Fresher Hospitality Jobs - Tour Consultant/Reservations Manager at Prime Uganda Safaris & Tours Ltd

Organisation: Prime Uganda Safaris & Tours Ltd
Duty Station:  Bwebajja, Kampala, Uganda

About Prime Uganda Safaris:
Prime Uganda Safaris & Tours Ltd is an indigenous East African Ugandan tour operator organizing safaris & tours in Uganda & Rwanda, fully registered and licensed in Kampala Uganda.

Key Duties and Responsibilities:   
  • Diagnose the clients’ specifications and wishes and suggest suitable travel packages or services
  • Organize travels from beginning to end, through booking tickets and accommodation, securing rental transportation etc.
  • Supply travelers with pertinent information and useful travel/holiday material (guides, maps, event programs etc)
  • Use promotional techniques and prepare promotional materials to sell itinerary tour packages.
  • Handle unforeseen problems and complaints and determine eligibility for money returns
  • Attend conferences to maintain familiarity with tourism trends
  • Create and update electronic records of clients
  • Reach the revenue and profit targets
  • Available, able to respond to any call / email any time of the day /night
  • Secure and reserve client’s safari accommodation following the confirmed safari program
  • Take responsibility of securing visitors relevant trekking permits in relevant parks following their confirmed program
  • Book and reserve in advance all tour activities as per the program confirmed
  • Populate the safari departure sheet with tour programs and respective safari days
  • Contact safari lodges and hotels for room rates and activity rates for use in safari quotation for a given period
  • Research and file relevant information  to the reservations department
  • Ensure clients file upon confirmation is all set and ready before safari departure
  • Ensure custody of relevant permits and other paper works that require advance bookings including their flight tickets
  • Have an effective communication link with service suppliers i.e. hotels, safari lodges, car hire companies, etc 
Qualifications, Skills and Experience: 
  • The applicant for the Tour Consultant/Reservations Manager job placement should preferably hold a Bachelor’s Degree in Tourism/Travel related course
  • A minimum of two years’ experience in a Tour company or travel agency
  • Energy and patience;
  • Excellent communication and interpersonal skills, especially when dealing with Guest
  • Good organizational skills
  • Excellent computer skills
  • Broad knowledge about Uganda as a holiday destination

How to Apply:
All suitably qualified and interested Ugandan nationals are encouraged to send their applications with updated CVs and academic credentials via E-mail to: samuelmakanga78@gmail.com

Deadline: 15th July 2017


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