Operations Manager Job Placement – Prestige Auto Holdings (Prestige Driving School)

Job Title:      Operations Manager
Organisation: Prestige Auto
Holdings (Prestige Driving School)
Duty Station: Kampala,
Uganda
Reports to: General Manager
About US:
Prestige Auto Holdings (Prestige Driving School) is an institution that
caters for all your driving needs, whether you are a first time, partly trained
or experienced driver. Our instructors are highly skilled, using the training
materials and aids that are useful for making learning easier, enjoyable and
interactive. At Prestige Driving School, we teach and train our learners how to
become the safe drivers of tomorrow. With the backing of our competent staff,
we aim at providing the highest level of driver training in Uganda, with the
objective of equipping learners with defensive driving skills.
Job Summary: The Operations
Manager will manage the operations of the company at the branch level ensuring
excellence and uniformity in service delivery across all our branches, and
meeting customer expectations and needs. The person will be reporting to the
General Manager and serving as a member of the management team. This position
primary responsibility is to ensure branch efficiency, effectiveness and
standardization across all our branches
Key Duties and
Responsibilities:   
  • Tasked
    with ensuring highest level of customer care exercised by both the
    administrator and the instructor in all our branches
  • Ensure
    that all branches are opened on time and closed on time
  • Improve
    the operational systems, processes and policies in support of organization
    & mission, specifically support better management reporting and
    information flow
  • Supervise
    both branch administrator and instructor
  • Ensure
    cleanliness of all the branch premises and all the company training
    vehicles
  • Promote
    and protect the company image and a corporate standard across all our
    branches
  • Work
    closely with other managers and feeding them with necessary
    information required for smooth running of the business
  • Ensure
    that the company is compliant with the different authorities in the
    country for smooth running of the business,  (ensuring all branches have a Trading
    license, an operational Driving school license, and all our
    instructors have acquired an instructor’s license from the Licensing Board
  • Responsible
    for training and development of the branch administrator and instructor
    and also in charge of placing the different staff at our different
    locations
  • Ensure
    consistent, quality service is continuously given to our clients across
    all our branches
  • Handle
    clients’ complaints on time and come up with satisfying solutions for that
    client
  • Always
    plan with the HR for branch placement for new staff and always be
    ready to have a replacement to fill in the gap in case of absenteeism of
    staff so as to ensure continued branch operations
  • Management
    of office equipment and other assets at the branch level
  • Render
    support in the recruitment, appointment of new branch
    administrators and instructors, and to be responsible for their induction,
    training and appraisal
Qualifications, Skills and
Experience:  
  • The ideal candidate for the Prestige Driving
    School Operations Manager job placement should hold a Bachelor’s degree in
    Commerce or Business Administration or Accounting or Financial Management
    or equivalent qualifications
  • Professional course in the related field
    will be an added advantage
  • A minimum of three years’ experience
    working in a managerial position and in a very busy organization
  • Applicant should be highly organized with
    good attention to detail
  • The person should have experience,
    knowledge and understanding of facilities of management
  • Previous experience in managing a team
  • The applicant should provide evidence of high
    performance in previous roles
  • The applicant should have experience of
    working effectively with people from diverse back grounds
  • The
    applicant should be able to make professional and managerial and
    organization decisions based on informed judgments
  • One
    should be able to acknowledge excellence and challenge poor performances
    with teams he will be managing
  • Proven
    ability to plan and how to identify priorities, critical activities and
    available resources
  • One
    should have the ability to consistently demonstrate high level of
    job performance
  • One
    should have the ability to communicate effectively and confidently face to
    face, on the telephone and in writing
  • Ability
    to work under pressure and to meet dead lines
  • Ability
    to promote the school’s reputation and carry out appropriately and
    professionally at all times
     
How to Apply:
All suitably qualified and interested candidates should send their
applications accompanied by updated CVs via E-mail to prestigeds@gmail.com clearly
indicating the job title in the subject line of the email.
Deadline: 26th June
2017 by 6pm
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