Fresher IT Officer Career Jobs - Danish Refugee Council (DRC)



Job Title:        IT Officer
Organisation: Danish Refugee Council (DRC)
Duty Station: Uganda

About US:
The Danish Refugee Council (DRC) is a private, independent, humanitarian organization working on all aspects of the refugee cause in more than 36 countries throughout the world. The aim of DRC is to protect refugees and internally displaced persons (IDPs) against persecution and to promote durable solutions to the problems of forced migration, on the basis of humanitarian principles and human rights. DRC works in accordance with the UN Conventions on Refugees and the Code of Conduct for the ICRC and NGOs in Disaster Relief.

Job Summary: The IT officer will support DRC’s West Nile field offices with the IT systems to maximize full uptime. The IT officer will also organize the mission’s geographical information system and to produce in real time a spatial analysis of the situation in the field.

Key Duties and Responsibilities:  
  • Control and maintain IT systems such as to minimize IT service downtime
  • Render support in performing software installations and support day-to-day systems operations.
  • Trouble shooting the LAN.
  • Hardware and software support.
  • Performing preventive maintenance service on the IT equipment on a scheduled basis.
  • Perform general repairs on IT equipments and peripherals as instructed
  • Support to maintain an inventory schedule of all IT equipment and software in use and in the store, through diagnosing their status and performance.
  • Maintain a record of all equipment received for repairs and maintenance. 
  • Ensure that internet invoices are received on time and forwarded to finance for payment 
  • Provide help desk and technical support to the users.
  • Provide Simple guidelines training to the staff during service time. 
  • Report on API on a monthly basis to the Kampala co-ordination Office
  • Respond to and resolve IT service outages by determining the probable cause, contacting the service providers where necessary and escalating if necessary.
  • Serve as a direct liaison with staff to identify GIS needs and develop appropriate GIS products.
  • Shall manage technical activities in support to and in close collaboration with project teams.
  • Manage response and prioritization of requests for map products and services.
  • Manage the development, quality control and reproduction of products in appropriate formats.
  • Use and Advocate data and mapping standards.
  • Identify, gather and incorporate external datasets into the repository.
  • Maintain and expand the data repository and related metadata;
  • Work with data to create themes and layers for use in GIS;
  • Conduct analysis and relate separate datasets to create analytical products.
  • Manage training and skills development support to staff with simple mapping, Google Earth, use of GPS.
  • Participates in trainings at the request of the line manager.

Qualifications, Skills and Experience:
  • The ideal candidate for the Danish Refugee Council (DRC) IT officer job placement must hold a Bachelor’s degree in IT/Computer science or any relevant field, with Geographical Information System experience.
  • A minimum of two years’ experience in a busy IT NGO environment.
  • Extensive knowledge of Windows Server 2008, 2012
  • A+, N+, CCNA certification
  • Web Design - HTML and CSS
  • Good communication skills.
  • Flexible person and ready to work on odd hours.
  • Self-motivated.
  • Good team player.
  • GIS knowledge including the use of complex databases and spreadsheets, and specific software such as ArcGIS; ability to highly   numerate and ability to analyze data and statistics; the ability to work well under pressure.

How to Apply:
All suitably qualified and interested candidates should send their applications online at the link below including;
  • A cover letter (1 page) in which you explain why you are interested in the position and how you meet the qualities and qualifications criteria
  • Concise and accurate CV (maximum 3 pages). The CV should include information about your qualification, relevant training courses, Work experience, name and contact details of 3 relevant references.


Deadline: 12th July 2017

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