ICT Officer International NGO Jobs - Stromme Foundation Eastern Africa (SFEA)

Job Title:      ICT Officer
Organisation: Stromme Foundation Eastern Africa (SFEA)
Duty Station: Kampala, Uganda
Reports to: Finance and Administration Manager

About US:
Stromme Foundation Eastern Africa (SFEA) is an international NGO registered in Uganda since 1994 and has its Head Offices in Kristiansand, Norway. SFEA has a mission to eradicate poverty through interventions in Microfinance and Education. SFEA intervenes through local partners in the countries of Uganda, Kenya, Tanzania and South Sudan. SF’s identity is based on Christian values and strives to approach all people with dignity and openness. With deep respect for human dignity and a conviction of the value of equitable partnership, SF works to empower the poor to take charge of their own lives and communities.

Job Summary: The ICT Officer will be responsible for developing and maintaining the Stromme Eastern Africa, Information and Communication Technology and ensure that all users of the Stromme local area network (LAN) and computers are compliant to the Stromme Foundation ICT policy. The ICT Officer is responsible for maintenance of computers and ICT equipment in the Stromme Foundation, Eastern Africa Regional Office in Kampala and sub-offices in the region to enable all users to carry out their tasks efficiently and effectively. He/she is the focal person on all ICT related matters of SF Eastern Africa striving to achieve zero down time in ICT related equipment. ICT Officer is expected to take proactive steps to ensure that all ICT related equipment are running trouble free. The ICT Officer relates on technical issues and networks ICT - team in Norway and relates to ICT Manager on questions regarding ICT infrastructure, equipment, servers, software and maintenance of these. The ICT Officer will be working in the global Helpdesk together with all IT- staff in SF.

Key Duties and Responsibilities:  
  • Elaborating the SF ICT policy and ensuring that it is understood and complied to in all the regional operations and by all the staff in Stromme Eastern Africa
  • Routine Maintenance of SF computers and Equipment in Eastem Africa
  • The incumbent will also investigate user problems, identify their source test and implement solutions
  • Evaluate and recommend timely purchases of computers, network hardware, peripheral equipment and software
  • Install, configure, and           undertake routine maintenance of SF computers, networks, file servers, network cabling and other related equipment, devices, and systems and ensure compliance to the SF
  • ICT policy
  • Perform and or oversee software and application development, installation and upgrades.
  • Monitor and analyse ICT-related trends in the office and region, and be the source of evidence based management decision support information.
  • Responsible for periodic maintenance to ensure a Virus-free IT system in the region
  • Tasked with managing regional internet and Intranets
  • Provide IT-related support to staff
  • Tasked with updating information on SF web page and the SF Intranet and Office 365
  • Identify training needs for staff and facilitate new learning for Stromme staff on ICT issues

Qualifications, Skills and Experience:
  • The applicant for the Stromme Foundation ICT Officer job placement should preferably hold a Diploma or a University degree in Computer Science, Information Technology or any related discipline
  • A minimum of three years of related work experience
  • Microsoft Office 2013/16 and Office 365 Experience and preferably certification from Microsoft
  • Microsoft SharePoint experience
  • Experience with computer maintenance and setup of work stations, routers, printers, etc
  • Previous experience with server networks
  • Internal helpdesk experience for face-to-face, phone, email, etc
  • Good knowledge of Internet security and data privacy principles
  • Quick learner, responsive and self-driven
  • Highly self-motivated with excellent written and verbal communication skills
  • Good training skills
  • Keep abreast with current technological trends
  • Identify with the values of Stromme Foundation

How to Apply:
All candidates are encouraged to send a capability statement, current remuneration,  a detailed curriculum Vitae (CV) indicating day and evening contact details, photocopies of testimonials and contact details of three professional via post or hand delivery by the address below to:

Finance and Administration Manager,
Stromme Foundation,
Plot 25 Bukoto Street,
P.O. Box 27200, Kampala. Uganda

E-mail to: recruitmentsea@stromme.org

Deadline: 3rd July 2017

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