20 June 2017

Health Services Coordinator NGO Careers - PACE

Organization: Program for Accessible health, Communication and Education (PACE)
Reports to: Quality Assurance Specialist
Duty Station: Kampala, Uganda

About Us:
Program for Accessible health, Communication and Education (PACE) is the local branch of Population Services International (PSI), one of the world’s leading non-profit social marketing organization. We work to make it easier for people in the developing world to be healthy by providing access to products and services that range from mosquito nets to HIV testing.

Job Summary: The Health services Coordinator will primarily monitor adherence to quality assurance standards and the attainment of all PSIU health program objectives in line with the mission and strategic objectives. The incumbent will spend 80% of their time in the field coaching Quality Assurance Officer and providers for quality improvement.

Key Duties and Responsibilities:  
  • Oversee the utilization of tools for monitoring the implementation of PSIU health programs in the region on a monthly basis in line with the set targets.
  • Appraise, coach and mentor the regional quality assurance team and partners through on job training, in line with staff development guidelines.
  • Build and maintain a franchise network of clinics in the region and monitor their compliance to the set standards and targets including conducting quality checks and implementing preventive and corrective actions.
  • Plan, forecast, order and account for the health commodities and IEC materials in the region monthly.
  • The incumbent will also plan, review and provide program department with monthly work plans, budgets and reports, and feedback based on field experience.
  • Carry out initial and quarterly quality checks of relevant partners for PSIU programs and build capacity of partners including health related trainings in the region biannually.
  • Build, maintain linkages and collaboration with district local governments in the region, relevant implementing partners and stakeholders.
  • People Management: Mentor and supervise the Quality Assurance Officers and Medical Detailer to ensure the team acquires an up to date and in depth knowledge of MOH, PSI and donors’ standards and procedures.

Key Performance Indicators:
  • Achievement of set regional monthly targets.
  • Correct implementation of the PSIU Quality Improvement Plan.
  • Achievement of MBOs for staff.
  • Competent and skilled staff in MOH, PSIU and donors’ standards and procedures.
  • No drop off of clinics from the franchise A productive and competent franchisee of network clinics.
  • Compliance to quality standards by franchise network clinics in all health areas supported.
  • Adequate stock out of health commodities and IEC materials in the region.
  • Work plans developed, implemented on schedule and monitored.
  • Timely project reports on program implementation at the region.
  • Visibility of PSIU in the region.

Qualifications, Skills and Experience:
  • The ideal candidate for the PACE Health Services Coordinator job placement must hold a Bachelor’s degree in Medicine and surgery.
  • Possession of any other post graduate training in management is an added advantage.
  • Hold a Valid registration with relevant medical regulatory body.
  • At least three years’ experience in Health services delivery in a clinical, or NGO setting.
  • Technical expertise and functional knowledge in RH, Maternal Health, Cervical cancer, HIV, Malaria and Child Survival.
  • Excellent interpersonal, teamwork and networking skills.
  • Broad knowledge of the Health service standards.
  • Ability to translate strategic direction into plans and objectives.
  • Demonstrated leadership and supervisory skills.
  • Good marketing skills.
  • Demonstrated ability to high standards for quality of work and consistently achieves project targets.
  • Computer literacy skills i.e. Microsoft Office Suite and report writing
  • Customer focused with good interpersonal skills to engage with people at all levels of government, donor and community.
  • Ability to travel 80% of the time within and outside the region.
  • Possession of a valid national driving permit with demonstrated ability to drive is an added advantage. 

How to Apply:
All suitably qualified and interested candidate should deliver updated resumes (CVs) and cover letter clearly indicating position applied for on the “top left-hand side of the envelope”, to the PACE Head Office Reception, addressed to Head of People and Culture, PACE, at Plot 3 Mackenzie Vale, Kololo, P.O. Box 27659 Kampala. You can also deliver your applications to;

  • PACE Eastern Region (Mbale) – Plot 10 Bungokho Road Senior Quarters, Mbale Town.

  • PACE Northern Region (Lira) – Plot 52 – 54, Police Road, African Quarters, Lira.

  • PACE Western Region (Mbarara) – Plot 560, Kashari Block Ruharo, Mbarara.

Deadline: 30th June 2017 by 2:00pm (EAT)

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