Fresher IT Officer Career Jobs – Danish Refugee Council (DRC)

Job Title:        IT Officer
Organisation: Danish Refugee
Council (DRC)
Duty Station: Uganda
About US:
The Danish Refugee Council (DRC) is a private, independent,
humanitarian organization working on all aspects of the refugee cause in more
than 36 countries throughout the world. The aim of DRC is to protect refugees
and internally displaced persons (IDPs) against persecution and to promote
durable solutions to the problems of forced migration, on the basis of
humanitarian principles and human rights. DRC works in accordance with the UN
Conventions on Refugees and the Code of Conduct for the ICRC and NGOs in
Disaster Relief.
Job Summary: The IT officer
will support DRC’s West Nile field offices with the IT systems to maximize full
uptime. The IT officer will also organize the mission’s geographical
information system and to produce in real time a spatial analysis of the
situation in the field.
Key Duties and
  • Control and maintain IT systems such as to
    minimize IT service downtime
  • Render support in performing software
    installations and support day-to-day systems operations.
  • Trouble shooting the LAN.
  • Hardware and software support.
  • Performing preventive maintenance service
    on the IT equipment on a scheduled basis.
  • Perform general repairs on IT equipments
    and peripherals as instructed
  • Support to maintain an inventory schedule
    of all IT equipment and software in use and in the store, through
    diagnosing their status and performance.
  • Maintain a record of all equipment
    received for repairs and maintenance. 
  • Ensure that internet invoices are received
    on time and forwarded to finance for payment 
  • Provide help desk and technical support to
    the users.
  • Provide Simple guidelines training to the
    staff during service time. 
  • Report on API on a monthly basis to the
    Kampala co-ordination Office
  • Respond to and resolve IT service outages
    by determining the probable cause, contacting the service providers where
    necessary and escalating if necessary.
  • Serve as a direct liaison with staff to
    identify GIS needs and develop appropriate GIS products.
  • Shall manage technical activities in
    support to and in close collaboration with project teams.
  • Manage response and prioritization of
    requests for map products and services.
  • Manage the development, quality control
    and reproduction of products in appropriate formats.
  • Use and Advocate data and mapping
  • Identify, gather and incorporate external
    datasets into the repository.
  • Maintain and expand the data repository
    and related metadata;
  • Work with data to create themes and layers
    for use in GIS;
  • Conduct analysis and relate separate
    datasets to create analytical products.
  • Manage training and skills development
    support to staff with simple mapping, Google Earth, use of GPS.
  • Participates in trainings at the request
    of the line manager.
Qualifications, Skills and
  • The ideal candidate for the Danish Refugee
    Council (DRC) IT officer job placement must hold a Bachelor’s degree in
    IT/Computer science or any relevant field, with Geographical Information
    System experience.
  • A minimum of two years’ experience in a
    busy IT NGO environment.
  • Extensive knowledge of Windows Server
    2008, 2012
  • A+, N+, CCNA certification
  • Web Design – HTML and CSS
  • Good communication skills.
  • Flexible person and ready to work on odd
  • Self-motivated.
  • Good team player.
  • GIS knowledge including the use of complex
    databases and spreadsheets, and specific software such as ArcGIS; ability
    to highly   numerate and ability to
    analyze data and statistics; the ability to work well under pressure.
How to Apply:
All suitably qualified and interested candidates should send their
applications online at the link below including;
  • A cover letter (1 page) in which you
    explain why you are interested in the position and how you meet the
    qualities and qualifications criteria
  • Concise and accurate CV (maximum 3 pages).
    The CV should include information about your qualification, relevant
    training courses, Work experience, name and contact details of 3 relevant
Deadline: 12th July 2017
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