introduction of new products
    and penetrating new markets
  • Ensure production of postage stamps and
    franking machines within the established policies and procedures
  • Carry out effective and targeted market
    intelligence to monitor competition, exploit new opportunities in the
    market, and gauge the company’s market
Key Performance Indicators:
  • Achievement of revenue and profitability
    targets
  • Developed and implemented annual work
    plan.
  • Improvement in customer service levels
  • Completion of staff performance reviews.
  • Effective operations
  • Brand visibility. 
Qualifications, Skills and
Experience:
  • The applicant should hold a Master’s
    Degree in Business studies or Management from a recognized institution.
  • Possession of an Honours Bachelor’s degree
    in Business or Management discipline
  • At least ten years of relevant working
    experience, seven of which should have been at managerial level in a
    reputable organization.
  • Significant exposure and experience in a
    communications industry will be an added advantage.
How to Apply:
All suitably qualified and interested candidates should send their
application letters, detailed CVs and certified copies of academic transcripts
and certificates to:
The Head, Department of Human Resource and Administration,
Posta Uganda,
P.O. Box 7106 Kampala. Uganda
Deadline: 24th July
2017
NB: Candidates who do not
receive feedback within a month’s time from the deadline should consider their
applications
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