Director Information Communications Technology Services Employment Opportunity - Kyambogo University

Organization: Kyambogo University
Duty Station: Kampala, Uganda
Reports to: Deputy Vice Chancellor in Charge of Finance & Administration

About US:
Kyambogo University is the second largest Public University in Uganda. Since its formation in 2003, the University has established itself as one of the leading Universities in Uganda offering a number of academic programmes in line with vocational education, teacher training, hands-on engineering, special needs training, social sciences, pure and applied sciences, entrepreneurship and management that meet the Market remands and development needs of the Country. The Strategic Focus Areas of the University include: Teaching Learning; Research, Innovation and Knowledge Generation; Physical Infrastructure, Facilities and ICT Development; Institutional Development and Strategic Marketing.

Job Summary: The Director Information Communications Technology Services will oversee and direct the overall operations and provision of information and communication technology services in the University.

Key Duties and Responsibilities:  
  • Formulate the development and review of the University's ICT policy, guidelines, regulations and rules.
  • Oversee operational and strategic planning for the University's ICT processes, systems and procedures.
  • Manage and provide oversight for the implementation of an ICT security strategy and disaster recovery plan.
  • Manage the implementation of all ICT projects within the University.
  • The incumbent will also ensure the development, implementation and maintenance of all policies related to ICT services including procurement, distribution and asset management.
  • Manage the implementation and maintenance of technology infrastructure in line with the University’s Master Plan.
  • Create opportunities for applied research with a strategic focus for in-house staff development and career growth.
  • Develop and manage planning and budgeting for the University’s ICT equipment and services to ensure optimal utilization of resources.
  • Ensure continuous improvement of the quality and cost efficiency of the ICT services including service level agreements.
  • Direct and supervise all staff to ensure that they fulfill their mandates in the ICT Directorate.
  • Manage the Secretariat to the ICT Implementation Committee.
  • Build and maintain linkages and collaborations with other institutions and ICT industry players in order to foster business development.
  • Lead the development of Business Plans for DICTS and provide technical guidance on business development activities.
  • Develop in liaison with the Directorate Human Resource a formalized training program for technical support staff and all users with the aim of raising skills, standards and awareness in the use of ICT applications.
  • Work in liaison with the Directorate of Planning and Development to attract donors and funding agencies to mobilize resources for ICT activities.
  • Perform any other related assignments as may be assigned from time to time by the Deputy Vice Chancellor.

Qualifications, Skills and Experience: 
  • The applicant must hold a Masters in ICT in Telecommunication Engineering, Computer Science, Information Technology and Electrical Engineering with a minimum of 8 years’ relevant working experience. A PhD in an ICT related field will be an added advantage.
  • Show genuine passion about the vision and successfully instills in others to align the organization with the changed vision
  • Ability to direct the University towards achieving its overall objectives.
  • Demonstrates ability to monitor and take corrective action to ensure adherence to organizational values, norms and principles.
  • Work closely with other members of the Directorate and the University.
  • Sets up new procedures and establishes a system for measuring and monitoring compliance.
  • Communicates and reinforces standards.
  • Good interpersonal and communication skills
  • Seeks out opportunities to address complex and /or ambiguous situations in which to apply current knowledge as a means of updating and expanding expertise.
  • Uses the network to identify opportunities, gather information and seek input to problems with a view to sustaining University Service excellence.
  • Ability to assess, model and integrate appropriate hardware and software
  • Demonstrates organizational skills to priorities tasks and is able to explain technical issues clearly.
  • Understands and promotes ethical and legal use of technology
  • Uses technology to increase productivity in educational functions and business processes
  • Demonstrates understanding of emerging technologies.
  • Demonstrates management skills of ICT related projects and systems.
  • Understands the current trends of ICTs in terms of software, platforms and developing World of special needs.
  • Ability to identify clear expenditure priorities, funding, monitor and evaluate budget performance and cause remedial action.
  • Has practical skills and knowledge of working the developments of applications that automate and integrate all university business process such as Online Admissions, Online Payments, Online Registrations, Results Management Systems, e-Learning Platform, Human Resource Management System, Library Management, ID Processing, Students Records and Identification Systems, Inventory Management System, Mobile Applications, Medical Management Systems, Financial Management Systems and so on
  • Large Scale IT based Project Management for Education
  • ICT Research and Innovation Capacity Development
  • Design of processes for the appropriate use of ICT equipment, facilities, and materials for University Activities
  • Practical Knowledge and skills of conducting tests and inspections of ICT products, services, or processes to evaluate quality or performance
  • Practical Knowledge and skills of determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes
  • Age: Between 40-55 Years

How to Apply:
All suitably qualified and interested persons who meet the minimum requirements should submit Six (6) copies of their applications together with the following:
  • A detailed and an Up-to-date Curriculum Vitae.
  • Recent and original copies of their passport size photographs attached to the application;
  • Certified copies of academic transcripts, certificates, and professional qualifications.
  • Copies of the National Identity Card or copies of relevant pages of the passport indicating the applicant’s date of birth.
  • Names and addresses of three referees who should be advised to send reference letters direct to the Director Human Resources under confidential cover.

Applications should be addressed to:

Director Human Resources,
Kyambogo University,
First Floor, Administration Block (Records Office),
P.O. Box 1,
Kyambogo, Kampala. Uganda

Email to:

Deadline: 24th July 2017

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